What an unfortunate experience. My friend and I visited this establishment for the first time. Our coffee order was taken quite promptly but then I was informed that "they don't do tap water here" and that I had to purchase a plastic water bottle. I did so and asked for a glass or a cup to pour the water in. Again, I was informed that "they don't do that here". A bit surprised, I asked if I could use one of the coffee mugs to pour the water in. "They don't do that either either". At that point we had ordered our food so we felt uncomfortable leaving and chose to stay. When the food arrived (and so did some cold fries), I was then informed that "they don't do mayonnaise either". Though it could sound like a running joke, my easy enough requests were met with attitude and dismissal by the server, turning lunch into a not so pleasant experience. I understand customers cannot have all of their requests met. However, in this case, there was no attempt to provide any positive customer service whatsoever. I will not go back to this place even though the burger was pleasant as this server ruined what was supposed to be a lovely lunch date. read more