Don't go here ! Place looks like a junk yard inside and out, business sign not on?? ! I made an…read moreappointment with female on Tuesday to repair front brakes and rotate my summer wheels to winter ones on Friday 8am when they open OK. I get there and the place is full of people??? I waited patiently in line and when I mention I'm there for my 8am appointment the loser male behind the counter says sorry we don't make appointments, first come, first serve??? ( unless your friends or family!?? like the people that wrote the misleading reviews that sucked me into going there in the first place. Typical LOSERS Thunder Bay attitude business. DON'T waste your time or money.

From the owner: North Rock Truck & Tire is a full-service truck and trailer repair facility. We provide commercial…read morevehicle inspections, preventative maintenance, and a full range of repair services. Our combination of expert shop management, properly trained technicians, and superior administrative support, allows us to provide excellent mechanical services at reasonable prices.

I can always count on this place for prompt outstanding service and price. Wouldn't go anywhere…read moreelse.

super fast service - about 5 mins. all fluids checked, tires inflated, even air filter often gets…read moreair blast cleaned.

Was a fan the service here till my recent oil change They…read morespilled oil accidentally from the filter down the the front of my '21 Subarus engine they attempted to wipe it up but my car smells of burning oil I phoned today and was told they could try to wipe off more , otherwise not much else they can do ?? i know mistakes happen but they cannot spray degreaser to clean it up? sorry last time going there for me .

The staff was very helpful when my car stopped during my trip to calgary and had an emergency…read morerequest to fix the car at Thunder Bay. Supervisor helped me with the Schedule and made sure car is fully inspected and diagnosed before I continue my road trip. Highly recommended!

Can we start a petition to have any reference to Canada removed from their name? They are an insult…read moreto even the lowest functioning business mind. Pick anything-they fail.

best auto shop EVER they are so nice and friendly, they have to be the smartest auto shop workers…read morewhen my car broke down they knew in 10 seconds max. thank you very you much guys (hope your day is blessed)

Absolute legends, I was driving through as my car went into limp mode and they were fast and…read moreefficient with helping me get my part and tool to change it. 10/10 place would be going here over any other part store, to bad they don't have one NS.

I brought my wife's car to Done Rite last May to have the tires switched. Once the work was…read morecompleted I witnessed the technician racing up the road and back which apparently is what they do once the tires are changed from winter to summer. After receiving the car back the transmission was hesitating / slipping, not the way it ran prior to dropping it off. My wife left a similar review and one of the managers asked us to bring it in to have a look, after looking over the car I was told that there were a few things wrong which could not have been the result of their technician's disregard for my wife's car while driving it and they did not work on this particular type of car ? We reviewed the car's owner manual which clearly states that if the engine is cold, do not place full load on the engine otherwise there could be damage to the drivetrain. We have put $1,000 of repairs into the car without success and have now purchased a new "used transmission" for $500 plus the $ cost of having it replace the original transmission. Needless to say we are very frustrated and upset to continue to deal pour money into a car that should not have had any issues for a simple tire change.

Order rims from them to replace ones that were destroyed. I wanted a specific rim, they were able…read moreto special order them in for me, install and use my existing sensors. Everyone was so helpful and accommodating.

Charged 140 for rush appointment…read more Then they didnt make the appointment. Screwed me over with my other shop then charged me 100 to look at a alignment not actually do it.

I will not rate this establishment because it's not worth my time my company bought 4 skidsteer…read moretires that were suppose to be equal to the old ones they are not even close these tires are garbage they do not get traction in the cold or the warmth they are beefy babies 2 and Fountain Tire does not stand behind what they sell

Horrible service, "Book your next appointment tailored to your time schedule" and I quote…read more Waited a whole month after I was told anytime during the day we open at 730 (no time on appointment card) I was willing to drop my vehicle off closer to end of day for how ever long they needed, so I thought I could pick up my kids from school before dropping off my vehicle I even called to make sure the receptionist told me she gave my appointment away and if I dropped it off I could get it back in a month also very rude both times I talked to her.. As a business owner this is terrible way of conducting business and customer service.

First off, I'm not associated with this business in any way other than being a random customer…read more We needed a quick fix and they fit us in the same day and fixed it. Honest work, honest charge. Would recommend.

I was given great after hours service in an attempt to get my SUV back on the road in order to…read morecontinue my trip east. Wayne and his crew were extremely friendly, fair and accommodating to my situation. Wayne allowed me to store my SUV in his compound in order for me to make other arrangements to get it to our destination at no extra charge. The office atmosphere was friendly an interactive while waiting for some initial repairs. I feel the pricing of the afterhours/following day repairs was fair and competitive to other establishments, if not better. Thanks Wayne and crew, see you again soon.

Terrible. When in for one simple job and couldn't even do that and tried to charge me for something…read morenot requested. It's my vehicle NOT theirs. First and only experience with them. Just garbage.

please don't waist your money and time with this crew , they are very incompetent and very poor…read morecommunication throughout the shop . I paid in advance to have the front end work done in my truck . I left it there for two weeks while I was on days off in Alberta . I go to pick the truck up two weeks later and they said they FORGOT to do it lol . wow!!!!! run as far as you can from these guys !

Friendly staff offering very helpful advice geared toward saving us considerable money. Will…read moredefinitely be a repeat customer. 5 out of 5