The overall experience was ok. Their English wasn't the best, but neither was my French. The…read moreproblem was with the return. When we got to the garage, no one was there to do the post-rental process and there was no sign indicating what to do. I had to call the main headquarters to figure out what to do.
Because no one inspected the car, including myself (rookie mistake), they claimed I had done damage to the car.I didn't do any major damage to the back that they reported. I would have noticed. They also are horrible at communication and took weeks to get back to me. Only when I called were they able to send me photos.
Even after sending photos showing part of the damage was there before starting the agreement (with the rental agent in the photo), I was charged.
I do not trust this company and I do not recommend them to anyone.