1. Crockett Seamless Gutters & Leafproof Systems

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Fairview Heights, IL

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Crockett Seamless Gutters & Leafproof Systems

5.0 (1 review)
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7 years ago

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Lagunas Roofing - In an active work zone where a worker was recently struck, by the way.

Lagunas Roofing

(6 reviews)

2025 Tornado. Roof. If we weren't observing roof installation here and there, would not have…read morecaught a few non-compliant city code issues with installation. Some issues management fought us to fix, let's not argue with the customer when it should have been done right the first time. Quality of work around some tough corners not good and had to redo it. Installers need to slow down in those difficult areas, you can do it quick but let's do it right. Management needs to do the right thing to fix issues and not argue if clearly poor workmanship. Train installers on a regular basis. We did have a good leader to assist us getting issues completed

The siding part of the project came in mid-June. Heavy duty siding was installed that matched the…read moreoriginal siding installed 20+ years ago. Again the crews were on time, clean, polite and professional! Clean up was done afterwards and the work was quality checked. We found a small error which the management fixed themselves the same day they were notified! The cost was in line with insurance estimates and we could not be more pleased with the job! Our neighbors used a different company and hopefully theirs will be installed soon, but will likely happen 4-6 weeks after our job was done ! Two thumbs up for Lagunas Roofing! They came yesterday and again this morning and replaced the gutter downspouts and the aluminum garage door trim. Again, fast, clean and courteous workers. We even had an extended rain shower and that only slowed them a little bit during the heaviest rain. Great work and well ahead of my neighbors who have materials piled in their driveway and have weeks to wait for a crew.

Sq One Contractors

Sq One Contractors

(2 reviews)

I scheduled to replace my master shower with another contractor; unfortunately it was apparent…read moretheir schedule and my confidence in their work was not the right fit. Sq 1 Contractors were highly recommended and they delivered. Bob's professionalism and his detailed work breakdown not only gave me the confidence in their quality of work, but their schedule and service exceeded my expectations. If you are looking for quality, professional workmanship - Sq 1 is highly recommended.

Do NOT hire them! CAN'T get subcontractors to show with ANY consistency. Always "on their way"…read moreonly to be delayed by hours and sometimes the whole day! ALWAYS had to reach out to find out what was going on, only to be given timelines that were hardly ever met. Roof felt placed vertically (not good for watershed, especially on a sloped roof!) then couldn't get the roofer to show back up to fix it horizontally like we wanted (and should have been done in the first place!) in a timely manner. Ordered WRONG siding and then tells us it's "all they could get" on the day they start installing despite NEVER saying it was different size when it came in. Made a BBB complaint because they are definitely NOT A+ and someone needs to know it. Despite a MULTITUDE of complaints laid out to the owner, we were only given 2/3 of a refund of our deposit for "time and materials" of which they removed dormer siding and placed paper, removed shingles, and placed the roof felt vertically (again, not the way we wanted). They tried to offer to finish for free but given they couldn't get workers to show consistently and my husband WASTED 6 DAYS off work for what we were told was a "2 day job", we had lost ALL faith for them to complete and no longer wanted them on our property. Only took less refund in order to avoid taking them to court and wasting even MORE of our time (and money) on this horribly mismanaged company. Owner only offered a full refund IF we took down our BBB complaint because their BBB rating is more important to them than actually doing the job right, doing what was promised in the amount of time promised, or providing better management of their subcontractors. Wish I would have just flushed that 1/3 down the toilet or done something good with it than ever hiring these people.

The Roofing Guys - man they do good work

The Roofing Guys

(6 reviews)

Avoid doing business with this company at all costs. Their marketing paints a picture of a…read morewholesome, faith-and-family operation grounded in "God and Country". Unfortunately, my experience revealed something far less virtuous: a stunning lack of communication, accountability, and basic professionalism. I later discovered they have an exceptionally high staff turnover rate, which makes any sense of continuity or customer service nearly impossible. I signed a contract and paid my initial deposit to The Roofing Guys in April 2025 following the March hailstorm to replace my roof, siding, and gutters. In May, our assigned representative abruptly left the company (apparently due to not being paid). We were never notified of his departure or warned about potential delays. After weeks of repeated calls, I finally reached a new representative in June, and the roof was eventually installed. The roof itself? Mostly fine...once I stopped them from installing the wrong shingles. They arrived with tan shingles instead of the black ones we had selected and documented. Fortunately, I asked to see the materials before they were unloaded. Shortly after the roof was completed, that representative also left the company. Again, no communication. At this point, the turnover rate was moving faster than my project timeline. As summer turned to fall and fall turned into October, there was still zero progress on the siding and gutters. **seven months after signing the contract** I ultimately signed a Change of Scope just to extract myself from what felt like contractual purgatory so they would no longer handle the siding and gutters. However, because my original deposit covered the roof, siding, and gutters, they have been overpaid. The Roofing Guys have owed me over $2,000 since October. It has now been four months with no reimbursement and no meaningful communication despite weekly calls. Being ignored for weeks at a time is frustrating. Being ignored for months while someone holds thousands of your dollars is unacceptable.

One of their Workers driving & almost hit me. Their guys stared at his phone instead of watching he…read moreis going? Lots of kids in the neighborhood too. Seems careless after looking at their other reviews

Crockett Seamless Gutters & Leafproof Systems - contractors - Updated October 2026

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