I use this post office regularly. Tonight I walked there (in the wind and rain) with a large,…read moreawkwardly shaped heavy parcel & some smaller ones. It was close to closing time but I saw on Google they closed at 5.30, so I decided to rush down. Got there at 5.23 and the shop was closed. There was a lady inside so I knocked on the door, hoping I could leave the parcels there overnight & come back in the morning to pay if necessary. The lady opened the door but was very bad tempered. I said I was really sorry but I thought they were open until 5.30 and it would be hard to get this parcel home again. I explained I had smaller ones too. She took me to the counter, then said my big parcel wasn't wrapped properly and wouldn't be taken(I had used a bin bag because of it's size, but it was taped up firmly and labelled properly with extra padding). I said ok I would buy 2 large jiffy bags and wrap it in those. She said no I should use tape to cover it completely. So I start taping it up. Then she says "it's 5.32 now" and just stares at me. I said "Do you want me to just go? Shall I pay for the tape and leave?". She says "yes ,I'm going to miss my bus now" so I left £2.50 on the counter and she escorts me out of the shop. So I'm left with all of my parcels and £2.50 worse off. I'm also left wondering how she could be late for her bus when she wasn't meant to close until 5.30 - unless of course, she shut the shop early to go home early. That was definitely the impression I got. The whole thing was just totally unnecessary and rude. Some manners and listening skills would have been appreciated. I won't use this post office again now.

I had to add a review for Micklegate Post Office as the staff are so friendly, it's pleasure to go…read morein. Sadly my local village post office succumbed to the recent closures, I believe this was earmarked to close too - I could be wrong here - but was one of only a handful saved due to pressure from residents. The staff no matter how busy, are always pleasant and helpful and never, ever huff when you ask for proof of posting! I make a diversion to post anything from here.