I used to go to Crossfell every month for about six months, and honestly, it was one bad experience after another. The staff are rude, they ignore you, and spend more time gossiping than helping. You can be stood there for over an hour before anyone even acknowledges you.
They constantly tell you to come back multiple times, then after the third or fourth trip, suddenly say they don't have the items in stock. It's chaotic and unorganised every time.
I've switched to Boots now -- much quicker, friendlier, and actually helpful. If you want to save yourself a lot of stress, I'd suggest going elsewhere. read more