The older lady at the front desk is beyond incompetent. She refused to let me be seen until I paid…read moremy balance. Which had not been sent to insurance. I've now been calling for 6 weeks to get a refund . I was overcharged. Conveniently no return call. The offices are very old and outdated.

Not happy with the office staff. The older lady was not very friendly or helpful. The doctor said…read morethey would schedule surgery for the next Tuesday but no one got back to me to say it was a go or not. I rushed around and got labs and a Ct Scan to no avail. I would not advise this group.

For the past 1 1/2 months I have been suffering with allergies. I had recently learned that…read morealthough I've always been allergic to dust I could have developed more since I was last tested years ago. I had an initial consult with one of the physicians in this practice-Dr. Michael Orsini. He took the time to listen and address my concerns and explained the underlying cause of my post nasal drip. He also gave me literature to read and recommended me taking an OTC medication to keep it in check for now. He recommended I return for allergy testing which is done in another part of their office and then will determine if allergy shots are necessary and in my best interest. This practice has multiple locations. They have a strict cancellation policy where they will charge you $25.00 if you fail to give them notice within the proper time frames for whatever procedure you are having done. The waiting area is clean and there is a separate section for children. Although I had to wait about 30 minutes to be seen it was on par with most practices I have visited. Most major insurances are accepted and they will give you procedure codes you can tell you health insurance to see whether or not the service is covered or needs preauthorization. I normally check ahead before I see a new physician to make sure the doctor is in network with my health care plan so I'm not overtaken with "hidden" costs. Time will tell if I will benefit from taking allergy shots but all in all I was pleased with how things went here. The office staff is very cordial and they are willing to make "allowances" if you have a late cancel with a valid reason. The practice is located in Edgeworth Medical commons building near Sewickley, PA. The practice name is "ENT and allergy specialists of Western PA. P.C". I mention this because the practice is not limited to allergies. You can visit one of their physicians for anything involving ear, nose, and throat, sleep apnea, hearing aids, and vertigo to name a few. They have their own parking lot and special parking up front for surgical patients and handicapped parking since this building incorporates multiple practices on different floors. It sits on Rt 65 about a mile west of the Sewickley bridge.

I would actually rate zero stars. Long waits, the doctors never close the door when treating…read morepatients, nurse announces your private information to entire waiting room! Worst. Practice. EVER!

I recently began seeing Dr. McQuone for an intractable cough. She spent time listening to the long…read morehistory of my treatments, did a thorough exam and recommended a treatment plan. She also provided a written summary of what we talked about, which was really helpful. Reviewers have complained about the wait in her office, and I waited as well, but the entire staff was patient and respectful, and when I saw Dr. McQuone, she took the necessary time to understand my problem. Although her recommended treatment was helpful, I continue to follow up with her. She was so helpful. I would highly recommend her. (and do!)

I have been a patient of Dr. McQuone for several years and the practice is now being driven by…read moremoney rather than patient care. My allergy treatment has been suspended by the billing office for a relatively small balance which was not that old. I have always paid off any balance in monthly payments, but with a new billing group in charge, they refused to work with me, wanting half up front before considering any monthly payment. The practice is run as a business and not focused on patient care.

Helpful to a senior citizen with hearing aid problem! Thanks! I always have problem putting new…read moreca on my aids!

From the owner: ENT and Allergy Specialists of Western PA is an exceptional otolaryngology practice, serving…read morepatients in Sewickley, Beaver/Vanport Township, Seven Fields, and Ohio Valley in McKees Rocks, Pennsylvania. At each office, an exceptionally skilled team of board-certified otolaryngologists welcomes people of all ages for the latest and most advanced ear, nose, and throat treatments available today. At ENT and Allergy Specialists of Western PA, individuals can receive accurate allergy testing using skin tests and blood tests. Treatments such as allergy immunotherapy are also available to help individuals overcome the allergies that cause difficult or even life-threatening symptoms.  The team at ENT and Allergy Specialists of Western PA frequently performs surgeries and minimally invasive procedures to address structural issues impeding breathing or hearing. Using complex techniques such as balloon sinuplasty for advanced sinusitis and Eustachian tube balloon dilation for significant ear infections, the surgeons work with patients before and after their procedures to encourage exceptional results. Individuals with hearing loss can visit ENT and Allergy Specialists of Western PA for in the ear (ITE) and behind the ear (BTE) hearing aids. The team provides education for using hearing aids and selects a type that will work best for their specific diagnosis and preferences. ...

I was super impressed with Metropolitan ENT. Dr Celin is…read moreamazon such a nice person and a great doctor. He came highly recommended from several other doctors. I had breathing issues and Dr Celin took care of them. I highly recommend Dr Celin. He is definitely the best.

dr was very King and attentive. Listened to what I had to say. Office staff was friendly and kind…read more Waiting area is clean and rooms are cozy and clean. thank you for a nice experience

Best ENT Dr. In the world, in my book!! When I first showed up there I had not been able to breath…read moreout of my nose for 5 months. I was positive for Covid on September 12, 2021. My main symptom was severe stuffy nose. 2 months later instill could not get my nose un-stuffed. I went to my Dr and other Drs with no help, they all said, it is left over Covid it will clear when its ready. Told me to use Mucinex And Flonase. I returned a month later, told the same thing, I have to just let it run its course. I finally decided something had to be done! I found Dr. Orsini!! From the moment I left the office my whole life turned around. He took great concern I felt and started me on the road to healing. He told me it took along time to get this bad (6 mos) and it would take a while to heal. He was right, I do everything he tells me and I am so much better. I know I am not healed completely and understand it will still take a while longer. I can now breath out of my nose, I can blow it when its stuffed, like first thing in the morning, get it to clear and carry on with my day FINALLY!! In my opinion Dr Orsini is a blessing. I would tell anyone and everyone, need an ENT he is the man to see. His office staff is very professional and caring. They work with you to make sure you can get in and be seen. I could never thank him enough for what he has done for me and continues to do!! Sophia Prose

I started going to Dr. Orsini for hearing loss and he was wonderful!! Very thorough and personable…read more He has treated me for sinus issues and most recently, allergies. I cannot say enough positive about him, Dr. Mitchell (Audiologist) and Jackie(allergist). Highly recommend them!!!!

No communication...they only want you to communicate with them through the portal; you can't have…read morequestions answered properly and it's a typing back and forth with questions rather than a phone call and handling your questions and what you should do all at once. You will never be called with test results - you can read them in the portal and decipher the results yourself. I have no medical background, so this isn't useful for me. It just seems like she doesn't want human contact with anyone.

Dr. Sarah Shinn has been my Primary Physician for around 20 years. I've stayed with her because she…read moreis irreplaceable and exceedingly good at what she does. She's been named to Pittsburgh Magazine's Top Doctors list in past years and it's well deserved. Sarah is personable, easy to discuss just about anything with, and really knowledgeable in her field. She never makes you feel like she's rushing to get to the next patient and she's efficient and thorough. She's really good at analyzing your personal risk factors and ordering tests that will give her a clearer picture of your health because her goal is always to keep her patients healthy. Some of the tests she's ordered were things I've literally known nothing about but did them because I trusted her judgment and said afterward, thank goodness I did that when something was discovered that needed to be. Her office has also called me with a subtle reminder to get my act together and call to schedule a test she's felt was necessary and I'd been putting off. How many physicians are that on top of things? I'd venture to guess that type of follow-up is unique and just one more thing that makes her amazing.