I recently completed a 3 month-long session ordered by my neurosurgeon for a chronic condition that…read morecauses abnormal wear and tear on the bones and cartilage in the spine. This was my 3rd try at various PT establishments in town. Why did I not begin with SM&PT??! Without hesitation, it was the best I've ever attended. A small area, 4 PT/DPT therapists, an acute friendly atmosphere, and to-the-minute, on-time sessions. At the end of my 3 months, Mike printed out exercises I could do in the pool to continue strengthening the muscles that support my spine. It only allows 5* yet 10* would be more likely! To Mike, thank you for being patient/supportive, and to Sydney, Caitlin, TJ, and Mike, I wish you continued success because you certainly render comfort, laughs, grammar, and geography tips to all of us, all the while we perform as you instruct us and voilà, the hour is completed and my back finds relief! You are treasured...many, many thanks. Annie DuBois

I'm not as great a writer as the others who have posted here...and besides, I just fell over a cat…read more Broke my shoulder and for an older person, that's always tough....but, I just wanted to say thank you to Caitlin, Mike, and the team at the Kerrville SM&PT office for the excellent care and service they provided for me. They got me back in action and it wasn't painful like I expected it to be. It was great going to PT here and I'll do so again if there's a need. Caitlin certainly knows her stuff and got my shoulder back in working order quickly and then worked with me to get range of motion and strength back. I appreciate everything she did and the time she spent with me. I always felt I had her utmost attention when I was there and she was just so very nice! Mike is great too! He helped me with all the insurance mess, kept me on the straight and narrow and did a great job on working with me regarding the appointments. They all have such a great sense of humor as well as work ethic! Kudos to them! Thank you, Holly H

My physical therapist was very nice and helpful. He probably thought I was in a bad mood but I…read morewas very concerned about my pain threshold so I did not smile much. It took over a month to get into this group. I think Fredericksburg is saturated with elderly residents needing therapy.

I was getting an oil change at walmart and I've been needing a shoe lift because I have bad genes…read moreand one legs is a wee bit longer by about 8 millimeters and it's not great but not the worst. Guess who has a shoe lift? These guys. Gets who will make you laugh and show you shoe lifts to choose from, Diana. Most pleasant shoe lift purchase ever!!!

Went after shoulder surgery and Caitlin got me back playing softball in record time. I have nothing…read morebut good things to say about the entire staff. Hopefully I will not get cut on again but if I do and I need PT I will be going there.

TLDR - Helped me recover from a torn ACL…read more- Exceptional team - Honest and transparent billing with the insurance - Good COVID friendly policies - I highly recommend I had a torn ACL in August of 2020. Dr. Edeen recommended I come here for rehab. It was a great experience from start to end. I was paired with Jacob, and from day 1 we had a rehab plan setup pre-surgery and post-surgery. Pre-surgery, I recall coming in a few times to help get my quad strength up before surgery, and then the real work began after surgery. The first session after surgery I came in with a walker going backwards because any pressure put on my leg caused me excruciating pain. It was really one of the most painful periods in my life. We pushed forward, and I came in 3 days a week for several months. Jacob did an exceptional job helping me ease into each workout and provided the guidance I needed to have the correct form for each exercise. Each week as my leg was able to bend more we increased the intensity and amount of workouts I did. By the end of the year, I had come all the way from walking out backwards with a walker to walking out the door almost as if I had a normal leg. Everyone worked together. Even though Jacob was my physical therapist, other physical therapists would sometimes provide helpful advice. I also saw Andy, the owner, even working on the floor and checking in with patients. On the insurance side, I used Aetna. I really respect the collaboration and transparency the office staff communicated with me on whether or not visits were covered. I had met my annual out of pocket deductible so throughout my experience, my visits were completely covered. There were a few bills that came in the mail, but it was due to processing errors and Bridgette did a great job explaining to me the error, and the staff made sure I was not charged. When I met the max amount of times the insurance would cover my visits, Phil let me know and this helped prevent any unexpected bills from coming in. Aetna can be hard to deal with, but the provider and the patient, in this case, worked together! Throughout the pandemic, I really appreciated the mask policy. Everyone in the building wore a mask. When I'd check-in, I'd always have my temperature checked. I'd recommend Fredericksburg SM&PT, TX. The team and leadership helped me get back to a normal life. I'm confident they can do that for anyone who needs to go through physical therapy.

Great care. Can always get in when we call. We have really liked every Dr / PA we have seen!read more

Seems the PA's care more than the "physician". Unfortunately the PA's have to get medication…read morethrough the ONE "doctor" Charles McCurlly. He seems nice and caring, kind of I guess, but has absolutely no empathy. How do you cut someone off a medication that is apparently addictive and not give them a medication for withdrawals from this med being prescribed for at least a year (more like two) and have been taking for over 20 years. This little tiny pill that I would cut down into quarters and would take 1mg a day for panic attacks AND essential tremors Just cut off. Don't get me started on my wife's nerve pain that they won't call in because we lost our insurance. Two hip surgeries and a layoff and being fired for having two hip surgeries and to cut us off of refills because we're having a bad year? Nothing but evil and lack of empathy. Apparently I'm not the only one with complaints with a three star rating. If you're older and need actual care. Steer clear. This guy decided he was retired at a young age. Referall fees and not getting sued or whatever his deal is I personally need a doctor. Not someone just wanting my money! Which I'm losing a lot of going to this guy. Hope to see you on that sea wall one day. Good luck.

Agree with the other reviewer... they are only interested in billing. A week after my knee…read moresurgery, I was seen in this office. Fortunately, I had an amazing surgeon and when I went to see the therapist, I had no pain at all. In fact, after walking back to the room with the therapist, the first thing he asked was "when" is my surgery. He was amazed to learn I had already had surgery. I was completely weight bearing and had no limitation to my range of motion. I let the therapist know that I was only coming at the request of my surgeon. The therapist said as long as I was feeling well, there was no need for me to come back. The appointment took all of about five minutes and the therapist did nothing other than talk to me. This would be perfectly fine... except today, two months later... I get a bill for their services! Given the fact the therapist did absolutely nothing other than speak to me for a minute... I have no idea why the balance bill. They were reimbursed by my insurance. But my insurance did not cover their full charge. And even though they did essentially nothing for me, they are charging me for the full visit. As a Veteran who served 30 years in the military and as a licensed healthcare professional who has been practicing for over 40 years... I find this behavior appalling. I have never met providers that are so anti-Veteran as I have discovered since moving to this area. Throughout my life after leaving the military, I have never had a provider send me a balance bill. Because we are Veterans, they accept the payment the military insurance pays and that is it. I understand it is the practices prerogative to send a bill for the balance not covered by insurance. But given the therapist did absolutely nothing to me, it's almost fraud to send me a bill. I cannot actually speak to their care since the therapist did nothing for me. Again, I fully expected the visit to go the way it did... I was feeling great. But I never expected them to send me a bill for doing nothing.

I have been coming here for many years, but not for me. I've always taken my daughter here for…read moreinjuries playing high-level soccer, club and college. Now that her career in soccer is over she's graduating college, I find myself coming here. Receptionist has always been nice. The physical therapist my daughter used to see has moved on. My physical therapist, Michael Curtin seems to be good. He is matter of fact, which is great cause I don't like idle chitchat or beating around the bush. So far so good I have multiple sessions yet to come.

Great services & friendly staff! Give it a try after you…read moreexercise! I have lupus/RA and this definitely helps my joints. I really enjoyed doing the Compressors- made my legs feel amazing! I have problems with my Achilles and tightness in my calves and it felt 100% better afterwards. Love the cryo but it is different getting used to. Vitamin B12 shots help my energy levels when feeling fatigued.

Love this place! I've been here multiple times for compression and cryo therapy before my races or…read morejust to recover after tough training sessions and I've always had an amazing experience! All the staff are super friendly and knowledgeable and do their best to help your body get the most out of each treatment or session so you can perform and feel your best! Steven the owner, is great and runs a tight ship making sure everything is clean, organized, and safe! I can't wait to go back!