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    Cross Private Client Insurance

    4.2 (5 reviews)
    Open 8:30 am - 4:30 pm

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    Services - Cross Private Client Insurance

    Car and truck insurance

    Homeowner or property

    Vehicle

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    Farmers Insurance - Cesar Pineda

    Farmers Insurance - Cesar Pineda

    (1 review)

    As I was losing faith in companies exemplifying good customer service, I was beginning to believe…read morethat practices of competency and efficiency, in business, were a thing of the past - until my experience with Framers Insurance Company in Norwalk, CT run by Cesar Pineda. He completely restored my confidence. Caesar was so responsive, I was taken aback. To say I was impressed would be an understatement. Not only was he quick with his response to my calls, he was quite thorough and complete with product options and recommendations that were extremely helpful to me in making a buying decision. He was also very thoughtful and selective in delivering the best plans for my situation and consideration. He and Johanna are efficient, friendly, patient, courteous, and respectful. They made the process very easy for me. It is quite comforting to know that I can always count on their prompt and outstanding customer service, as well as their professionalism and trustworthiness. Working with them was a very positive experience.

    From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Norwalk, CT area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

    Malloy Insurance

    Malloy Insurance

    (9 reviews)

    Malloy insurance is great! I use them for my car insurance and Kelly at the Glenbrook office is…read morewonderful. they are attentive and knowledgeable and their rates are comparable. give them a call when you are looking to price out car insurance.

    I don't recommend at all. I thought bringing my policies to a family owned/smaller business would…read moreprovide better service and attention to detail but that has not been the case. The quotes were really good, so I decided to switch a few of my policies over and it has been nothing but a hassle. I have to constantly send reminders for quotes until literally the last day of a policy end date to get a quote. Matt says one thing but doesn't seem to follow through unless you pester him. The final straw for me was 2 major things that have never happened to me before. 1) Malloy not submitting my proof of insurance to my mortgage and my mortgage company threatening to charge me for their own insurance. Matt assured me he would do on June 14, 2023 but on July 10, 2023 I got a final notice that I needed to submit the proof of insurance. Matt was of course on vacation, so I had to call and make sure this got done with someone else. My previous brokers would do this automatically and include my mortgage onto the policy so they would get the proof automatically. The kicker in this was that all they needed was the certificate to be emailed. Matt said he would do it but that never happened. I don't know why I never followed up. I really thought he would do it since its important. My mistake! I also finally paid the premium a month later when getting the certificate. 2) I have been asking for a quote on anther property that I have insured with them since June 14, 2023 for the renewal date of July 30, 2023. Matt said he would look into for me. With my past brokers I always get a renewal notice 60 days in advance with the new premium price so get ample time to price it out. Matt never got back to me so I called the office on July 17, 2023 and to my SURPRISE! my policy was cancelled in October 2022 without my knowledge. Basically, I was without home insurance for that property since October of 2022. I asked why I never got any notification and Suzanne told me that they sent a notice to the investment address. Now my mailing address which they should have on file is not this investment address but a PO Box. So now I have to wait to see if they can re-send me my refund check. I just don't understand why Malloy did not contact me directly regarding the cancellation. My previous brokers would have emailed me directly and helped make other arrangements for insurance. I won't be renewing this property with Malloy. This is my final straw. I don't have any confidence in doing business with them anymore. I will hold out until all my policies are expired and just stick with my previous brokers. To not be notified that my policy was cancelled is just not acceptable to me. The broker I use should be on top of these policies to make sure there are no problems. This is my honest and real experience.

    Cross Private Client Insurance - homeinsurance - Updated May 2026

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