I will never go back for printing services ever! If you use this compmany, then review and/or stay in office until printing completed.
Took wedding invitations for them to print from USB using Microsoft Word.
He was nice and allowed me to pick up at 5:15 even though they close at 5. Big Mistake! I mentioned that they were not the correct font, again he said I printed from the USB but they looked as if they had been typed with a typewriter. I took USB home and opened and the font and type were just as I had created. On Monday morning, I called and inquired if they open file on USB with Word or a Word Processor, I was advised that he opened file using Word. Not only poor quality but missing words and words on separate line that shouldn't have been separated. He should have proof read them before printing them all and/or called me.
Since I had investigated during the weekend and had to take to another printing company to get printed, I knew this was incorrect info because I had encountered the same scenerio from another company that opened with Word Processor Program, and the print was the same as he had printed.
On Monday morning, I called and advised of the poor quality of the work that he had completed and I was advised nothing he could do about the bad printing because he printed from my USB. No refund or even apology for the ruined wedding invitations.
This business advertises that they use Microsoft Word and then open with Word Processor program, then correct information should be advised when original request is made. Pay the extra cost to get the program installed and print documents correctly.
Forest, VA read more