Office staff is awful and rude. They made a mistake, called my wife a liar, we made an agreement…read morewith them and paid with a check by mail. They call us months later, they didn't receive a check and said they had been sending invoices, we didn't receive any because they had our address wrong. They went back on the agreed amount and said if we didn't pay they'd send to collections. When my wife tried to pay they hung up on her. They made the adjustment on the price because they thought we would come back after they called my wife a liar over the phone, and when we didn't they went back on it and charged us the full price. I tried over and over again to pay the amount we agreed on and they wouldn't have it, so they can do whatever they have to do. I won't pay, it's a matter of principle at this point. Update to the reply: What makes you think after like 5 years of paying on time all the time with no issues, that I decided I just didn't want to pay the bill one day? By the time I was aware that you didn't get the check the office WOULD NOT LET US PAY! We got hung up on more than once trying to get the bill paid. You expect me to tolerate all of your mistakes and screwing around but if I make the mistake of not making sure you got my payment, it's a complete 180. I can't believe you go up to the school and community events, put on the happy go lucky act and dance around, and behind the scenes this is what you're like.

I love The Happy Tooth!! He removed the ugly silver filling and gave me a pretty white tooth!!read more

Best Dentist you will ever find. He is kind and considerate and very caring Dentist. Very…read moreinexpensive compared to other Dentist in the area.

When I was 17 years old! I was under my dads insurance and the bill was sent to him and it was sent…read moreto collections! I NEVER knew anything about this bill! So they have denied for me to get service with them over something that happened in 2008! That I had NO control over! I was 17! They will not let me be seen! I don't recommend going to them!

Dr. Hildebrand has always been a pleasant dental experience for me, as far as dental experiences…read morego. I am kind of a wimp when it comes to my teeth and she completely caters to that, keeping me comfortable, keeping me numb, and goes out of her way to make sure I'm not miserable. The work has been quality and lasting. Do you actually want to understand what's going on in that pie hole of yours? She will explain in detail, using ENGLISH as she goes along if you enjoy that, which i do.

I would give no starts if I could. I've had porcelain veneers for years due to an automobile…read moreaccident. As I got older, I've had to have them replaced. I went to Hildebrand Healthy Smiles, in Marshall, to get a new set put on. She bragged about being able to make the veneers in her office. I was at the dental office for 8 hours. I thought I was going to have a huge panic attack because of the hours with my mouth open. I had so many shots, it was unreal. They had to last for the entire 8 hours. I even felt loopy from all the shots. The set she put on were the worst I've ever had. They were too thick and looked like horse teeth. My teeth hurt every day after I got them. I expressed my hate of them. She did replace them free of charge. This time she sent my impressions to a lab to have the veneers made. They we're still terrible. One tooth has a gap between the next tooth. This gap has never been there my entire life! That same tooth is shorter than the same tooth on the other side. This also has never been present until now. I hate my veneers. They are still the worst set of porcelain veneers I've ever had! I hate my smile. I never went back. I will be getting them replaced from someone that knows what they are doing, once I save up $6,000. Her veneers are pathetic Regardless if she makes them in office or if she sends them off to a lab. I do not recommend.

I had an appointment I was excited about. I have Medicaid but honestly didn't even check if I have…read moredental coverage because I don't let insurance dictate my health. I will never see a medicaid dentist (and a word to the wise you shouldn't either). I was prepared to pay as a cash patient. I briefly mention the medicaid to the front desk and they refuse to see me at all, even as a cash patient listing a legal liability as the reason. I recently relocated to Terre Haute which is why I need a dentist, but I have spent the last 12 years in the dental field. I have never heard this rule before. On the bright side and the reason for the second star I have also never met a dentist willing to turn down thousands of dollars in cash, so you can probably trust them.

Dr. Robert Morris and his wife ran a professional dental family practice on Fruitridge Avenue for…read moremany years. They provided excellent compassionate care with quality performance. Dr. Bonness has continued Dr. Morris's practice with the same attention to detail, compassion, humor, and professionalism. Office staff is very helpful and works to assure the best standard of care, cost, appointment convenience, referrals and efficiency. The practice is now located in a new centrally located building with ample parking and a pleasant waiting room.

Don't trust Aspen Dental, I went in because I had a tooth ache and wanted it pulled, I can…read moreunderstand x ray for the bad tooth but all my teeth that's a little much for a guy just wanting a tooth pulled after they completed x rays I met dentist which went on and on that I had to have all this other stuff done before tooth was pulled and that I had to see one of their oral surgeons to pull my bad tooth and I know now if you go to a regular dentist and you need a tooth pulled he or she will pull the tooth, Aspen Dental also told me I had to have partials which I don't, I have a $2000.00 payout a year and I know there were after every bit of it, by the time they added up my bill it took every bit of the $2000.00 benefit plus another $4 hundred and some dollars and this is just for wanting a sore tooth pulled they didn't care about a person in pain all they wanted to do was to take advantage of a person just wanting his pain in his mouth gone, they also told me everything I had done that day was free so I left the office because I wasn't falling for their scam, when I got home they sent a message saying they charged my insurance $200 and some dollars I called and told them that the dentist said everything was free for my visit but they basically called me a liar, take my advice stay away from Aspen Dental and go to a regular private practice dentist because they will take care of your pain fast and not steal your money or benefits like Aspen Dental. Aspen Dental

I called them after calling another place and they were a lot nicer. She was very informative and…read moretried to give me all the information that I needed, the other place for being very known was super rude and hung up on me before I could even ask a second question. If you are looking for good customer service and people that act like they want to take care of their clients than this is the place to go! Thank You so much for being helpful.

Amazing staff. Dr. Cobb is very talented, knowledgeable and focused on patients teeth. Been with…read moreDr Cobb for 5 years and she is still wonderful.

I broke a tooth last night, and they got me in today quickly and fixed the problem. This is the…read morethird time that I have broken a tooth, and they have gotten me in quickly each time. The staff are friendly and great. They listen carefully and answer all of my questions. Dr. Haring worked on my tooth today and gave detailed advice. He told me to be careful if I was drinking something hot while I was still numb, and suggested that I touch any liquid with my finger to ensure it wasn't too hot. After all the dental work that I have had, that was the first time anyone had given me that tip. He also reminded me to be careful if I ate anything before the medication wore off, and to chew softly. I appreciated the care from everyone today.

Love this place! My kids always look for to going to the dentist. They love the games and I love…read morethe friendly faces.

I just want to make sure people are aware of a situation they may face with this dentist office. I…read morehave taken all three of my children here since birth and all was great until this year, 16 years later. My son needed dental work on several teeth and we were quoted $1300 after insurance. I asked if we could only do the couple of teeth that are going to cause issues soon as to avoid such a high bill and worry about the other ones later. I was told that they would absolutely NOT adjust the work to accommodate my request and instead offered to take out more credit in addition to the care credit we currently have. I insisted and they refused, so we went for a second opinion. The new dentist not only offered to adjust a plan to fit our needs, but quoted us to do the exact same work for only $250. We didn't have to adjust our plan and my son got all the work done that he needed for $1050 LESS. Please beware and seek a second opinion for high costing dental work quoted at this office. $1300 versus $250 for the exact same work is rather suspicious and ridiculous to me