Huge thanks to Kim Ward for being so amazing and helping me beyond my expectations !!read more

Lisa Davis has been amazing! She explains everything, finds the best solutions for you. Even after…read morewe moved states and bought a car and sold a car she really helped it go smoothly.

I've been a long-time State Farm customer and had great experiences with other agents in the…read morepast--especially the downtown Middletown office. Unfortunately, my experience with this agency has been frustrating and disappointing from start to finish. I called to cancel my auto policy and was told by Steve that I needed to send over the Declaration Page from my new insurer before they could cancel. I did as requested. I followed up with Michael to confirm it was received, but never got a clear answer. After waiting four hours, I called State Farm directly, and they canceled my policy immediately--no declaration page required. On top of that, when I first received my quote from this office, it included information for a completely unrelated household member I never gave them. That's a serious mistake, and luckily I caught it before proceeding. I went with this agency because of the positive reviews, but after interacting with three different reps, I can confidently say I won't be coming back. I'll also be sharing my feedback directly with State Farm corporate. Just a heads-up to others--be prepared for unnecessary runaround and inconsistent service.

Mark is so available for us when ever we need him, even when I drop in to the office unexpectedly…read morehe finds the time to answer my questions. This is exactly what we were looking for in an agent. We are so thankful to have him with us.

I called this agency to get some prices and perhaps buy some car insurance…read more After waiting about 3 hour for a call back, I spoke to Mr. Unglaub's associate,unfortunately, I did not get her name. Without going into the whole story, she was rude and condiscening with no customer service skills at all. needless to say, I bought my insurance from a different Farmers agent.

Feehan has been handling our insurance needs for more than 20 years. They have always been there…read morewhen we needed them and they've always gotten us the best rates.

I would give them less than one star if I could. For a year I have been trying to get clear cut…read moreinformation on my term life insurance policy I took out years ago to cover my children when they were little this was around 1984. Now, 2019, I am told that the cash value is $83.00. I am told I cannot convert the policy to whole life under $50,000. I am 62 years old a whole life policy would be so expensive at $50,000. I was sent paperwork to sign that was not filled in, who signs any paperwork that is not filled in. I was told I would get a return call I did not receive. I finally after a year called the 800 number for Security Mutual Insurance and canceled the policy. I just feel I was ill-informed at the age of 26 to cover my children if I should pass away as a single parent. If I had known more about this life insurance I would have never agreed to a policy. Feehan Agency did not help or guide a 26-year-old woman in need of protecting her children in the event of her death. Nora F 11-20-2019

I had a house fire in Jan. of 2022 and Thomas Ziegenbalg State Farm Insurance was my agency. I have…read moreto say that they contacted me the day of the fire before I called them and let me know that they already had funds available for me for whatever I needed. They worked with me every step of the way and were like their advertisement says, "like a good neighbor state farm is there" My agent that was assigned to me was Eric Miranda from State Farm and he went out of his way to help me and make me feel secure every step of the way. I can not praise everyone in the West Milford office and Eric Miranda also for helping me thru to worst time in my life. Thank all of you Dennis Shanahan

Don't put in a claim or they'll drop like a 8 year old that's groundhogging. With them for years,…read moreput in a claim in the early 2000's, got denied, then put in a flooding claim and they paid. Two months later I was dropped. I went with NJ Manufacturers and saved loads of money. Do yes it's a fairytale ending for everyone.

We had the opportunity to work with Veronica and Cassandra as we worked on our mortgage. They we…read moreprofessional, friendly, and most importantly very helpful during the process of clearing title. I learned quite a bit as we worked together to address some not so common item which we needed to address one way or another. They were a pleasure to work with making an already stressful process not anymore stressful. Even after our closing, Veronica has been very available and helpful as we clear up a few escrow related items. If you have an opportunity to work with them or are looking for a partner for title services look no further as you will not be disappointed.

Katelyn randomly called at the right time. She was…read moreprofessional, courteous and was able to research all the information I needed to switch over from my previous insurance. State Farm's rates saved me a few hundred dollars. Her follow up to details made the process effortless for me. Thank you Katelyn

De Gleason State Farm - I drive my vehicle less than 1,000 miles a year & have Drive Safe device in…read moremy vehicle. Why are my fees so high? I called and spoke to Jamie but was talked in circles. I also asked where my government mandated refund was and still no satisfaction! Why would I have to call a special telephone number to get a refund that never should have been charged to begin with? Looking for a new insurance company!

The people that work there are always so nice and helpful. No matter what you ask them to do, they…read morejust do it. If you need them to fax you or email you the ID cards the stuff send them to you in seconds. I recommend them to anyone.