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Creations By Zinny

5.0 (1 review)
Closed • 12:00 pm - 5:00 PM

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7 months ago

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The Studio

The Studio

4.1(99 reviews)
4.4 km•Ohio City
•$$

Eliana at the downtown The Studio and I consulted on how best to cut shortish, curly and wavy white…read morehair for a senior lady, about an inch. We agreed the best way: dry cut as my hair was still clean from a recent shampoo. Well, every day for the past week, my partner has extolled "your hair looks so good, Catherine!" The man is a professional photographer and knows when" looking good" really IS! The Studio is my go-to for hair tidying of my rambunctious locks and Five Stars, always!

I really wanted to love this place. Unfortunately, my experience was incredibly disappointing…read more I came in with reference photos asking for soft bangs and a trim with some shaping. I left with what can only be described as a mullet, strands that were far too long and awkward to wear down, with no shape, no balance, and no styling. It was uneven in the back (the hairstylist, Emily, didn't even cut all the strands - she just snipped once at like two pieces?? It was so weird), My hair was so botched that my sister said it looked worse than when I tried to cut my own bangs in second grade. I told the stylist I was unhappy before I left the salon (I was in tears. I got into my car and literally cried), but she shrugged and vaguely offered to "fix it" within a week. I sat in the chair and said several times, hey this is not what I was looking for. I had reference photos that were as close to my hair type as possible. She kept kind of shrugging and ignoring me. As a small business owner and mom of two, I didn't have time to come back as it was also the week of the 4th of July. I've spent every single day since wearing a hat or a headband. The cost was over $100 to get my hair butchered, and I felt obligated to tip, despite feeling uncomfortable and dissatisfied. In retrospect, obviously I should not have. I followed up right away via email, sent photos, and tried to communicate. The salon owner, Rachelle, responded a couple of times, I responded back with times that worked for me to come in for her to fix it, and then she just stopped responding completely. Mistakes happen, but how a business handles them matters. The lack of urgency, accountability, or a clear solution made a frustrating experience worse. I'm still out the money and now have to pay another salon to fix it. The attached picture is from immediately after my appointment. As you can see, nothing was styled and my hair is exponentially worse than when I stepped into The Studio. Who would walk into a salon and ask for the awkward growing-out-bangs stage for a haircut??? Horrible.

Photos
The Studio - Terrible haircut, horribly awkward mullet-bangs.

Terrible haircut, horribly awkward mullet-bangs.

The Studio
The Studio

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Creations By Zinny - makeupartists - Updated October 2026

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