They say not to send an angry letter the day you write it, but instead to place it in a drawer overnight. I've sat on this angry letter for about 5 months, but all of that time has done nothing to soften my opinion of this place.
The food here was middling. I got a savory crepe with a lot of cheese and herbs in it, smothered in balsamic vinaigrette. It wasn't as flavorful as I imagined it should be, and by itself I would probably award 3 stars to the food. My wife had one of the sweeter, fruitier crepes, and her assessment was about the same.
What really drags this place down is the people running it. At the end of the meal, I decided to pay for the bill using the rest of the pesos I had in my pocket, which covered the price of the food and left a small tip. I would have normally left a larger tip, but it's what I had for pesos and they wouldn't accept credit cards. As we were getting up to leave, the server counted the money and stopped me, pointing out this little laminated card that had been included with the bill labeled "Tipping Etiquette in the United States" and looking at me expectantly. This is where the whole situation suddenly because extremely awkward. I had to ask if there was a problem, if the money I had put down was somehow not enough to cover the bill. The server said no, it would cover the bill, and put on this act of disappointment. I then had to explain to him, "Look. I understand tipping etiquette even though we're NOT in the United States. This is the money I have with me. What is the problem here?" When he didn't have a good answer, we just started walking away, at which point the server tried to hand the small tip I had left back to me. I ignored him and we kept walking away.
This last bit of the experience made me sorry we went there to eat, and it compelled me to let everyone know that these people evidently feel that they are ENTITLED to a 15% gratuity, regardless of the circumstances or the degree to which they did or did not provide excellent service. If you don't capitulate to this sense of entitlement, be prepared for a show of immaturity that will embarrass you in public every bit as much as the temper tantrum of a 2-year-old. read more