Utterly horrible I…read morewas having hardware issues I traced to my SSD. I even brought the problem SSD in myself so they could test it If your website says diagnostics are free, then customers shouldn't be charged just to confirm what they already told you. And if the motherboard really is the issue, Ascend should foot the bill for a replacement, not push the cost onto the customer after failing to handle the initial diagnosis properly. I came in expecting honesty and fair service, not upsells and surprise charges. Customers deserve transparency -- not to be told "free" diagnostics, then handed a bill and blamed hardware.

Not only did they over charged me what they quoted by almost $30 but they also added a computer…read moreprogram to my laptop without my permission or knowledge.

These guys were so helpful when I needed a battery changed on my iPhone. They went above and beyond…read morewhat was expected of them and doing it with a smile. Great customer service. I highly recommend.

Wow! These folks fixed my iPhone 6 in record time. This was a company owned phone, and I work 600…read moremiles to the East. I sent it out on Wednesday pm, and had it back, fully operational by 11 am Friday morning. 100 percent satisfied!

Highly recommended. They are patient, helpful, knowledgeable, and can take me from start to…read morefinish. I've bought my last two new desktop computers from them. I'm a retiree without a lot of tech skills, but they always get me where I need to be.

Honest and up front about their costs. I took a laptop in for them to take a look at repairs…read moreneeded. They were professional and friendly and answered all my questions. I won't hesitate to go back again for future repairs needed.