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    Crying Shame

    4.3 (6 reviews)
    Closed 10:00 am - 6:00 pm

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    13 years ago

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    5 years ago

    This is a fun store. It has lots of high quality, unusual items. It is also a good place to get your artwork framed.

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    8 years ago

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    Coastal Contracting

    Coastal Contracting

    3.7(21 reviews)
    43.8 mi

    I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

    Coastal Contracting is one of the best contracting companies I have ever worked with. Kwan is…read moreknowledgeable and experienced. She stands behind her company and her work. Coastal is the only contractor I use for my personal needs. I recommend them to my family, friends and clients. Outstanding service time and time again. L. Hill

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    Crying Shame - framing - Updated August 2026

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