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    Crystal-Rose

    5.0 (4 reviews)
    Open 10:00 am - 6:00 pm

    By appointment only

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    Wine Country Medium

    Wine Country Medium

    4.4(24 reviews)
    0.6 mi

    Where do I even start? I guess get the 'bad' out of the way. I got my Mom a gift certificate for…read moreMothers Day - super stoked, she has never had a reading done before. A few days later, she was already on it and wanted to book reading so she sent a message on the website asking to use her gift card and ... no answer. So she sent another email but with a link, which we were sent in our email - still nothing. I then went on her website and found a phone number and texted her, she got back to me right away about having a family emergency but told me we can book via text. I set it up and asked her how to go about it, what to bring, etc - no answers on what to do. A zoom link was sent to my Mom saying "zoom meeting in progress" literally at that moment I was texting - NOT right before the date - it could have been a little more professional - maybe explain and confirm the date/time and copy/paste the link there not just send FROM zoom? I texted her a photo of what we received. No response, of course. The day of the reading we were waiting on a NEW link because I asked if she sent the link - to which she responded "Of course, I am in here waiting..." uhh what? Compassion? Nope. You sent the link the DAY BEFORE so obviously, THAT link is dead now. She sent it again. And my Mom was able to get in, OF COURSE. The last section of this bad part is literally ON HER WEBSITE it says "all readings are recorded" - I am going to upload the photo from the website - but my Mom asked afterward and she sent a text saying SHE needed to push accept to record on her OWN!!! What is that?!? How unprofessional, this is YOUR business, we aren't supposed to "remember" to do it for something I PAID YOU FOR!! So now we have no recordings... thanks a lot for ruining what was supposed to be a great experience for her - man, it's a good thing she took SOME notes... The 'good' part - she put my Mom at ease for her loved ones that came through, and she definitely knew things that no one else would know outside of our family, so she's definitely legit - just needs to work on her professionalism. I wanted to get another certificate for my Dad for Father's day but NOT from this one... Never again!

    If I could give her zero Stars I would. She is a talented medium, but an obnoxious and horrible…read morebusiness person. She owes me the hundred dollars for the session that she cancelled twice. I wouldn't even have known they were canceled if I had not reached out. She is rude, obnoxious, and will Gaslight you to avoid taking responsibility for her horrible business practice. I have asked her several times for a refund and she kept stringing me along, so now I'm waiting for a claim with PayPal to get my money back. I would not recommend her for any amount of money.

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    Crystal-Rose - psychic_astrology - Updated May 2026

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