Convenient hairdressers, can always call in & they are able to fit you in for a haircut. Been going there for a number of years. Recently had a wash & cut but one side was cut shorter & more layered than the other side & this can easily be seen. Thought it wouldn't be a problem & went back the next day, had expected to be told that's ok will trim the other side. Hair checked all over with a comb by 2 stylists even though you can clearly see the difference. I was told one piece of hair had not been cut & was told that was my fault as i only wanted a trim. Told my hair was cut wrong before I went in to get it cut which is odd as the stylist at creative image had cut my hair the last time. Stylist shouted at me that I was not a stylist & can't tell them what is a good cut or a bad cut. (Proof in the pudding i would have thought) Told if I went back next week they would cut the other side but I declined due to the treatment I had received & the waving of the scissors. The stylist said because I had paid for a wash & cut and not a blow dry they are unable to tell if the cut they have done is a good cut. I explained I hadn't had that problem at the hairdressers I went to before I started going to creative image & I was told to go back there. I asked to speak to the manager but told they were on holiday. I asked for a business card & if they could write the managers name on it & the date they were due back. I got the card but no details provided. So to summarise, my fault my hair not trimmed in one area, my fault the cut not right & all my fault as I hadn't paid for a blowdry. Quite funny had i not paid full price, shocking customer service & won't be going back. read more