This is my second time trying crumble and this last time I just was so happy with what I got. I got the raspberry cake cup. Their cake is so moist and amazing. I was so happy and also tried raspberries swirl and cinnamon swirl. Very very good read more

Service sometimes takes a long time. Place is very clean and the folks in charge are usually very friendly. We can't eat a whole cookie by ourselves and they have so many flavors so we get the minis. This has been a home run for us to be able to try things and they have some really amazing flavor combinations. And some misses here and there. Thus 4-stars! read more

Crumbl - Avon - Cookie Dough Cookie, Oreo Cheesecake, Butterfinger Peanut, and Lemon Cheesecake - Bakeries Near Me - Avon, Ohio

See all

Wow, this will hit you hard with a sugar high with sweetness. Many flavors to chose from. It is a great gift idea. read more

See all

Cookies were brought to the car jumbled, we were able to fix them with little mess. I called the store because we got the receipt saying order complete and waited 15 minutes and still no cookies. When we called the girl was short and rude when she said they were behind on orders. I understand the busy aspect but why say my order is complete and then be rude on the phone when i call to inquiring. All and all not a good experience, but the cookies themselves were amazing read more

Crumbl - Avon - Bakeries Near Me - Avon, Ohio

See all

First the positive, these cookies are delish! That is where it ends, unfortunately. We came in for the first time and received NO greeting at all by the employees that were talking amongst themselves. We placed our order on the kiosk, still no greeting as they continued to visit with each other. While we were waiting for our order, another customer came in and the employee that was wiping down cookie trays proceeded to ask her what she needed without even walking over to the counter, just shouting at her from a distance. The customer was trying to redeem her birthday coupon and it seemed like a bother for the employee to put down her cleaning rag and walk to the front counter. She was tart with the customer and it felt really odd that she wouldn't offer up a "happy birthday" greeting to her. We did when we walked out and it was clear that the other customer was grateful that someone acknowledged her birthday. It took about 5 minutes for our order to be handed to us, which was fine but again, no thank you or have a nice day! Bakeries are one of the happiest places on earth. The vibe here is nothing like what we would have expected. There is so much potential here with thoughtful packaging, great product and amazing scents when you walk in! Customer service is the key to repeat business. In a wonderful community like Avon we would expect to feel valued and welcome when we are supporting our local businesses. read more

The best peanut butter cookies! I bought a dozen minis earlier this week, and went back today to get another dozen! So good!

Wonderful service. Picked up a Crumbl cookie as a get well gift for a tween that had surgery and she absolutely loved it!!! The Avon location was very friendly & clean!!! Would highly recommend this location!!! read more

I sort of forgot this place opened and happened to be driving nearby and stopped in. They have someone to take your order and 2 self-serve kiosks to order from too. Cookies rotate each week and are served warm or chilled. They pulled them out of a warming oven or cooler and put your toppings on before Inc handing to you. The box they put them in makes them look very nice in my opinion. They could be given as a gift. As far as service goes. I watched a young lady decorate the cookies quickly and show the 2 men in front of me their cookies to make sure they looked good For my order, it took awhile for it to come out and the guy who handed it to me apologized for the wait. The box was closed and he didn't show me my cookies. Now to the cookies...delicious. We tried oatmeal rolo, cinnamon fry cake, chocolate chip and chocolate cake! Slightly crispy on the outside, nice and soft on the inside. read more

See all

Great customer service! Location of store was perfect, store was clean and staff greeted everyone. The cookies were delicious!

All the cookies hard as a damn rock doesn't look like the pictures, got the Oreo cake and dropped it on the table and it didn't fall apart.

I walked in and the worker said hi but did not make eye contact i ordered 3 mini cookies and one big one and i was in there waiting for 7 minutes and no one else's was in there. the one reason i am making this review is there unpreparedness. I have been wanting the s'mores cake and they were sold out aswell as the waffle cookie. you are a cookie business you should be able to provide cookies. pretty ridiculous. read more

Service here has been very nice every time I've been in. The cookies are pretty big, if you've never been here expect a solid good sized cookie. They have a lot of different flavors and change them every week! I recommend trying some of their cookies, a bit pricey but still very delicious! read more

If you've never had a chance to get Crumbl then you are missing out on what could possibly be one of the best experiences of your life. Every week the flavors change and they are always a mixture of chilled vs. warm cookies. Chocolate chip is a constant option which is always dependable too. Downloading the app is a nice way to have them delivered to you! This particular location in general has always been good to us and we will continue to go back. read more

I realize I'm bucking the trend here with a non-glowing review of Crubl, but at $4 per cookie, the stakes are high. We sampled Chocolate Chunk, Salted Caramel Chocolate, and Pink-Frosted Sugar. The Chocolate Chunk was very good, the best of the three. Sort of doughy and chewy with lots of chocolate. The Caramel was also good, with the salt a nice balance to the sweetness. The Frosted Sugar missed the mark entirely. Overly sweet and one-note with a sort of chemical aftertaste. Couldn't finish it. If you can eat them right away, the fact that several are served warm is a very nice touch. The bottom line is: would I pay $4 for one of these cookies again... and the answer to this is probably not. They are huge, yes, but they are also four dollars. read more

Hard to get cookies wrong you say? I guess, but we've all had that batch that went left, and these guys do it really well. Big specialty cookies, with great flavors and topped creatively. I like the service as well. Friendly and a lot of automation here. I've been in similar places where the walk-in wait is painful. I would primarily head to this business for gifts or occasional kid treats and parties. I plan to bookmark the locations near me, and recommend it to my friends and family. read more

See all

Staff was super friendly and helpful! I was immediately greeted when I walked through the door with smiles and wishing me good morning and welcoming me to Crumbl. The cookies were good! We got four of their warm cookie selections which included: chocolate chip for my husband, Kentucky butter for me (which was the favorite for us!), and two galaxy brownie cookies for my stepsons. I look forward to going back at some point and trying their different weekly flavors! read more

See all

UH-mazing cookies! They change flavors every Monday! There are always six flavors Some with a lot of toppings and some with nothing but packed with flavor. You can choose to buy one cookie, four cookies, six cookies, or 12 cookies. They also sell ice cream by the half pint or a pack of 4 half pints. You can buy the cookie cutter to split your cookie into fourths which is great for parties and serving in general and can be reused. read more

I gave Crumbl a try when I had a free birthday cookie. I went in to get my cookie and couldn't decide between just one flavor so I also decided to get a 4 pack. The flavors change weekly, so they only had 6 options. I'm pretty sure the chocolate chip and pink frosted sugar cookie are always options every week. These cookies are huge. I have such a sweet tooth, but it is hard to eat a cookie in one sitting. I can't wait to go back and try other flavors. read more

Crumbl - Avon - an assortment of cookies in a box - Bakeries Near Me - Avon, Ohio

These are seriously the best cookies I've ever had! We got a birthday box for a family member--6 cookies, but each cookie was big enough to share. It made us look good too! The milk chocolate chips we're still just a little melty--spectacular! read more

Stopped by this morning right when they opened at 8am, as I needed to pickup dessert for a meeting. The staff were friendly and super helpful. I got one of each flavor; chocolate chip, double chocolate, lemon cake, peanut butter & jelly, and a chocolate toffee. They also had a strawberry pop tart, but the staff advised me that it would take about 20mins, so I opted for another chocolate chip. I also purchased the cookie cutter, as the cookies are really rich (but delicious), which quickly allows you to split the cookies into quarters. All of the cookies I tried were absolutely delicious, and my coworkers agreed as well. I cannot say enough nice things about the staff there today, as they all were friendly and interacted with me. read more

I have experienced Crumbl two times since the opening and both have been great. The first time I ordered through door dash and the service plus the cookies were great. The second time was in person. There was a little confusion by the person handling the cash register when it came to the reward card system but that was okay. Why? Because I was a little confused as well due to it being my time in person and using my reward card. Once that was cleared up by another employee, everything was smooth sailing and the cookies are absolutely amazing. read more

Huge warm cookies. So delicious and weekly variety keeps it interesting. The flavors are unique and all taste spectacular!

OK, my criticism is personal. Nobody needs a four dollar cookie. And nobody needs to eat a 700 cal cookie. I got the cookie butter one. It was just OK. Definitely not worth what it does to your health or your wallet. read more

Great service and they got more order ready quickly and with a smile. Great location with easy access to Westside suburbs.

So the process at this store is a total mess. I ordered cookies on there app for a pick up time of 4:40. My husband went to pickup the order and I tried to say I was there on the app so they could make the cookies and it kept telling me I was to far away! So even after he showed the screen shot of the order # they put him at the bottom of the list. I have ordered cookies multiple times off the app and have never had an issue. Terrible customer service! read more

Delicious, flavors that change every week, and are all amazing! They come nicely packaged for gifts or a sweet surprise, I use them to say thank you. They are all about customer service and high quality fresh ingredients. read more

Waited over half an hour for cookies I ordered 4 hours in advance?! I've been to a few Crumbl cookies in various states, this location is the absolute worst! Extremely over populated, the staff can't handle the demands & as a result the overall experience is awful. Just avoid altogether, thank me later. read more

It's a super cute concept! They change flavors each week and while the cookies are a bit pricey it's well worth it because they're BIG and DELICIOUS! Just make sure to buy an extra one in case you get a weekend craving, because they are closed Sundays! read more

Purchased a four pack. Gave the chocolate Chip away but tried the sugar cookie, red velvet cookie and a carmel topped cookie. Cookies were warm, fresh and very good. The 4.00 per cookie price has priced them out of my regular rotation. I will come on special occasions only if I do return. read more

Clean and efficient! Will be back soon thanks for the good cookies it was worth the drive !!

Crumbl cookies are the best! So fun to share and new cookie flavors weekly! Take as a gift!

Everyone was so kind & helpful on my first visit! They also offer a 10% discount for military! cornbread is my favorite so far, it's absolutely the best! Go now!!!! read more

Sesame Street's 'Cookie Monster' would go ballistic here! We drove 15 miles to check out this place, and it definitely lives up to the hype. The gourmet cookies here are delectable, large, fresh, and often topped with tasty frosting, candied fruit, chocolate syrups, sprinkles, and many other garnishments (you can choose to skip the toppings). Ordering is super efficient and simple, with credit card stations and screens, and they rotate new flavors in weekly. You will want to come here at least once a week (can you say 'DI-A-BEET-US)! I appreciate that cash is accepted as well, given the fact that many people like me hardly ever put food on our credit cards. The friendly employees here are wonderful too (I hope they hire 'special needs' teens too), and it's interesting to see so many of them operating the machinery and ovens while making the cookies in front of you in an 'open kitchen' setting. I'm sure lots of little kiddos get wowed seeing this 'wonka-like' mini cookie factory operation in front of their very eyes! Of course, we will return often (albeit a bit heavier each time)! read more

First of all, I didn't get all the cookie flavors I ordered. 3 were right and one was a duplicate. The strawberry shortcake tasted nothing like I thought it would. It was really gross and didn't taste like the strawberry shortcake bars. Way too much cream on top and basically a flavorless cookie. The banana one had zero banana flavor and it was RAW in the middle. The mint brownie was good, but too rich to eat more than 2 bites. It's fun to order them, but this is my third time getting different flavors and I haven't really enjoyed any of them. They're just very very very sweet. read more

This has to be hands down the best place to make all your sweet dreams come true. Amazing staff and even better cookies. I am so happy I found them! read more

We stopped here on Saturday night and even with the huge line the service was amazing. I was very impressed with how quickly we were taken care of and the cookies omg. You need to try all of them!!! We had a dozen and they were all great. My favorite has to be the Twix and chocolate chip. I can't wait to try more flavors. Thank you for a great experience read more

Love everything about it , there flavors every week, the kids get soooo excited for that , the bakers r sooo sweet, and when u order it's so cute, but one thing that is the waiting room it's very small , and suggest that there's ice cream if costumers would like to combine with their cookie , and I suggest a flavor of tiramisu cookies and unicorn cookies read more

Love going to crumble cookie go there all the time .the cookies are delicious. The staff is very polite. Told my friends about how great the cookies are and they started going wish I could of rated you all a 100 best cookies ever read more

i worked at Crumbl for almost a year , most of my time there was amazing good crew good shift leads ( terrible pay and hours) a new manger took over and everything went in the garbage everyone felt like they had to walk on egg shells . all mangenent did was complain that everything we did was wrong and made us feel like we wasnt enough . we had a flock of crows that would come time to time and we would feed them an egg and a friend asked me to give them an egg on days he wasn't there , so the first and only day I grabbed an egg walked outside placed it down finished my shift even had a talk with my manger explaining how she thought how much of an asset and valueable employee I was then fired me later that day ( but only me ) so professional no warning or nothing just boot to the curb .. over an egg read more