Terrible experience with service employe! Ive spent a lot of money in that store to be treated so…read morenegatively. I will never patronize that store again! I will be calling the BBB leaving my complaint.

The folks at Luhrs Greentown are friendly and helpful! Lisa and Bob are especially helpful!read more

Great spot. Very informative team. They have a good selection at very fair prices. Will def be…read moreback

Very helpful and knowledgeable on the items they sell especially for pain management. I needed a 4…read morelevel spinal laminectomy fusion and was in serious pain waiting for surgery. Actually the narcotics given by the hospital caused me to be re-hospitalized. I got intestinal paralysis after the surgery from surgery the narcotics I was on. This would not had happened if pain gummies from Cloud Hempistry were used as an alternative. I couldn't eat for 10 days or even have ice chips in the hospital. Not fun throwing up green bile. So when I say they know what they're talking about I'm confident in their knowledge and highly recommend.

Excellent customer service a pretty decent variety to choice from…read more I've been to plenty of legal bud shops in pa but most shops the product is just not good from what I've experienced so when I was going to try cloud I was a little hesitant but quickly changed my mind after I had tried the product.

Great to deal with Melissa and Rick! Good option of…read moreproducts, easy install and no cords and straight blinds- yay!!! Very very happy - thank you!! Recommend highly!

I hate having to do this. I really do, but I can't ignore the way the owner has been treating me…read morefor the past six months. Back in August 2023, I visited One Stop in their old location in that Port Jervis Plaza. I went to it, looking to buy a keyboard and I spoke to the owner. He showed off a mechanical keyboard from Logitech that he sold to me for $40. I went back home, plugged it in, and everything was great. Up until I reached the "7" key. It was hard as a rock and wouldn't budge. I tried to dislodge it, but it ended up breaking. The next day, I showed up and explained what happened. Since I literally bought the keyboard from him yesterday, he took it in to get fixed, told me it would take some time because he has to get in contact with Logitech. A month passes, and I don't mind. I'm patient. Two months pass and I'm slightly concerned. Three months pass and now Im starting to get a little annoyed. So I show up, tells me that he apologizes that Logitech hasn't yet contacted him back. I can forgive that. Four months pass, and now I start to have issues. I visit the shop, and suddenly there is never a time where I can speak to him. I show up in the mornings, I'm told by one of the associate workers that he's not there. So I show up in the afternoon, still not there. A few days later, I visit again around the afternoon, and he's still not there. I'm told he'll be here the following morning. I show up the following morning, he's not in. I can't wait around all day and night cause I have a job and life too. I left my phone number behind, multiple times. He never gives me a call. I call his number, he doesn't pick up. At this point, over six months have passed. We are in April of 2024. Only four months until an entire year passes where I paid for a keyboard and do not have it. The only reasons I am not giving this review a 1 star is because he did fix up my mother's laptop and I am grateful for that, and I do have hope that he will make things right one day. But this is ridiculous at this point and I am greatly disappointed.

Donald has a great personality, and seems like a really great guy... UNTIL HE HAS TO GIVE YOU A…read moreREFUND. I bought a 2015 Macbook Pro from him, when he told me he would order one in great condition from his trusted distributor. I paid Donald $600.00. The computer turned out to be a 2014. I returned it to Donald, and he said he would give me a refund, after he returned it to the distributor. For 9 months he has given me every story in the book. He would not return calls when he knew it was me. He's almost never at the store. When I would catch him at the store, he would tell me that he would take care of it, and to call him next week. I have always been a gentleman with him, and told him a number of times that if he is having money problems, that I can work with him. I said that I would take a used imac to settle it. He strung me along for months telling me he was waiting for a part for the invisible imac. This has been going on since April 2024.

Love this store! Clean always stocked good prices friendly people. Love to use my points too!read more

So I went in New Year's Eve to see if they had edible glitter, I know it is not a common item so I…read moreasked an associate that was running self checkout. I didn't get his name but he was wearing glasses, had a faux hawk and im pretty sure is a manager. When I asked him if they had edible glitter he laughed at me and said no. I found this to be rude and disrespectful. I walked away I was so mad. However, I then asked someone who was stocking shelves. She was so great to deal with her name was Kayla. She pointed out and helped me look in places it may have been and even checked in the backstock for me. She made my experience better. However, if the guy i first talked to was a manager, I would definitely recommend for him to go through extensive training or be fired because due to that interaction alone, I will not be back. Kayla should definitely be promoted because she is phenomenal!

Great service. Amazing focus on customers. Found everything I needed. way better than Home Depotread more

Stihl Doesn't Stand behind Their Products Anymore…read more In March of this year I went to use my Stihl MSA220C battery operated chain saw and it would not start. I had paid a total of $849.92 for the saw, 2 batteries and the battery charger. Not exactly chump change. I took it to the place I purchased it, Luhrs Hardware in Hawley, PA, to be checked out and repaired if necessary. On March 20 Luhrs advised that the saw was not worth repairing, because the motor brushes had seized up. Just throw it out and buy a new one. I subsequently emailed Stihl about the product failure, which appears to be a manufacturing defect. The saw, purchased November 5, 2020, has been used only sparingly, and not commercially. Motor brushes shouldn't seize up. I offered to ship the defective product to Stihl (at my expense), and since the warranty had expired, I offered to pay "a reasonable fee" to have it repaired. This is what I sent to Stihl: "Purchased Stihl MSA 220C on 11/5/2020. Use saw only sparingly (home use, not commercial) This season tried to use saw and it would not start. Had it inspected at a Stihl dealer and was advised that the motor brushes seized and the saw was toast, said it wasn't worth repairing & to throw it away. Before I do that, I am inquiring whether Stihl will stand behind this product and make a repair for a reasonable charge if I ship it to you at my expense. I have long had Stihl gas powered chain saws, blowers and weed whackers, all still alive & working fine, this is my first Stihl battery product and I am really disappointed in this. Kindly adise," Stihl's rather curt response today (May 9) was they would not repair it, even for a fee. Thomas, Sorry to hear about this experience. It looks like the saw has surpassed the warranty period. In this situation we will not be able to provide assistance with a repair. Sincerely, Tim Bowser Technical Service Representative. --------------------------------------------------------- STIHL INCORPORATED 536 Viking Drive Virginia Beach, VA 23452-7391 Internet: www.stihlusa.com This is outrageous, since the product failed due to no fault of my own, and Stihl will not evenr fix it for a reasonable fee. I have been a loyal Stihl customer for more than a decade, and have a Stihl gas chainsaw, blower, weed whacker. Therefore, I will switch to Milwaukee-brand tools from now on, since Stihl does not stand behind their products. And it is my duty to let you know about their arrogant disregard for their customers, even when their product is defective.

Very reasonable prices. Great selection. The owner will usually have a couple of options - low,…read moremedium or higher price range. I've bought batteries for my mower, bobcat, car and cycle there. He always had them in stock.

Call the warrantee phone number on the website receptionist was pleasant and directed me to a…read morewarrantee specialist . he could definitely use some more training in Customer Service . He was definitely having a bad day. He really did not answer my questions.