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    Crystal Lake Clinic

    1.5 (6 reviews)

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    Little Traverse Primary Care

    Little Traverse Primary Care

    1.8(13 reviews)
    68.8 mi

    I called them on 4/9/2024 as a new patient to come in because I was sick. They are 30 minutes from…read moreme. My appt. would be on 4/11/2024. The person who took my information said I would need to come in, in person, on 4/10 to fill out their new patient paperwork at the office, and then hand it in to them. Then return the following day for my appt. There was no possible way they could send me new patient paperwork since they have no secure email, or I could come in an hour and a half early for my appointment on the day of. I don't know what world these people live in, but it is not one where new patients are treated with any respect. The only way I would go to this place would be unconscious, feet first.

    May 24, 2023 Dr. Sarah Wolf wanted to see me again after I…read morehad an MRI to discuss the results. After my MRI I called the office six times within a week to make an appointment. All six times I was put on hold and listened to "elevator music" and then it switched to voice mail, which I had opted out of at the beginning of all my calls. I did, however, leave a voice mail each time and that I wanted to make an appointment with Dr. Wolf and asked if they would they please return my call ASAP. NO ONE called me to set up an appointment. After a full week I went to the office to make an appointment with Dr. Wolf. When I told them NO ONE had returned any of my six calls, all they said was that they were busy and were in transition. The one women, who I assumed was a "supervisor," stood over the receptionist's back with her arms folded over her own chest, as if to intimidate me, and asked if I heard what the receptionist had said. She was of no help and was very rude! I was finally able to make an appointment for the middle of August. - three months later! So much for Dr. Wolf wanting to see me right after my MRI! I told them the results of my MRI were not good and that I could be dead by then. They didn't seem to be concerned at all. I have been going to LTPC since 2001 and have never been treated in this manner before. If I didn't like Dr. Wolf so much, I would find a new clinic. The "supervisor" should be fired for being so unprofessional. She could have answered at least three voicemails while standing guard over the receptionist!

    Jennifer Bowerman, MD - Thirlby Clinic

    Jennifer Bowerman, MD - Thirlby Clinic

    2.9(12 reviews)
    11.2 mi

    So I was looking for a new doctor since I hadn't seen one since I moved from SoCal. Dr. Bowerman…read morehad good reviews, so I decided to give her a try. It took about a month to get in to see her, but the wait in the lobby wasn't too long. The office is generally not the best ( a teeny bit grungy). She came into the exam room, I didn't haveto wait too long for her. She's young and very nice, I told her she had great reviews on Yelp. She sat with me and spoke to me about everything, taking her time, not making me feel rushed. She mentioned she would be out on maternity leave in July, I figured that's okay because I won't be needing her too much then, just getting my routine check up now. I was glad to see her good follow up reviews on Yelp. My insurance rejected some of the doctors she referred me to, so when i called the office to get tht cleared up, it turned out she was out of the office for 6 weeks due to bedrest. Her staff is busy and really couldnt help me too quickly, and since she was out of the office, she couldnt call me back about my lab results. I requested an on-call doc call me, who eventually did (after ignoring another request for a call which was more urgent then my results) and was so cold on the phone. I have no doubt she's a great doctor, and I'm not going to blame her for bein preggo, but since I've become a patient around her maternity leave, I feel a bit neglected. Definitely see her because shes a warm doctor who doesnt make your issues feel petty, but maybe wait until shes back from maternity leave and settled in...I've kind of gotten stuck in between, and still trying to work out my referrals.

    I've never seen Dr. Bowerman, and she may be wonderful, but her office staff SUCKS! I selected Dr…read more Bowerman to be my PCP back in March and my HealthNet card has her name on it as my PCP. When I called to make an appointment, I was told that her practice isn't taking any new patients. Then why was I able to select her?? Even the medical group had her office listed as "open." I need a refill on a prescription, and I was told to go to Urgent Care. Total and utter crap. Now I have to go through the vetting process all over again.

    Milliken Medical Building - Munson Healthcare

    Milliken Medical Building - Munson Healthcare

    1.0(6 reviews)
    11.3 mi

    Good luck if you have a medical problem and need to reach your doctor. The staff at Milliken…read moreMedical is the most unresponsive to patient needs I've ever experienced. For over a week we received no response from them after trying multiple messages in a variety of ways, including using the app to message the doctor. Not even an acknowledgment that our messages had been received. Do yourself a favor, go somewhere else.

    Absolutely terrible clinic. The facility is run down, old, smelly, with mold, missing drywall, worn…read moreout carpet, and I am sure it does not meet code. The exam rooms have carpet, sorry but that is absolutely disgusting. By the smell, you can tell it has years of bodily fluids soaked into it. According to the employees the building floods on a regular basis which explains the mold and missing drywall. I really can't believe the State hasn't shut this place down yet. Munson is obviously a slum lord that is squeezing every dime they can out of this failing facility. I've heard the manager Sherry Verhamme there be extremely rude to the employees. When I was there, I heard a male doctor, Dr. S. Lee Warnaar screaming at the top of his lungs at a female employee in the hallway, obviously being very abusive and unprofessional and Sherry Verhamme just looked the other way. I have never seen an employee treated like that. If he's willing to do that to a coworker, I feel sorry for his wife. I can imagine what she goes through. Sherry is obviously the reason this type of bullying goes on there. I felt so bad for the female employee and the lack of action by management that I will never go to that clinic again. It was straight up abuse and Sherry condoned it. It is obviously a very hostile work environment, and their employees are miserable. They also cut the patient visits down to 20 minutes, so you can't get proper time with a physician there. By the time they get the room cleaned, your vitals taken, and get you back to the room you have about 5 minutes with their doctor. Munson claims this is to provide better care for the patients. Seriously. When I choose my next primary care provider, my first requirement is that the office is not associated with Munson Healthcare at all.

    Center for Integrated Neuromodulatoin - Headshot of Dr Richard Burke, Pain and Neuromodulation Specialist located in Northern Michigan www.DrRichardBurke.com

    Center for Integrated Neuromodulatoin

    3.0(2 reviews)
    10.2 mi

    Dr Burke performed the Intracept procedure on my back. I had suffered with constant backpain for…read moreover 10+ years and had tried epidurals, ablations and taken OTC and RX painkillers to no avail. Dr Burke recommended this procedure which is done outpatient and the healing process is brief. Within a few weeks I was no longer in constant pain. I am more active and look at my future more optimistically.

    I was a patient of Dr. Richard Burke for over 15 years... I trusted him with my pain management and…read moresupported him when he left Munson. Dr. Burke recommended a spinal cord stimulator and the stimulator failed causing me great pain in places I did not have prior to the insertion of the spinal cord stimulator. My pain is intense and I cannot tolerate regular procedures. Dr. Burke was aware of this yet continued to try and treat my pain and with lack of pain control during procedures i was left yelling in pain during procedures. I asked for sedation during my pain procedure and what eas offered was minimal. He agreed to take me to Copper Ridge to sedate me so I could get treated... I waited 5 weeks for my appointment. Friday arrived and no call from Dr. Burke or his office. Come to find out they canceled my appt at copper ridge and basically said my pain isnt enough to be treated at copper ridge. When I called his office Friday morning his wife Kimberly got on the phone and said we have done enough to accommodate your pain and will not be taking you to the surgery center for sedation for your procedure. She has no business doing this and has caused issues in the procedure room with Dr Burke in the past. All they care about is sticking you with a stimulator. Dr Burke and his wife do not care about anyting other then a paycheck I now have back pain that previously wasn't there and the stimulator has completely ruined my life. Think twice folks... just cause they give you a warm and fuzzy with boston scientific i assure you its a joke....

    Photos
    Center for Integrated Neuromodulatoin - Dr Richard Burke, Pain and Neuromodulation Specialist located in Northern Michigan www.DrRichardBurke.com

    Dr Richard Burke, Pain and Neuromodulation Specialist located in Northern Michigan www.DrRichardBurke.com

    Center for Integrated Neuromodulatoin
    Center for Integrated Neuromodulatoin

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    Crystal Lake Clinic - familydr - Updated May 2026

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