I am a Saint Paul home owner who needed a professional to look at basement structural issues, which…read morewere identified in the inspection report when we bought our house. Jon came by, was very polite, and gave an honest assessment of the situation. He indicated that none of the issues were urgent but did show me what to look for going forward along with a thorough explanation of how they would remedy sagging columns, failing girder, etc. This was accompanied by a writeup and plan picture. I would be confident in hiring SafeBasements if we need to get this work done in the future.

The crew from Safe Basements did Waterproofing on our…read morebasement. As well as installing a sump pump. They were fast and efficient and performed their duties well. In closing we were very happy with their services; they even worked on Saturday to complete the job in 2018.

We had them install a radon mitigation system. The radon mitigation system ended up disconnecting…read moreour sump pump. They came out once rectify the situation, but we still don't know if the sump pump works, and now the radon mitigation system is not even connected or sealed. Despite multiple calls, they fail return a call or respond to emails. Stay far away from this business. I recommend anyone but American Waterworks for radon mitigation, or any type of work that may require follow up care.

Our basement had flooded on and off for 5 years, so we decided it was time to replace the existing…read morepartial perimeter drain tile system with a complete perimeter system. We got several quotes and ultimately chose American Waterworks based on a recommendation from a family friend. Their estimate was in line with others we received who also offered transferrable lifetime warranties. I wish I'd gone with another company. First hiccup was that they didn't bring anywhere near enough pipe to move the discharge line to the location we had discussed. A phone call to the sales rep resolved that the day the work was being done. Second hiccup we discovered was that they had cut stair supports from our basement floor, left them dangling from the stairs, and put in an access point for the system under the stairs so we couldn't rebuild the supports ourselves. Kenny came out and did rebuild the cut part of the supports and moved the access point. Third hiccup was that they had left our old discharge pipe connected through the house, even though they'd cracked it, so water was leaking immediately outside the house. Kenny also fixed this. Fourth hiccup... they're coming for the annual maintenance check next month and we've just turned on our sprinklers, only to discover that they severed our irrigation line. Based on the fact that they buried the discharge line right on top of it, there's no way they didn't know they'd cut it. We cannot fix this ourselves as we can't access the entirety of the damage with their discharge line being where it is. No one works on the weekends to report the issue so I left two voicemails on Saturday. The first when I suspected they'd damaged the line and the second after I dug to investigate. I'll update my review when they've fixed the damage they caused. We're hoping for a timely repair as the city is digging up our boulevard this week and we can't locate the final sprinkler head due to the lack of water pressure in our sprinkler line. Location: 55044

we have used John's services numerous times. easy to book (assistant Katie's is great at getting…read moreback and scheduling), shows up on time, does in person review as well as sends a timely and complete review in a pdf (plus a summary with major points for the realtor) with pics and suggested fixes. highly recommend.

Had a great experience with John on our recent home inspection - he is super detail oriented and I…read morefeel great that no stone was left unturned. Came out on a holiday weekend, super nice and friendly, and I would recommend working with him!

SOLD! That was the…read moremost important word that we wanted to see during our time spent with the Odd Couple Team. My only regret? Not partnering with them sooner. These guys deliver and go above and beyond the typical level of customer service. We ended up feeling like family. Such a great feeling to know we were with people that would get the job done. At times our selling journey felt like a long, epic, arduous journey, but hiccups happen and the ones that did were beyond everyone's control. We wouldn't change a thing. We have to thank my parents for referring Jason to us. What an excellent referral it was. Jason Koenig and his entire team were amazing from start to finish. Pros: -Marketing and communication. Amy M- what a bright, cheerful, encouraging communicator. -Picturesque photos- Nina- fabulous photos that say, " I want to live here". We received many compliments on the photos. -Transaction and Closing- Molly and Marjorie- excellent and helpful communications, helpful info. -Real Estate Agent- Jason Koenig- reliable, caring, excellent communications, friendly, charming, fun, professional and an overall great guy! -ShowTime App- to confirm or deny showings -E- Signatures- convenient and reliable for signing documents Closing Title Company- Brittany- what a sweet, thorough and lovely person. - Real Estate Agent (Buying) - Ryan. Always there ready to show us what we might be interested. -Clean, tasteful branding. Cons: Can't think of any... These guys do so much for their clients and make everyone feel like more than a client. I would and have recommended them to family and friends who want to list, buy or receive guidance. Okay, I'll wrap it up- this isn't the Oscars..... Oh, but wait.... Fabulous client events and parties thrown by Jason and Shane Client Appreciation Halloween Events Santa Events and so much more..... These guys are truly the real deal. Smart, perceptive, class acts. We have nothing but praise and thanks to this entire team. Thank you so much to the entire team! You guys and gals are the best in St. Paul and that's why you made the list..

Austen and The Odd Couple Team did a great job helping my wife and I buy a home in the Twin Cities…read morearea. We decided to relocate from out of state and could not have asked for a better realtor. Austen was very knowledgeable of the area and helped us navigate a very competitive real estate market with ease. We got everything we wanted in a house and more and would recommend Austen to anyone in the area.