Marc, his wife Debbie and their staff are pleasant and efficient…read more This is the best insurance agency I've dealt with ever.

Diane is great. knows her business. Responds promptly and makes all necessary changes to all my…read morepolicies.

We couldn't be happier with the service we get from this State Farm. Diane is so knowledgeable and…read morehelpful. She is always available and ready to help and walks me through everything. it's a great family office and they care about getting to know their customers and making sure they are taken care of. Huge thank you to Diane! highly recommen!

Andrew Flanagan is extremely dedicated to his practice and his clients. He wants to make sure he…read morecan find you the best deal on your car and home insurance. You can tell he is very knowledgeable on insurance and every type of scenario you present him with. He helped me out tremendously when I opened my driver-side door and made contact with another vehicle. Andy is Northwest side guy himself and takes pride in helping all the great people he grew up with in Chicago. Find out when your policy is up because I definitely recommend you call Andy when it is.

His price was best. He asked me about a renters policy and showed me how adding renters insurance…read morewould give me a discount and help me protect my stuff. A few months later, I called in to make a payment. Andrew ask me if I had life insurance. I didn't. So, Andrew set-up a time for me to come in and talk about my options. Now I have life insurance protection and 2 more discount. One for the life policy and one for auto-paying my premiums through my checking account every month which saves me time too. Thanks Andrew!

Daniel Zebert has a great team, always willing to go above and beyond for their customers. I…read moreusually speak with Sharon she is amazing! Been a customer for years, both my parents were too, and my family highly recommend Dan Zebert Park Ridge IL State Farm . Karen K.

The team here at Dan Zebert is second to none. Timely responses and down to earth practical…read moreguidance you couldn't ask for much more. Highly recommend

It started off ok, with good and attentive customer service. Things started to shift for the worse…read moreafter my initial contact when every time I called, I spoke to someone different, never the same person. And I never heard from Thomas Cannon -- does he even exist? After I canceled my coverage due to a move, I never heard from them regarding my refund. Shady.

Would highly recommend checking them out if you're looking for an agency that'll work with you and…read moreget you the best rates on any insurance! Answered all my questions thoroughly and opened my eyes to other things I didn't think about before

We recently got our annual insurance renewal notice. We have homeowners, auto and umbrella…read moreinsurance. The notice showed a really substantial increase over last year. We called Michael Plageman, our agent, to discuss the increase. Michael and his staff including Scott are extremely helpful, professional and eager to help! After Michael reviewed our account, it turned out that not only did we NOT have an increase in our premiums BUT that we had significant REDUCTION of hundreds of dollars! Michael Plageman has been our agent for several years and we have always been very satisfied with the excellent service that we receive. Obviously this experience was spectacular and we wanted to share our appreciation of the Plageman Agency- American Family Insurance. Ward W. & Ed E.

Michael is an amazing agent and consummate professional. After hearing what he could do for both…read moremy auto and home insurance, I cancelled previous insurance accounts and switched to Amercian Family. I not only saved a good deal of money, the coverage is much better and geared to my specific needs. I only wish I had switched earlier. Highly recommended!

These are my insurance peeps and I like them just fine. Always go with an agent because they get…read moreyou way better insurance at way better rates... especially if you combine home & auto, etc.

Have had business and personal coverage with this company for over 30 years. They USED TO BE a very…read moregood agent, but since being acquired they are uncaring, rude and unhelpful. I am having to file an auto claim for the first time in 30 years. It is a "no fault" claim and my car was totaled. They could not have been more useless and RUDE. I am highly dissatisfied and disappointed.

AVOID AAA INSURANCE. MY EXPERIENCE WITH AAA AUTO INSURANCE…read moreAFTER 20+ YEARS OF BEING INSURED BY THEM. I had never made a claim with AAA yet recently after leaving my car lights on the car would not start. Since I Pay AAA Insurance for Road Side Assistance, I contacted them. Road Side assistance did show up with a van full of batteries to sell. I explained that my car only needed a jump start. The tech proceeded to tell me all the reasons why I should replace my battery. After much to do he brought out his battery booster kit for jump starting cars. It did not start the car and he said it was because my battery had been drained of too much power. Because I was not going to purchase a new battery, HE LEFT. Yes AAA rode side service left me stranded. I called a friend and without a problem we jump started my car. Four months later that same battery continues to start my car every day. Afterwards trying to deal with AAA regarding this situation was always the same "I'm sorry this should not of happened. Please call back and ask for xxxx department for assistance." After hours on the phone with AAA I was told that the tech followed company procedures. AAA was ok that I was left stranded since I didn't want to buy a unnecessary new battery from them. Imagine how AAA would handle a claim if my home had a fire or my car was in an accident. I don't need to find out, I already know how AAA handles claims. There are plenty of other companies that sell reputable insurance.

I stopped in this location in a state of distress after leaving work. As a AAA card holder, I…read moreexpected to at least find respectful/professional individuals to assist me. Instead I found just the opposite. The lady at the front desk, more likely the receptionist, was dismissive and rude. I held a fifty dollar bill in my hand, asking that she allow me to fax 3 sheets of paper to a government office. No assistance, no eye contact, no respect. Just No. Luckily, the Title Max office on the corner offered to do it for me realizing that it was an urgent matter. They didn't charge me a dime. I politely left the $50 on the desk of the gentleman that assisted me and told him to "Please have lunch on me tomorrow". If AAA is all about helping card holders in a time of distress, why not extend a simple courtesy to your cardholders. Especially if it's not a tedious task. No sense of humanity! I was obviously willing to pay, I was dress professionally, I asked nicely... makes me wonder...