Brought in a walk behind trimmer for repair. Wouldn't even look at it because of the model. I took…read morethis to a different shop and it was a fix any repair shop could have made. So I guess if you but from them, they will repair your equipment, but I wouldn't classify them as a "general repair". I would have expected friendlier, more neighborly service around here. I would give more stars, but I got nothing out of the visit.

Their rates were very reasonable and their work was impeccable. I was treated like an old friend…read moreeven though I was new to them and to the area. They repaired a 17 yr old riding mower, a chainsaw and two generators.

Excellent customer service. Super nice people. I just wish they would get crushed shell mulch.read more

This was the second time in about 14 months that I ordered a load of top soil from this business…read more Each time they delivered the load when they promised. Each time everyone has been friendly and professional. I telephoned the business in the morning and it was delivered by noon. The Delivery drive was very accommodating and dumped the load where we needed it.

The Manager and staff at this location are extremely helpful and provide much needed assistance…read morewith my clients when picking out their flooring. I would give them a double 5 star rating if I could. The installers provided by LL Flooring were verry professional and the finished product looks great.

There are bountiful, beautiful flowers here. Parking and loading can be stressful as it's right on…read morethe side of the highway. Getting back on the road is treacherous especially when there are several people trying to leave at once. Prices are mid range and blanketed based on the container the plant is in. The plants are well maintained and healthy. The staff is often curt and abrasive and their energy is overtly negative which is a strange paradox when shopping for flowers. You better know what you want when you get there or read the signs because no one is assisting you. It's better than Lowe's or Walmart. But not quite as good as Walter's Greenhouse in Hardy.

I've been going here for years. Wonderful hanging baskets at really good prices. Great selection…read moreand prices overall.

I absolutely love Botetourt Florist, my flowers arrangements have been fresh, full and beautiful…read moreand the owner goes out of her way to accommodate me when I've called with my orders. Thank you Trudy!

Bought 6 lavender plants. In preparation to plant they were all watered and placed in the same…read morelocation for 24 hours. 5 thrived and one died. I asked for the one to be replaced and was told no and made to feel it was my fault. If 5 others survived then I dispute that. I was told the return policy was clearly posted on their websites. If it's on there it certainly isn't clearly posted. Also, there are better ways to deny a customer. Arrogance isn't the right way. They are knowledgeable but so are a lot of other places. The other places will receive my business.

we just got out first christmas tree from Townside! we are in love, the people that work there are…read moreamazing, they went above and beyond on helping us get the perfect tree,. They mount it on the stand for you and load it up. The price was very reasonable. Everyone in Roanoke and surrounding area should get their tree from them.

Walter's is incredible - family-run and operated, now by two sisters with horticulture degrees. The…read moreamount and variety of plants they have are overwhelming - I can't imagine how they sell it all in such a short season! The greenhouses are arranged beautifully in centerpieces with rows of individual plants all around. And I personally really appreciated how thorough their native plant selection was. I thought the prices were fair, and the folks running it are just really good people. It says it's up for sale, and it would be such a bummer to lose a place like this. I hope someone finds a way to keep going with what the family has built.

Great selection. Great prices. Knowledgeable and friendly owner. Wonderfully arranged plants that…read morereally inspire gardeners.

Michael from Water by Design out of Roanoke made himself available on a Friday afternoon to give us…read morean overview of our new hot tub. He was extremely knowledgeable and thorough. He gave us a checklist to use and showed us how to take care of our tub and why. We really appreciated his help and now understand why it is so important to maintain your tub. His experience and service for our new tub was amazing!

Good spa service. They did a great job. Arrived at the time…read morethe appointment was scheduled and did a great job.