Wonderful stay here for a conference! The staff were amazing and the room was incredibly clean and…read morenice.

Smells great upon entry. Friendly service. Rooms are small but efficient. Have nespresso verturo…read moremachine. The pool is small but people seem to enjoy it. The gym was decent enough for the hotel. A very walkable location for many things. Directly across the street from the university.

Luxury? Think Again--A Miserable Nightmare Beneath a Drunken Circus…read more If you cherish sleep, peace, or basic human dignity, steer clear of this disaster masquerading as a hotel. Our supposedly "luxury suite" was directly beneath a bar packed with loud, obnoxious drunks whose shouting, stomping, and relentless noise shattered any illusion of a relaxing weekend. My wife's birthday getaway was effectively ruined by the hotel's careless disregard for guest comfort. When we pleaded with management for help, their tone-deaf solution was an insultingly miserable basement dungeon--windowless, cramped, and reminiscent of a cheap horror film set. Their customer service was indifferent at best, bordering on hostile at worst. The blatant false advertising, nonexistent hospitality, and shameless refusal to address legitimate grievances left us stunned and disgusted. I wouldn't stay here again if it were the last hotel on Earth. Save your sanity--and your money--and stay literally anywhere else.

Never stayed here but I'm sure it's beautiful. Love the rooftop bar. Beautiful, with a view of…read moreSamford. Cocktails at sunset on the roof are the best. Drinks are good, expensive for Auburn but really normal cocktail prices.

I honestly don't even know where to start because staying here felt like walking into my own dream…read moreof what hospitality should be. From the moment we arrived, the service was on another level. At check-in we were offered a drink, and instead of just handing us a key and pointing to the elevator, someone personally walked us to our room and showed us around the property. I have never experienced that before at a hotel, and it immediately set the tone for the entire stay. The hotel itself is absolutely immaculate. Everything feels polished, calm, and thoughtfully designed. You can tell that every detail was intentional, from the atmosphere of the lobby to the way the staff interacts with guests. One thing that really stood out were the luxury touches throughout the room. The amenities included Bulgari soaps, body wash, and even perfume, which made the whole experience feel elevated the moment you walked into the bathroom. The marble soaking tub and spacious shower made the space feel more like a private spa than a typical hotel bathroom. Even outside the room, the design details continue. Right by our door there was literally a small moss garden built into the hallway area, which was such a unique and calming touch. At that point I was joking they might as well add a mini waterfall by everyone's door because the atmosphere was already that peaceful. They also offer thoughtful touches during the day like dessert hour, which made the stay feel even more special. It wasn't just a place to sleep -- it felt like a full experience. As someone who works in hospitality and kitchens, I naturally notice service and details more than most people. I have to say this hotel truly impressed me. This is honestly the level of hotel I would want to run or build one day. What I loved most is that everything felt warm and welcoming, not stiff or overly formal. The staff genuinely made you feel taken care of. If you're visiting Auburn and want a stay that feels luxurious, thoughtful, and memorable, The Laurel Hotel & Spa absolutely delivers.

The Laurel is THE luxury experience in Auburn. I have stayed at all the other hotels downtown and…read morethis is the best. Everything is different in a great way than so many hotels. Having been to Thrive Coffee and even in the lower floors for Auburn events I was not exactly sure how to get into it. However, there is a separate valet entrance. We were greeted immediately by a host who showed us around and brought us to the 6th floor to The Library where we were given lemonade with an option to spike it. This was not a wait in line for someone to help you. This was a concierge service the whole time. Our host brought us to the room and showed us around, who doesn't love an iPad to control your thermostat, your blackout shades, tv, and music. The room is deathly quiet. You can actually hear yourself think. The marble bathroom with the tv in the mirror, the separate water closet, shower, and bathtub with Bvlgari amenities is stunning. The bed is uber comfortable with high thread count sheets. The bar cart with items for mixed drinks is something I have never seen in the thousands of room nights ai have stayed all over the world. All and all this is a treasure. I hope I am able to stay here many more times. If you have an Amex Platinum card they have outstanding amenities that were available at this point...including free valet parking, free breakfast, and $100 voucher for restaurant or spa.

Rarely are there hotels that impress as much as The Graduate. This property is last year's addition…read moreto the town of Auburn and is located next to a place steeped in legends: right across from the Skybar. The design of the hotel is something that is hard to compare to anything else. Full auburn theme, colors and details like stitching throughout the rooms. It appears like an extreme concept on the surface, yet, it's executed beautifully. This is not your run of the mill Westin or Hilton, it's a property with a lot of character and building something like this could not have been cheap. It feels bespoke and hits well above its price point. The rooftop bar is a venue on its own, providing incredible views of Auburn and a very reasonably priced wine selection. The food there is mediocre, but it's a great spot for drinks. Downstairs is a coffee shop, Bo Jackson's Beans, which maintains the design aesthetic and completes the lobby in a great way. The team is quick to respond and is very efficient to all guests needs. All around, this is a gorgeous boutique hotel that isn't just unique, but deeply rooted in Auburn culture.

Love the location & room. The valet is hard with only room for about 5 cars at a time. The front…read moredesk staff are young & act disinterested. Fri night & not a game weekend. The woman just gives me the keys & doesn't offer any info...no valet info, no food or other info. Had to ask questions. Sad for this level of hotel. The room is nice. Just know you can hear the Sky Bar across the street late at night. We were tired so it didn't bother us. Early AM it's the delivery trucks. The food is not great upstairs. Nice coffee bar. Added another night & front desk ok on phone. Prices are high but staying by 85 is not recommended in my opinion. Nice to walk downtown. One young woman at the front desk walks away when people come up. Not great & sets a tone for the hotel. Recommend staff training & mgmt be present as mostly young staff running the place. Great potential if more customer focus people.

Clean, quiet, nice location with lots of things near by. I recommend. Felt safe with my family.read more

I found the hotel to clean and well maintained, but the real prize was the people who work there…read more At the front desk I dealt with Andi and Kelley who were friendly, helpful, and seemed to be all around nice folks. Housekeeping staff were friendly and returned my greetings when I would encounter them, making me feel even more welcome. And the best of the best was Ruby who works hard and diligently to keep the breakfast area well stocked and spotless. I had a wonderful stay.

We ended up staying here the weekend of Rodeo, a soccer tournament, and there was a wedding party…read morestaying in the hotel. All that said, we had a nice, quiet stay. I like that you can use the Hilton app to choose your room, so with all those factors, we chose one of the fourth (top) floor. The room was clean, and it was better updated than a lot of hotels we've visited lately. I did like that the in-room coffee offered was a pod system so we didn't have to make an entire pot. The hotel does offer breakfast for an additional fee ($7.95) if you aren't a certain level of Hilton Rewards member. It wasn't something we needed, so I really didn't pay attention to it, though I did see a nice table of coffee and beverages in the lobby as part of it. There is a Waffle House pretty much within walking distance, so there is something nearby if you prefer. There are also several restaurants nearby, and it's easy to get on/off the interstate nearby.

If I could, I'd choose zero stars for this hotel…read more Walking in, the receptionist was clearly on a personal call in the office. He wanted to be sure whomever he was speaking with, knew that he'd call them back just as soon as he could get rid of me. He was short and acted bothered during our brief encounter. I wouldn't dare hold him any longer. Elevator- nasty and old smelling with disgusting carpet. The room was so dingy and smelled just the way it looked! I wiped the hard surfaces down and my wipes were dirty afterwards. I can only imagine what's in the carpet and drapes. They didn't even bother vacuuming the room as evidenced by the candy and wrappers that remained underneath. The carpet was also stained very badly. I literally booked this hotel because I needed a few hours of sleep when my kids and I got stuck in deadlocked traffic. I paid $150+ for the worst room I've ever stayed in. I didn't sleep a wink because I was so uncomfortable because of the subpar conditions of the room. **See pics of underneath the beds.

From the check in process to my overall stay, the staff was professional and friendly. The room was…read moreclean and I appreciated the size of the room. The gym was one of the nicer gyms I have experienced at a hotel that is not classified as a luxury type place, and I love that they accommodate dogs. The breakfast was a limited in terms of options, but the breakfast area as clean and the staff was great. I will definitely stay here again when I am in the area.

Hotel is very clean, room is spacious. Breakfast is good, but be aware, there are days where there…read moreisn't anything for ppl with a gluten intolerance. I highly recommend staying here over anywhere in Opelika. It's one of the best experiences nationwide. I will choose this hotel when I come back to town. BTW- rooms have a full size fridge!

I had a great night sleep, the beds were comfortable and clean and the breakfast was really great…read more Monique did really good at her job doing the breakfast.

Great experience. From beginning to end. Great weekly rate and it's going thru an extensive (&…read morenecessary) update. I could go into personal detail about my experience / but all I can say is the staff is above & beyond in kindness, approachability & general helpfulness. My sons in Auburn now so I will be back & it's great to know I don't have to worry about where I will be staying.

hotel is great! everything is wonderful, except for this one front desk lady. she was on her phone…read morewatching mr beast, she LEFT the front desk, and she said they were out of body towels! she was also very rude! otherwise it's a great hotel! -macy sherman update: she is now yelling at her co worker that she HATES her job! someone fire her!

Check-in was easy and Miguel took great care of me. Rooms are comfortable and nicely appointed…read more Wi-Fi access was good, bed comfortable, and noise tolerable for sleep. Main negative was weak water pressure and the HW wasn't very hot...plus the shower head (reported to front desk) barely worked and needed to be replaced.