For the record: I did not stay in the hotel. I arranged…read morefor a floating cabin that was located within a few feet of their parking lot. The arrangements for the floating cabins are made through the office at the Hampton Inn. GREAT! DEAL! SO! FUN! We rented one cabin for $110 and stayed the entire weekend. Inside the cabin was a couch that turned into a double sized bed, a very cozy bedroom with a queen sized bed, a little fireplace, a very small bathroom, and a small deck area. To the side were giant unused boat parking areas where we set up our BBQ grill and had a wonderful time fishing, swimming, sun bathing, grilling, and enjoying some brew. There is a refrigerator, stove, coffee pot, and as guests in the cabin we were allowed to utilize the pool and the complimentary breakfast at the Hampton Inn, which was within walking distance. My ONLY complaint was that while swimming in the lake, it was impossible to get back up onto our deck. My husband and our friend was yanking on me until my arms hurt. Finally I swam over to the covered boat parking area, found a boat with their ladder down, used that to get on the ramp and walked back over to our cabin. I will DEFINITELY visit again, but take a little rope or pool ladder with me to get back up to the cabin without needing the ladder of an unsuspecting boat owner. Or a floatie that I can stand on. I'm not sure. It's only a 2 or 3 foot drop, but almost impossible (for me) to get back up out of the water with no footing and nothing to grab onto other than the flat floating dock. Again: the pool is open to cabin renters and it is a very short walk up the hill. ALSO NOTEWORTHY: the view is astonishing! It's a very pretty lake and not overcrowded at all. Be sure to take your own food, I didn't see anything other than an oyster house and fast food in the area.

This hotel, its staff, and Hilton Corporate are useless and horrible. The hotel has so many things…read morebroken that it should not still be operating. It also falsely advertises amenities that do not exist and 100% guarantees that are not honored. This review explains these issues, with photos and screenshots attached. Upon check-in, the room itself seemed clean and updated. Then I went into the bathroom. The shower was disgusting, with the white sealant chipped and peeling leaving black spots and mildew, and the base of the tub stained dirty. Everything else was so much worse that the shower was ultimately forgotten for photos for this review. After check-in, we moved our vehicle from the entrance to rear parking. As we went back in, we noticed that the pool was broken. This property is advertised as having a heated outdoor pool. I complained via text, and staff responded "I'm sorry due to renovations the pool is out of service until Memorial day." Staff later said that the pool is simply closed over winter until Memorial Day. Both answers are unacceptable, given that the property is advertised with a heated outdoor pool listed as an amenity - and one that we were expecting to use. A picture of the pool is attached to the review as Figure 5. Screenshots of the website for this property showing the promised amenities are attached as Figure 1 and 2. During check-in, we noticed that one elevator was completely down (see figures 6 and 7). That wasn't a concern initially, because there was still one working elevator - we thought. The second night of our stay, upon coming back to the hotel, we found the other elevator also broken. In case the property tries to claim that elevators are not guaranteed, a screenshot of the website highlighting elevators is attached as Figure 3. I again texted the front desk, and they admitted to the problem, as well as Elaina previously lying about why the pool is out of service. So, we took the stairs. This is fine once or twice, except the stairwell smelled so badly of mildew that I questioned the safety of staying in the building. When you can SMELL mold, existing in the space is unhealthy. On the third day, we thought the elevator was broken again. Pushing the button on the first floor to call the elevator did nothing. We took the rancid-smelling stairs again. It turned out that only the light on the button was broken, but given the issues from the night before where the entire elevator was broken, how would anybody know that? On the fourth day, the hot water was out. I sent another text, which went unanswered. We wanted to shower before leaving the hotel but were unable to do so. On our way out of the hotel, we stopped by the front desk to inform them and ask for compensation. At this point, staff demanded that we check out a day early and vacate the premises. As we were packing, I called Hilton customer service. 56 minutes on the phone with no help from the call center. The agent I spoke with tried to make it seem like a benefit that we weren't being charged for late checkout, but we did not checkout willingly, so this is further absurdity and absolute blame-shifting gaslighting. As we were leaving the room, we encountered people just checking in. We asked them if they had hot water and they did not. They were not notified that the hot water was out, either. The hotel still checked them in like everything was fine. I thought Hilton has brand standards - and this hotel fails many important ones. The Hilton website has several things on it for this property that are falsely advertised by Hilton directly. Aside from the "heated outdoor pool", there are two more things that are listed on the website that don't even exist: Tennis and a "Private Marina". We did not intend to play tennis, but there are no tennis courts as advertised. There is also no "Private Marina" as advertised. Again, see Figures 1 and 2. These amenities listings and "100% Hampton Guarantee" (Figure 4) that was not honored point to intentional lies by Hilton directly (due to the website as mentioned above) and the property. The fact that Hilton and the property think this amount of lying is acceptable is incomprehensible to me. I made the reservation on April 13, 2026, for a stay from April 17, 2026 through April 21, 2026. Surely, on April 13, 2026, the hotel (and Hilton directly) knew that the pool was non-operational, yet all parties chose not to update the website. One of these issues is bad enough, but all of them together are beyond unacceptable. Staff (at the hotel, and in the call center) offered nothing but hostility, excuses, and lies. This property and my call with Hilton support completely tarnish the Hilton reputation. It is over a month after my stay and the website still incorrectly advertises the non-existent amenities and 100% guarantee. The property did not offer me monetary compensation, and neither did Hilton customer service. I had to dispute the charges with my credit card company.

Incredible stay! Gorgeous place with an fantastic view of the lake. The breakfast was to die for…read moreand the sangria at Happy Hour was delicious. 10/10 recommend!

My wife and I, love, love, LOVE this place! Great location! Awesome breakfast! Seriously, the…read morefood was so good we wished it was a "Bed and Dinner". Everything about Lake Guntersville turned out to be a pleasant surprise. But this was the best one!

Stayed here so we would be close to location of husband's father's memorial service. The motel is…read moreon the lake and has some beautiful views. The rooms are comfortable and clean, my biggest tip is to get a room on the lake side otherwise the road side is very noisy from highway traffic. The breakfast at the restaurant was wonderful and the staff from the front desk to housekeeping were professional, friendly and very eager to help if needed. Mark and Vickey, who staffed the restaurant side, are absolutely fantastic, they do an excellent job making sure you have what you need at breakfast and make you feel very welcome. Our family very much enjoyed our stay. It made a very sad time a little more bearable. Only issue we had was with parking due to local patrons for the restaurant/ bar also parking but the security staff did a great job of helping us find a spot to park when needed.

I'm not sure why the bad reviews. This is my 3rd time staying here over the last two years. This…read morehotel is right on the lake, offers spectacular views and has the best free breakfast buffet of anywhere I've stayed in awhile. This location has been recently renovated but I didn't have any issues the last time I stayed last fall. There's a bar on site that stays open late, and plenty of places to dock your boats. The location is near several restaurants you could easily walk to, and a few miles down the road are even more choices. The beds are comfy and the pool always looks inviting, though I have yet to try it out. I always get a room with the lake view. There's a busy highway in front of the hotel but the noise doesn't bother me. The only downside might be the cost. But...factoring in the location and the delicious breakfast, I don't even think that's a deal breaker. I come here when I need a break from city life. It's perfect for relaxing and reading a good book in front of the beautiful lake. Don't take my word for it...try it out for yourself!

This particular Fairfield Inn & Suites is overall a winner if you are in the Albertville, Alabama…read morearea and need a place to stay. Another plus is that they served a pretty good breakfast. I would definitely recommend this particular Fairfield Inn & Suites.

My recent 3-night stay was disappointing and horrifying. The hotel has a serious infestation…read moreproblem. Upon entering my room on the ground floor, I found a large number of roaches, both living and dead. I suspect that there is also a bedbug issue. The manager moved me to another room and offered to credit one night's stay, and I accepted. She lied. No credit ever hit my account. I would avoid this hotel at all costs unless you enjoy these types of surprises and disappointment.

This place was amazing! My wife and I rented the Love Shack glamping tent for the weekend to…read morecelebrate our 20th wedding anniversary. The tent was very well laid out and pretty private. I did like the fact you can block off the sides of the back deck with curtains for more privacy. There are other amenities that you can take advantage of. Definitely worth doing, We plan on doing it again!

Retreet didn't disappoint! We stayed at Tuscan Sun and the views were amazing. The staff were so…read morefriendly and helpful. The house was well stocked with everything that was needed. You can tell that this getaway was well thought out to ensure our stay was memorable. They didn't forget about our pup, a nice bed and bowls for him! We enjoyed the hot tub and the ice bath and sauna that was available to all guests. The fire pit was well stocked with wood and even had a Stranger Thjngs themed bathroom! Don't forget to stop by the storm shelter to see Shrek and the Game of Thrones throne. Definitely will be back!!

Great place I loved I use every time I visit Alabama great service I loved. Good break fast…read moreexcellent guest service

The hotel smells like weed. Attendant at night wasn't even at the desk we had to hunt for her along…read morewith other guests to be able to check in. The room has mirrors facing mirrors. Guess they've never heard of a vortex. I don't recommend.

This is a really nice hotel in the middle of nowhere Alabama. I chose it because it's about halfway…read morein between Huntsville and Chattanooga, which worked out well for my baseball road trip. The staff here is so friendly and the breakfast is better than I've experienced at any other Hampton inn. Biscuits every day, southern style gravy, berry waffles, or chocolate waffles (not both on the same day), it's so good. Housekeeping every other day with full service every fourth. It's good that way. I never had any trouble parking or with construction noises. There are very few spaces in front so you'll need to park out back and either walk around or use your key to get in the building. Some spaces are taken up by construction trailers but I still saw plenty of parking. Price is not too bad, in dollars or points, especially if you book well ahead of time. My room was quiet despite being right next to the elevator, further rooms are likely even quieter. Unfortunately all they had available when I selected my room was right next to elevator on second floor or same room on fourth floor which also had adjoining room. I figured second floor without adjoining room would be quieter and was right. It was fine. All in all a very nice hotel, not much nearby though since this is rural Alabama. Chains and a couple mom and pop shops in downtown scottsboro a couple miles away.

Great little hotel. Clean, rooms are nice, and the staff is very responsive. I have stayed there…read moreseveral times.

Quality Inn Scottsboro has slowly improved over the past couple of years. Every time I stay, I…read morenoticed improvements. The staff is kind and try to accommodate their guests needs, even an occasional random one, and they always have a smile. The buildings are older and in need of minor repairs here and there, but the room was clean and everything worked. The breakfast was good and they put out a nice selection of foods. Only complaint I have is the coffee, I don't like coffee from a machine, but fresh brewed, other than that, I highly recommend staying here whenever you're in Scottsboro.

DO NOT WASTE YOUR MONEY!!!!! This Quality Inn has no quality. It is old and needs renovation…read more Stayed only 2 nights as it was so nasty. The shower needed cleaning as soon as we got there. It had been raining so the carpeting was damp. The room keys work sometimes! We went out for the day and when we came back the bed had not been made and they didn't leave any clean towels or washcloths. We had to call the front desk and she brought 2 bath towels. No clean washcloths so my husband walked over in the rain to get them. Received 2 hand towels and 1 washcloth. He was told that was all they had. Our reservation was for 2 more nights, but we cancelled.

Infested with Bed Bugs!…read more The hotel is infested with bed bugs! I woke in the middle of the night because bed bugs were biting me from head to toe. I now have infected bed bug bites all over my body and my left eye is swollen shut. Hotel management admitted they knew about the infestation and their excuse was that "all hotels in Guntersville, AL have bed bugs." No kidding the manager said that to me. Furthermore, the hotel manager refused to do anything such as pay for my medical treatment, move me to another hotel, etc. NOTHING! I have pictures of live bed bugs crawling in the bed I was sleeping in and pictures of the bites on my body if you would like to see them. This place is a health hazard and needs to be shut down!! I reported this hotel to the county health department before leaving town.