Lucy is a great and fantastic person to work with. She is incredibly helpful and supportive…read moreperson. Alway gives me all the information that I needed . I called many times, asked a lot of questions and Lucy always helped me to make adjustments. She is detailed, professional and cares about her customers. It's so easy to work with Lucy. Thank you very much, Lucy.

I highly recommend the Jim Rottkamp State Farm agency. Prompt professional service, great follow…read moreup, competitive rates. I love that I can pick up the phone and talk with Jim or someone from his office if I have a question. I finally found an insurance agency that puts the client first. Two Thumbs up! Greg C Fairfield, CT

Over the years, I have had a few insurance agencies but I've found my forever agency with Daigle…read moreand Travers. Their personalized service makes you feel like you are truly getting policies designed for you and your assets. Their service is above and beyond and they always find a policy the meets my need without breaking the bank! Our family highly recommends D&T!

Great team as always, responsive and great service. Thanks Eli!read more

Mariella has been my agent for years and she's outstanding. She is always ensuring that I receive…read morethe best rates and services for my needs and promptly responds to any concerns or questions. She is extremely friendly and professional, not to mention, an expert in her field. She represents what I look for in excellent customer service. Allstate and Mariella give me confidence that I am in good hands.

Allstate and Mariella have been wonderful to work with over the years. Excellent service, no…read morestress, and always quick, professional and very transparent. Everything you would want from an Insurance Agency and company.

As I was losing faith in companies exemplifying good customer service, I was beginning to believe…read morethat practices of competency and efficiency, in business, were a thing of the past - until my experience with Framers Insurance Company in Norwalk, CT run by Cesar Pineda. He completely restored my confidence. Caesar was so responsive, I was taken aback. To say I was impressed would be an understatement. Not only was he quick with his response to my calls, he was quite thorough and complete with product options and recommendations that were extremely helpful to me in making a buying decision. He was also very thoughtful and selective in delivering the best plans for my situation and consideration. He and Johanna are efficient, friendly, patient, courteous, and respectful. They made the process very easy for me. It is quite comforting to know that I can always count on their prompt and outstanding customer service, as well as their professionalism and trustworthiness. Working with them was a very positive experience.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Norwalk, CT area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

It's a scam. Do not donate your car, the processing agency, "Insurance Auto Auctions," will…read moreextort fees from you. No one ever answers the "NVSF" phone. Scam.

Professional and very friendly I'm proud to call you my agent. Thank you for everything you've done…read morefor me. Keep the good work!

Hernando worked hard to find me the best, most cost effective policy for my vehicle. He's very…read moreknowledgeable and eliminates the hassle of having to contact and compare companies yourself!

Malloy insurance is great! I use them for my car insurance and Kelly at the Glenbrook office is…read morewonderful. they are attentive and knowledgeable and their rates are comparable. give them a call when you are looking to price out car insurance.

I don't recommend at all. I thought bringing my policies to a family owned/smaller business would…read moreprovide better service and attention to detail but that has not been the case. The quotes were really good, so I decided to switch a few of my policies over and it has been nothing but a hassle. I have to constantly send reminders for quotes until literally the last day of a policy end date to get a quote. Matt says one thing but doesn't seem to follow through unless you pester him. The final straw for me was 2 major things that have never happened to me before. 1) Malloy not submitting my proof of insurance to my mortgage and my mortgage company threatening to charge me for their own insurance. Matt assured me he would do on June 14, 2023 but on July 10, 2023 I got a final notice that I needed to submit the proof of insurance. Matt was of course on vacation, so I had to call and make sure this got done with someone else. My previous brokers would do this automatically and include my mortgage onto the policy so they would get the proof automatically. The kicker in this was that all they needed was the certificate to be emailed. Matt said he would do it but that never happened. I don't know why I never followed up. I really thought he would do it since its important. My mistake! I also finally paid the premium a month later when getting the certificate. 2) I have been asking for a quote on anther property that I have insured with them since June 14, 2023 for the renewal date of July 30, 2023. Matt said he would look into for me. With my past brokers I always get a renewal notice 60 days in advance with the new premium price so get ample time to price it out. Matt never got back to me so I called the office on July 17, 2023 and to my SURPRISE! my policy was cancelled in October 2022 without my knowledge. Basically, I was without home insurance for that property since October of 2022. I asked why I never got any notification and Suzanne told me that they sent a notice to the investment address. Now my mailing address which they should have on file is not this investment address but a PO Box. So now I have to wait to see if they can re-send me my refund check. I just don't understand why Malloy did not contact me directly regarding the cancellation. My previous brokers would have emailed me directly and helped make other arrangements for insurance. I won't be renewing this property with Malloy. This is my final straw. I don't have any confidence in doing business with them anymore. I will hold out until all my policies are expired and just stick with my previous brokers. To not be notified that my policy was cancelled is just not acceptable to me. The broker I use should be on top of these policies to make sure there are no problems. This is my honest and real experience.

As a Realtor with Keller Williams, our office stays up to date on the best companies to work with…read morebased on performance and overall service. Many of these companies attend our office meetings to introduce themselves so we can understand what's available and confidently refer resources to our clients and customers. I decided to try Durango Service for a property that I own, and they were more than outstanding. In today's environment, when you call many service providers or even insurance companies, it often feels like people are burnt out, don't follow up, and simply don't care. Durango Service was the complete opposite. They were responsive, professional, and truly customer-focused from start to finish. I am very impressed with their service and would highly recommend Durango Service to anyone looking for a reliable, high-quality company.

I appreciated the team at Durango Insurance. Our insurance needs covered almost 6 separate types…read moreof policies, both professional and personal. They kept it all organized, and took the time to answer several questions to get us the right coverage. I am extremely grateful for their service. THANK YOU TEAM DURANGO!

This is the worse experience I ever have I got a car insurance with this office after 3 month they…read moreput up almost 100 dollars I call to ask why and they never have a straight answer they keep telling me they will call me back they never did call or fix the problem they need costumer service training they live you on the phone waiting they never fixed your problem they never call you back it's no professional in this office don't ever go to this office they all did the same thing

Worst place to get a quote and customer service horrible they hang up on you and put you on long…read morehold very disrespectful put you in hold doesn't fix particular issues u having instead they want to make the issues worst I would never recommend them to anyone.