Buyer Beware ! I went in Friday because my phone was not charging and I was offered an I Phone 14…read morebecause Angelo said the I phone 15 was no good. Angelo also said I needed to get the 4 phone plan even though it's just my husband and I. I paid $197.00 when I left Friday. I called Verizon 1-800 number and was told my July bill would be $237.00 a month. I went back Saturday morning to get a refund and I'm only get back. $103.00. Honest Crooks !. I will let everyone I know to not do business with this store. I wasted my time and energy and I am still extremely upset.!

Wanted to upgrade my phone to the new iPhone 14. The employees were busy but definitely saw me walk…read morein-the place isn't big at all. They ignored me and I stood there awkwardly so I left. I understand that they are occupied but they couldn't just say 'Hi, can you wait' or 'we're busy can you come back'? Such a snooty and gross vibe here. Save your time and go to the Verizon on Woodward, they're so much more professional...at least they'll say hi to a loyal customer.

Mario was beyond helpful for me today as I was in a phone predicament. My phone was ancient and…read moreneeded an upgrade and in this climate who tf can afford a new phone amirite? Mario was able to help me with a deal and was even able to look at my bill and help me out with a few things there as well. Will be back asap to get all the fixings for my new phone I was able to get today. 10/10

Will literally just try to get you out of the store. Cannot help at all. The only reason we go to…read morethis store is because we made our initial purchases from this store. Even when you ask for something simple they will tell you to come back when a manager is there. Ironically this manager is never there.

If you want customer service do not go here. Manager Steve jarbo just wants to upsale you and act…read morelike he knows what he is talking about. He is passive aggressive and does not know customer service. Figures why he is a manager after all probably got there by being able to trick other customers so he makes his sale, but I've been a lifelong ATT member to know how it goes. First off he kept questioning If i am an ATT customer, I told him twice this is why I am here, like why else would I be in the store. Then he tried to tell me to get a BOGO sale to get a free iphone if I add another line. I told him I do not have another person to add, who am I going to add my 3 year niece. Just his attitude does not work out in this environment. Not worth my time, rather go to another ATT score that values customers and actually do not act like they are the CEO

I've been using this place for the last few years. Very knowledgeable staff about all their…read moreproducts. They always have nice accessories to compliment your phone and are always ready to answer your questions. The manager/owner Steve, will go out of his way to explain all the plan options and provides excellent recommendations and advise. One time I had a screen protector that broke, and they replaced it for free. They go out of their way to keep their customers happy and genuinely care! Thank you!

These guys were so nice and helpful when my touch screen suddenly stopped working. They even…read morereminded me that I had insurance I forgot about!

Darian fixed my phone in 5 minutes without charge. Great tech he was so pleasant and fixed it…read morewhile I waited.

Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!