The service was terrible. We got two pedicures and it was quick, painful and the water was cold. The business is extremely dirty and unsanitary. When I called to make the appointments they confirmed the price. When I arrived to the appointment they again confirmed the same price. At the end of the appointment they up charged by $40 the twice quoted price. When asked about that, they stated it was normal. I received a gel pedicure with no designs or extra. read more

I went in with my daughter to get a manicure the lady was rushing and did horrible on her nails for her birthday all of her nails fell off in the car so disappointed read more

I came for an acrylic and the person seems like he was doing everything in a hurry, in fact he didn't clean my nails, it seems like a 5-year-old boy painted them for me, the paint was expired and the attitude very bad. $55 for this makes me cry. Don't waste money and time in this bad place! read more

Crystal Nails - didn't clean anything - Nail Salons Near Me - Coldwater, Michigan

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Wonderful staff members and store. Yes, the employees have a strong accent and you may not understand them right away, but there is no need to show your racism, cruelty, or greed. The employees are wonderful people, work on appointment only, and accept cash/check, no card. Please be prepared to pay with cash or check as it's posted all over their store and mentioned in multiple comments on Yelp, Google, and FB. If you choose to be misinformed, that is not the shop owner's fault. Please do not use this store as a way to get free nails by claiming you do not have cash or running away - it's ghetto and childish read more

Twice I've tried this place and both times the price they gave me over phone vs the price they charged me were different. Also my nails were so rough that I had to file them myself when I got home to make them smooth so I wasn't scratching my husband read more

The only reason I am providing one star is because they did fix my nail. However, from the moment I came in both the technicians who were there acted as if I was below them, speaking to me as if I was a burden. I asked for a fix because a nail had broken (not put on from this salon) and the others were still fine. They said cash only, I said ok at sat down. Let me say at the time I walked in, no one was waiting and they each has someone. I was willing to wait because I understand appointments, but this was uncalled for. My problem was more than the way they spoke to a customer. In addition to their poor communication skills the lady that fixed my nail said "I will put it on and you paint it!" . I had obre white and a light pink, I go to a nail salon for a reason. Moreover, she did not prep my nail before applying the acrylic and I shaped it myself. Then as she came back I said do you mind putting some white on the top and she was completely rude and disrespectful saying "I told you, I will Only put the nail on!" At the end she did end up putting some pink, then as she walked away said 10 dollars. I have a few suggestions to you guys. #1- if you're too overwhelmed please refuse to serve the customer (nicely), what you did was uncalled for and completely disrespectful. #2- Do not be rude and assume that bc the nails were not done to your standard that the customer did their nails on their own, therefore telling them to paint their own nail. I was shocked!!! And #3- take pride in your business, show people that you genuinely care about what you do because at the end of the day you're a service with paying customers. I was appalled by this nail salon and I hope and pray anyone who goes has a better experience. Do BETTER and I pray people treat you with more respect then I got here! read more

I asked for a mani/pedi. The pedi was fine except the polish was old and sticky. The girl who did my hands did a very messy job and skipped the mani part. When I went to pay, she told me they didn't take credit cards. That should be posted on the door and made clear before they start. I had to go to the gas station and get cash, which was fine, but I would have rather known ahead of time. read more

Nail staff are nice and lovely, very meticulous and detailed to their work which was very much appreciated. Their services are well priced (please remember COVID affects their business, so going to your local places and support your local business will help a lot!). They are cash only to save on credit card transaction fees like your standard Asian business. Looking forward to returning when in the area read more

I have never been so disappointed, I asked for more of a natural look due to my profession but that's not what I left with. After paying $40 for my daughter to get her nails painted with shellac since "it will last longer" and by the next afternoon half of the polish came off. I'm assuming it was just this particular employee's work as I've seen other patron's nails that looked great, but I had a bad experience read more

Crystal Nails - Nail Salons Near Me - Coldwater, Michigan

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They ripped off my friend and I greatly for our acrylics I was paying 100 for both sets of nails with gel nail polish and they told me it was just for myself . No I paid for both sets and it ended up costing me 145 . Nails look great but will not be returning ! Save your money and go somewhere else read more

Crystal Nails - Nail Salons Near Me - Coldwater, Michigan

Very friendly and helpful! Crystal Nails has been owned by a hardworking family for YEARS. Continued service that goes above and beyond plus many awesome loyal customers are reasons why this spot should be considered your go-to for local nails. read more

I asked for a standard manicure & I was told it would be $40. I questioned the price because the POSTED price for a manicure is $20. He said that price didn't included polish - which was obviously false. When I pressed him again he finally said it would be $30 because he had to take my old polish off. It is a dishonest business - I will never return. read more

Walked in and was instantly greeted by one of the gals. I was initially thinking itd just be bad service just like most nail places, but they were so nice here! Also happy with the shaping. None of them were uneven and I didn't feel like they were rushing through the service. Happy with my nails with the shape and color. Would def recommend read more

Amazing place! Clean and safe. The staff are extremely respectful and full of love. They tend to all your needs and how you'd like your nails done. One of the best places I've ever been to, will definitely come again :) read more

Love the customer service here! Great atmosphere! Try out their pedicures! They were so nice and my toes were done amazing.

Amazing! Got my nails done for CNY and I love them! They have such a friendly, welcoming staff and the nail techs are really talented. The girl who did my nails was so precise in the details of the design I wanted. So satisfied. 10/10. Definitely recommended! read more

Amazing and attentive service. The employees are very kind and patient throughout the experience. They have great prices and make the overall appointment a fun and relaxing time. Definitely recommend this to my friends and family. read more

My daughter scheduled a nail appointment for her birthday. The woman doing her nails was rude beyond belief, didn't give her the nails she asked for (easy French tips but), filed them poorly, and applied half of them crooked. Even saw another customer whose finger was bleeding because the nail tech was negligent. And this place charged more than other nail salons she's been to ($85 vs $60-75 elsewhere). Definitely not worth the higher cost, or any cost for that matter. Never giving this place our business ever again. read more

They charged me $75 for a set of nails and they were not even that good. There a joke

I love coming here to get my nails done for special occasions! They have the cutest designs and styles. The salon is clean and they make sure to sanitize the equipment frequently which eases my anxiety. The staffs are so sweet and accommodating!! read more

Super friendly and welcoming. The service was great, nails look awesome, and it's always nice to support local businesses. Hope to come again one day!! read more

Come through for a clean, safe environment. Keep returning because their work is great and at a good price.

This place has been here for 14 years and not a single Yelp review. Sad! Stopped in today and it seemed okay. Luckily it wasn't too busy on a Sunday morning but it started to pick up when I was almost done. Husband and wife team here. They seemed to do a pretty good job doing my fill. Knocked off a star because it's cash only right now, which I didn't know about until I had signed in. Luckily they were busy enough for me to run across the street to the ATM and come back. Would probably return. read more

Love this place! They've always done an amazing job on me and my cousins. We come every two weeks on the dot.

I go to Crystal Nails in Coldwater, MI. The staff is very friendly and professional. They always do a great job! I have never left unsatisfied, always pleased. I am diabetic, and must have professionals like this to keep my feet and toenails healthy. Crystal Nails staff has been a godsend for me. Their work is exceptional and very reasonably priced. Tip well, people! These folks deserve it! read more

i have never gotten my nails done and after going here idk if i want to deal with going to other nail salons again bc of this experience (my memory is also fuzzy from this btw). I got sat down, the worker put the fake nails on (whatever its called) and she pointed to the nail colors that are all on a keychain so that i can choose my nail color. again, i have never had fake nails before so it felt weird grabbing things and i struggled to grab the keychain thing for a minute or 2 while the worker was preparing something, then out of no where she rudely snatched the nail color keychain and put it in my hand. i was shocked by how she handled the situation instead of being nicer by saying something like "do u need help?" there is some sort of language barrier because most of the workers were asian, talking amongst each other in their language, but a language barrier doesn't mean u can't be nice. skip all the way to the end bc all i did was choose the most boring color white and the shortest nails possible, when we were done all she said was "$50" and walked away. i wasnt paying i was there with my friend. now a week later i was explaining this to some friends and they were like "$50 for that? they didnt even push back ur cuticles" and stuff like thag so ig i got ripped off but idek read more

Crystal Nails is one of the best places to go to your nails at. They are COVID compliant, clean and super attentive to your wants when it comes to designs. Let me tell you, it's hard to do a perfect ombré fade or more intricate designs other than simple mono-color but they got it DOWN PACT. LIKE REALLY DOWN PACT. If you're looking to get your nails done, look no further!! read more

AMAZING experience!! The owners were so friendly and the girl who did my nails was sooo talented. She was able to get the shape and design just right, it literally looks out of a magazine! Definitely come here if you can, they're super clean and covid safe as well! read more

Wonderful place! Very professional and clean. Cannot recommend this place enough. Also I think the prices are reasonable given the cleaning necessary for covid. And I love that this is a family-owned business. Do not hesitate to come here. read more

Great service, awesome family business. Very professional, highly recommend!! Felt safe during COVID times and it was nice to feel pampered during these stressful times. read more

Amazing work! Really love this place - the owners are incredible and hardworking. Check them out if you're in the area!

Like most small businesses owned by immigrant families, crystal nails is owned by a hardworking wife and husband. Love their work ethics and customer service. Their work is great, i loved my nails when I got them done here. 10/10 would recommend if you're in the area! read more

I'm very picky when it comes to my nails but they NAILED IT. Literally :) friendly husband and wife duo who made sure I was 110% satisfied with my nails and experience there read more

Two $40 pedicures turned into two $60 pedicures because we were not informed ahead of time that it is a $20 up charge for a shellac French manicure. I feel that is very deceitful and won't be back. read more

They quoted me 55 originally for medium length acrylics and then when I wanted to add gems they bumped up the price quite a bit and the lady I had didn't push my cuticles back so they were uneven. Overall the service is good and it was quick but a little bit too expensive for my liking. read more

Had a wonderful first experience. My daughter and I went in for mani-pedis the day before her wedding. They gave us a small cup of wine to celebrate while getting our pedicures. Did a beautiful job. They all wished my daughter wedding blessings and made her feel special. We both left feeling super pretty and relaxed. read more

This is my 1st yelp review ever, but my experience was so bad, I felt compelled to sign up and write a review. They flat-out lied about the price for a mani-pedi ($40 instead of the advertised $35), and when I asked them why it was more than advertised on their sign AND their website, they said the advertised price didn't include polish on my finger nails! Since when does a manicure NOT include polish?! I was such an easy mani-pedi, with no polish on toes or fingers to remove, which is typically included (as is polish!). My feet were in pristine shape (as I do a mini-pedi at home daily after my shower), with nothing to do but polish. They wouldn't budge on the inflated price, even after I argued and pointed out that they didn't have to remove any polish (which is half the work!). The manicure didn't include paraffin wax or even lotion/hand massage/cuticle treatment. It was the most basic mani-pedi I've ever received, and I've received them from coast-to-coast, all with polish INCLUDED. I told them that I would not be returning and I recommend that you don't go there either unless you're in the mood to be lied to, laughed at and condescended to for absolutely nothing. I had a nice banter going with the girl who did the mani-pedi, so there was no reason for them to randomly decide to treat me poorly. It saddens and disappoints me that people feel they can so flagrantly rip off honest, kind individuals for nothing, but at Crystal Nails, that is exactly what happened. I went in serene, wanting to do something nice for myself, and it turned into a sad and disappointing experience. I would give them zero stars if that was an option. read more