I got "deferred" because of something that is involuntary (twitching from pinched nerve in my spine, that i have had for a while now and nobody said anything before) Unfortunately this was my only source of income because i'm disabled. As for the staff, VERY few of them are friendly and helpful and the others look and act like they don't want to be there or don't really care. read more

I've occasionally been tempted to rip these people a new one, but I'll give them a pass for now. Successfully donating around 65% of the time; the other 35% of the time there are repeated issues that either result in me getting "deferred" or getting bounced around between workers, adding lots of time to a process that should be much more streamlined, imho. Adding to the delays are the unavailability of front-facing, front desk personnel, or rather, the delays in getting acknowledged when you come in. The staff at this facility are friendly but overworked and communication between the units is sometimes haphazard and confused. The times I've gotten to the "Donor Floor" for the actual donation, things have been o. k., but there are so many hoops to have to jump through beforehand that the whole process is drawn out for way too long. I get that they're understaffed and probably underpaid, but it's frustrating to have the same issues almost every time I come to donate. (But maybe these hoops are designed to delay the $$$ part? -Just sayin'.) So, a mixed review :-/ read more