Excellent dentist and staff. Above average knowledgeable, intelligent, skilled and competent. Very…read morefriendly and relaxed atmosphere. Highly recommend. Dr. Mott worked on a troubled tooth that other dentists wouldn't touch. He's fearless. Old school vibe mix with high tech skills. Exactly what I wanted in a dentist. He's hired an amazing staff who have been there for years. No cons.

There is something truly unique happening when your Dentist also becomes an old and trusted friend…read more Chris has been taking care of my wife & I for years now - he is simply the best in his profession. His office staff actually makes an appointment feel like your visiting old friends. It's top notch professionalism in a comfortable, easy going environment. Why can't I give this review 10 stars ?

Friendly staff, beautiful office, thorough and gentile technicians who really seemed to have my…read moredental heath a top priority, and of course a freindly dentis supporting the hygienist team (who are the true stars ; -) )who sat down with me to discuss how things looked. And you get a new toothbrush.

I moved to the area in December 2023 and began visiting this dentist office soon after. In the…read morepast, I always dreaded dental visits because I often felt judged. This office has completely changed that experience for me. The staff is incredibly kind, welcoming, and makes every visit feel comfortable and stress-free.

I signed up as a new patient, they got the birth year wrong then couldn't find me in their system…read more My first visit was exam and x-rays. I asked and was informed all services were covered. I then received a $73.00 bill for x-rays. Dentist Ashley Horton spent about two minutes with her "exam" hopping between me and two other patients. I got a proposal for extraction and partial. I call my plan provider to reference dental codes and costs. All their dental codes were wrong. ADA codes begin w/letter D, theirs began w/number 0. Two hours and a three-way call later, I finally figured out costs. They don't send cost predeterminations. My extraction appointment was a disaster. Horton didn't have the strength to pull the tooth, cut it in half, then jacked the halves back and forth for forever, finally getting them out. Before the extraction, I tried to discuss the partial type, she didn't have the time and didn't care to listen. Profit before patient care, same as it ever was, this place is no different. I cancelled all future appointments. A good dentist and good dental organization are hard to find.

Everybody is really kind but they've started the upsell trend. Upsell for a different fluoride,…read moreupsell for different this or that, upsell for consult for invisalign. It makes me really uncomfortable and I don't like going anymore.

Chris is a very gentle and genuine person. My family has used him for many years. His assistants…read moreare very helpful. I am handicap. I was given very good care during my visit. I would recommend anyone to use him. Very good bedside manners. And that is one thing I pride myself on. Try them out. I am sure you will be pleased.

If you're military, don't go here. Their policy is to do…read morex-rays every time, even though they know Tricare/United Concordia won't cover it, and they will not tell you you'll be paying for those until it's done and their claims get rejected. Another issue was they billed for my son incorrectly and tried to make me pay for his stuff without even verifying why it was rejected, but when I called the insurance, they stated it was rejected because they didn't send his age correctly. Glad I called and got that cleared up before they charged me more for their error, and the lady up front wouldn't even apologize for their mistake... Seems like a serious lack of attention to detail, up front honesty, and customer service. Beware!

Dont waste your time going here! Dentist and hygentist were very nice and said i needed a crown and…read morea cleaning went up front to schedule and pay for it then that lady comes up with a 1000.00 dollar cleaning i said no i just need a regular cleaning she said they cant . maybe she should try talking to the dentist and hygienist and she what they said before trying to take advantage for paying customers

Terrible do not recommend. Never been to a dentist that makes you talk to someone for payment…read moreoptions. All i needed was simply a teeth cleaning. Not an entire exam. Then trying to be charged for an electric tooth brush, trying to talk me into getting invisible retainer through them. I didn't ask for anything but a cleaning. I got there at 12:15 and left at 2:30 and never got anything done except talking to the x ray girl about our economy & Covid. Don't recommend this place what so ever!

Our 16 year old has his wisdom teeth pulled last summer. They were growing in sideways and the team…read morehandled it with care. Lisa B. In the billing department was quite possibly the most helpful medical office staff member we have encountered in recent years. We were overcharged by our insurance and she went above and beyond to resolve the issue. We definitely recommend this office.

Doctor Brian Smith is great. I had an implant done after a mountain biking accident. Cost a lot -…read moreMay be cheaper elsewhere but staff and Dr. were upscale and great.

Nika, Mikaela, and Dr. Kacos were exceptional. My tooth had…read morebroken to the gums, over a month ago. I started experiencing pain last week. I called my dentist and explained that I am in pain and what occurred. Went to see him and they cleaned my teeth and prescribed medicine for an infection/pain. Picked up the prescription and I was still in pain. My wife gave me their number and told me to call them. Long story short. Tooth was extracted and found out I have gum disease. The staff was professional and proficient. Thank you. Orlando S.

Another comfortable, pain free, enjoyable dental cleaning with Dr Kacos and his staff.read more

Don't recommend, o when to my appointment today, I waited after all that ready to make a payment,…read morefor not explaining reason ,they didn't see me and sent me to other locations, I lost a day of work for they treat me like anwonted patient and send me to other locations and lost other day of working. Unprofessional, not communicating with the patient, I don't recommend this location , Walk away from this sorry service find someone to care for you needs.

Dr. Carly Bonnette and her staff are absolutely FANTASTIC!! they are very professional, polite and…read morevery good at what they do. I had new dentures made and needed them in a hurry, Dr. Carly made sure that I received them and they fit perfectly. I highly recommend Dr. Carly and the clinic for any dental work you need done.

Brighter Smile Dental Care Clinic is by far the best dental care clinic I have ever visited. Before…read morecoming here, I was so nervous due to prior negative experiences and being overcharged. Yet here I have been treated for so many services by Brighter Smile and my smile shows the tremendous difference. There are three convenient locations, they offer same day appointments, in office whitening, veneers, implants, oral and IV sedation, and they even work with your insurance. This is a highly qualified, attentive staff at the Shreveport clinic. Also, they are very knowledgeable, professional and helpful. The entire staff is kind, courteous, friendly, patient, gentle, respectful, informative and supportive. They take the time to listen to my musings, concerns and questions, and explain the details about the procedures they are about to perform. Unlike previous experiences, this clinic readily shows me my X-rays, dental progress and enlightens me about ways to improve my dental health. I never cry nor feel uncomfortable during my time here. Special kudos to the amazing Dr. Fox and his staff at the previous location whose service is impeccable. He brought me here, and since then the awesome Bert Kouns team regularly provide such outstanding support and service during each of my visits, with attention to every detail while assisting me patiently with warmth, kindness and pleasant humor which makes my visits so enjoyable. I'm thrilled about the quick entry time with little waiting, the efficiency of the front desk and the many pain free methods that are used. In fact, because of the wonderful numbing technology I usually don't feel anything and I strive not to fall asleep. By the time I get home, the pain method has not worn off yet, allowing me time to take a Tylenol and a nap. Bravo! Thanks so very much for making me feel like family and I look forward to seeing them on my next visit. They even provide free chapstick and a dental care bag. Because of Brighter Smile Dental Care, I am in the best health ever. Thank you!

the in-house dental plans are WELL worth it. every time i have gone here, i've been met with…read morefriendly people and knowledgeable medical professionals.

I love this dentist! They are always so friendly when I go in. I went to another dentist in the…read morearea before this and had issues, so when I got a bill yesterday that I didn't agree with, I was prepared to have to jump through hoops dealing with it like at the other dentist. Called and within 2 minutes it was taken care of and the lady was super friendly like always. Great customer service!