I'm technically challenged & momma has dementia, so we were totally lost as to why she wasn't able…read moreto receive texts on her iPhone. So off we went to Verizon near Home Depot. We were immediately greeted by Jay. He figured out what we had done in 30 seconds, and poof it was fixed! But, he wasn't done with us just yet. He looked at our plan and realized that we were paying for a plan with an international calling feature we certainly didn't need. He changed it and saved us 10$! Next he looked at the subscriptions on moms phone and found SIX that were redundant and deleted them, saving us nearly 100$ per month!!! If you ask us we think Jay is a Verizon Superhero!! So quick, yet thorough and most importantly he speaks "tech for old dummies!" 10 out of 10!! Absolutely recommend!!

Jay helped me yesterday and it was one of the best customer experiences I've had in a long time…read more Very empathetic, helpful and just overall pleasant to work with.

In town visiting my mom and she dropped her iPhone so after the guys at Sprint recommended…read moreCellairis, we drove to the mall to check it out. The kiosk is rather big with counter space on all four sides so it didn't feel crowded. The gentleman who worked there was very friendly, helpful, patient, and did quality work when it came to replacing the screen. We left the phone at the kiosk and walked around the mall. Within 20 minutes the phone was ready. I also bought a phone case for her and we both got screen protectors on our phones and the total was less than 200$. That's a good deal in my opinion. There were plenty of cases to choose from if that is what you fancy. In and out with what you need when you can't live without your phone.

Ok, so my daughter took her phone in for a cracked screen... and ended up with a broken home…read morebutton. We took it to Central Valley iPhone repair and the guy said that the home button ribbon was torn so, now I have to spend ALOT more money to get a cracked screen fixed. Do yourself a favor and don't go here.

I am writing this review to praise the service I received from Salvator, the Atascadero AT&T store…read moremanager. I was having trouble pairing my new Apple Watch with my phone and Salvator spent 1.5 hrs with me while also on the phone with tech support to solve my problem. Salvator was extremely professional, knowledgable, calm, and committed to helping me. It bears noting that while assisting me with what was a complex problem, he was training a new employee and was the epitome of someone exhibiting multi-tasking skills. I would highly recommend the Atascadero AT&T store for your AT&T needs whether it be to make a new purchase or seek a solution to an existing problem.

Salvatore helped me in store and was very nice and helped me navigate unlocking my credit that I…read morehad froze while traveling. We made a date for installation at my home for services. on installation day, the installation team sent an email with a status option so I could check when ATT would be at my home. original time was 8 to 12. I checked status and was told ATT would be at my home in the 8:00 hour. I was happy and waited. no arrival. I checked status again at 10:30. They claimed they would be to my home by 12:00. they did not make it. I waited until after 12:00 and cancelled whole order. ATT profit for 2024 was $73.115 Billion. treat your customers better ATT.

I've been in here several times now for various phone issues. He's always quick and efficient and…read morethe phone looks and works as it should after. Once, my phone had slipped off the trunk of my car (don't ask) and fallen in the middle of the Brisco and El Camino Real intersection. By the time I found it, it had been run over several times. But I had babied it with an Under Armor Case, so most of the phone's features worked fine. The camera, screen and a couple of other minor things were needed. This guy worked his magic and had the phone back in my shriveled old hand by the end of the day.

Got a great price because they were having a promotion! I…read moregot my 8 plus screen fixed for $60 and even gave me 1 year warranty. Was completely not working and now works great! - thanks

I just had a terrible experience here. Ms. Jasmine Taylor was incredibly rude to myself and the…read moreemployee she was training. I felt so bad for the trainee. Her way of questioning me was extremely rude as if I was causing her some type of inconvenience when I am the customer. Once I told her that I didn't like the energy and the way she was talking me she got extremely defensive and told me that she didn't even know me so she wasn't giving me any type of energy. I told the trainee I was going elsewhere and she apologized whereas the Ms. Taylor did not care. As I was we walking out the door, she yelled at me to enjoy my day and stopped herself from saying a curse word. I felt extremely disrespected, uncomfortable and upset. I will not be back to this store as long as this employee is here at this store. Management please train her properly on her customer service and attitude.

Definitely recommend the store for all your cell phone repair needs. Whether it was for a battery…read morereplacement, new phone case or just letting me know that my phone was fine it was just some debris in the charging port. These are the guys to go to.

I've always had pretty good experiences with them but the last time I went in they replaced my…read morebattery, since the life was at 70%. They put a non apple part, which for the price could be expected, but that new battery ended up killing my iphone making me lose all my pictures from the past SEVEN years because it shut down before I could back everything up!!! I took it to apple and they told me the battery created issues with the hardware so the phone isn't usable anymore at all. This place is good with all other issues but if you need a new battery don't cheap out pls go to the actual store‍

I came in to upgrade two new phones on my account, Monica was very helpful in helping me pick out…read morephones and was very knowledgeable on what phones were good to get. I didn't feel like she was just trying to sell me a phone she actually took the time to tell me which ones were better then the other ones. The prices are very reasonable here, there's a $25 restock fee if you don't like the phone within 6 days of purchasing it you can exchange it. The computer system seemed to be a little slow both times I was in there so it took longer then I expected to be in there. I'll definitely be returning because of the great customer service from Monica and the reasonable phone prices!

Can NEVER go wrong with this incredible store!! I've loved cricket ever my bf had one been with…read morethis company for 2 years now NOT a 100% am leaving this company this my company home. Great signal service everywhere I go including far out traveling especially to the mountains going up Yosemite area!! I can name a few but this service is a 100% signal anywhere