Let me see. How should I rate a pathetic excuse for a cab company that promises pick-ups and don't deliver (get it.) What words can I use to express the the devastation of entrusting someone with such a delicate matter just to have them disregard the verbal agreement. I'm currently "waiting" for lil' Carl after he provided an ETA of 30 mins, almost 2 hours ago. ... I have to rate this experience as fucked up. (-1k ) ~I have receipts~ !Caveat Emptor! read more

Crazy Carl Cab - He even stopped answering the phone and forwarding to voicemail. I could at least be notified that your not in a ditch and alive. Anx Attk! - Taxis Near Me - Mount Pleasant, South Carolina

I called a taxi from this service and the driver confirmed he would pick us up in 30 minutes. Time goes by and I call numerous times with no answer. After an hour we realize the driver is not coming and did not let us know in any way. We were stranded in IOP for three hours since there were no other cab companies available by this point. Very upset we were not given any notice that the driver was not coming anymore despite telling us the exact time he'd be there. read more

Got us from A yo B. Impolite conversation topics and, I honestly spent most of taxi drive considering best way to move my wife from rear passenger seat to any a blind rear choke on Carl the truly crazy cab driver. Dude actually said he met Bill Clinton, in our home town, ..."in a barn." He also claimed to have been promoted in USN from E2 to a commander, which as a retired USAF man I can assure you does not happen. Don't use Carl's taxi. Dude is off his meds and truly needs a room at Bellevue mental ward. He will never ever be called by us. The local restaurant in Charleston called him for us, and I appreciate them but need to call to warn them to not send ppl anywhere with Carl unless it's local PD station. He is committed, and needs to be as well. If you value safety and polite conversation, this aint your taxi guy. I'm astounded he's even in business TBH. A true nutcase. Do. Not. Use. This. Service! read more

"Crazy" Carl is crazy. That's it. His van was filthy, he was smoking when we approached the van, it wreaked of cigarettes. The comments and topics were racist, sexist, and down right disgusting. He showed up early(fine) but then left us in the car at a gas station while he went in for soda and chocolate. Some might like the fact that he offered to share his chocolate. He charged us $10 more than the taxi who picked us up when we arrived. read more

Just don't. Right now ubers are hard to get, rentals are expensive. But if you can avoid this business, do. I feel like I want to write his daughter a letter and tell her to run... We were desperate for a ride from the national forest back into Charleston. No ubers or lyfts would come out and get us...so my husband booked Carl.... Carl was 35 minutes later than or I finally scheduled, we actually even asked him to come 15 minutes early if he could. When he pulled up in his minivan, he had his daughter with him in the front seat and his mother) who got up and moved to the back row. I was immediately uncomfortable and would not have gotten in if I were alone. The drive consisted of conversations, mostly all one sided, of rape, aliens, yuppies, guns, vibrators, lesbians, gays, divorce, autism, Jim Carrey, CIA, covid and anti masking...the list goes on (and yes in all in front of his daughter and mother). Highly inappropriate, and in fact I agree with another reviewer that there may be some mental illness happening. The scariest part for me was when he brought up the movie "Taken"...as I was already imagining us being kidnapped and taken to their basement out in the sticks. I do not recommend whatsoever, and hope the daughter realizes as she gets older how not normal or appropriate any of this is. read more

On a day when I needed to get from point A to point B without my car, I searched and searched for a taxi service in the Mount Pleasant area. Much to my dismay, there are not too many options. Someone suggested Crazy Carl Cab. Doing my research on this company before I called, (even though I didn't like the prior reviews others gave this company), I took a chance and tried it. My driver was a very nice lady named Red Bird, who charged me a fair rate. She seemed sane and responsible, as well as, polite. I had a good experience for the short ride to my destination and back in Mount Pleasant. Red Bird waited on me and gave me a better round trip rate than if I had called twice (paying $10 per ride). Overall, I was very satisfied. read more

Crazy Carl Cab - Taxis Near Me - Mount Pleasant, South Carolina

Took a ride to the airport from Carl in June. He and his daughter were not wearing masks during the pandemic. They were 30 minutes late. The topics discussed by Carl were vulgar, inappropriate, and disturbing. From degrading people from our state, to conspiracy theories, to talking about the tail he can pull from college girls... we were so uncomfortable. I'm normally all for crude humor and dark jokes, but the vibe Carl gave made us feel unsafe. By the time we reached the airport we felt physically ill from being in his presence. We wiped ourselves and our luggage down to get the thought of him away from us. Do not use this service unless you have no other option. read more

Carl comes as advertised. If you call this number expect an experience you will not forget. Conspiracy theories, an interestingly almost unbelievable backstory from the driver, no commitment when you can be locked up or dropped off. Carl is as advertised and gets you from A to B. Definitely will be using him again. read more

Well here I am 21 minutes after my pick up time at 4:00am that I schedule yesterday afternoon. Nothing import I just need to get to the airport for work for a 5:40am flight. No wonder taxi services are going away. My Uber will be here in 5 minutes. read more

We had a dangerous cab experience last night with these people. 16 of us piled into one of their vans. We drove a few minutes before we realized they wanted $11 a head, which of course amounts to $176 dollars for a 15 minute cab ride.. The driver was an unfortunate looking woman who didn't want to have a conversation about a fair rate, so she put me on the phone with "Crazy" Carl. Pretty sure this guy actually suffers from some form of mental illness, and is highly unprofessional at the least. The guy barely engaged me over the phone before telling his driver to pull the car over and let us out.. so this looney-tune stops the van in the middle of a busy street, turns off the car and tells everyone to get out. Unprofessional, dangerous and supremely odd. read more

Crazy Carl Cab - Taxis Near Me - Mount Pleasant, South Carolina

If you want a crazy ride - choose Carl. If you want a safe ride and normal conversation then don't. He came to pick up my husband and I in a huge van. He charged us $18 to get to Charleston, and on the way back another taxi charged us only $10, so he is overpriced. Our conversation went from how he was involved in the black market to how he's been all over the world and making bank with his taxi service. It was just weird. read more

Services: We got 2 rides from Crazy Carl - one out to lunch and then getting us and going home. (about a 10 min ride each way) Reasons for giving 1 star: -Called and asked for a cab ASAP and were told 15 minutes. 15 minutes later call to check - oh, another 15 minutes...hmmm. That passes - eventually got picked up 45 minutes after initial call. If we'd known that at the beginning we would have kept trying to call other companies! -A woman took us out there but then Carl himself picked us up. Crazy is very accurate - he is bizarre. If I hadn't been with my boyfriend I probably would've been extremely uncomfortable and might not have gotten in the van. He made d-bag conversation the whole way back, from how he was running for mayor to how if my boyfriend moved down to Charleston he could make bank and letting us know that he gets 21 year olds all the time and going into the ladies he "rides" frequently. Charming. -No matched up seatbelts in the whole van! I had to just kinda hold two of the male ends rather than actually bucking up. Bonus: -When we called yet a new cab company heading back to the airport, we told him about our experience and he enlightened us with 20 minutes of gossip about fares telling him Carl was inappropriate (check), late or not show up (check) and how his cab drivers didn't have their proper licenses so they'd give people rides downtown and then wouldn't ever pick them up because they're afraid to get stopped by police. Go with Charleston Green Taxi or Yellow Cab. We had great experiences with them. read more

While Carl is certainly a bit crazy, the man and his staff know how to shuttle folks around. Let's get straight to it... 1) On the two or three occasions I've used Crazy Carl Cab Service the driver has been on time or early. That's saying a lot. They also set reasonable expectations on when they will arrive. 2) Pricing is fair and from IOP - downtown Charleston, our party of six paid just $8 per person (one way) 3) The drivers (especially Greg & Carl) are generally cool folks. Talkative, friendly and helpful. Plus, they easily handled our semi-rowdy party of six with total ease. 4) On all occasions, the taxis (well, taxi van) have been quite clean. Call Crazy Carl. He's good people and provides dependable, fun shuttle service! read more

I needed a ride to the Charleston airport very early in the morning. The hotel where I was staying had recommended Crazy Carl. I called Carl to check his availablity and set a pick up time. The evening before I called again to confirm the pick up time and asked if he could come a bit earlier. He arrived on time, at 4:30 a.m. and I arrived airport on time. He was VERY talkative, clearly wanting to engage with his passengers...me and 3 other passengers also going to the airport. Based on my experience, I would definitely recommend. read more

On to another staple when we get a beach house for a week each summer - a ride into Charleston so we can have fun without worrying about who is going to drive. We've come to rely on Crazy Carl and his cab company, and on the most recent trip, we also got to meet Gregarious Greg. Full disclosure is that our crowd dubbed poor Greg "gregarious" because that's how we roll, and Greg took it completely in stride. Carl calls himself "crazy," so I'll let you take that as you may. Carl and Greg both arrived on time (or even early) to take us into town, and were available at whatever time we called them back to come and pick us up. And for only $8 per person each way, it's a steal. The vehicles they drive are clean and the guys are great tour guides, participating in banter and making recommendations if asked. Highly recommend this taxi service if you're in the area and need a ride. read more

Not professional - left me out to dry on my early flight and I missed it. Do not use this service.

Very unprofessional. I was displeased with every aspect of my experience and do not recommend them read more

My friend and I called them to pick us up from a bar on the Isle of Palms and take us back home. We had taken another cab to the bar, but they were unavailable when we were ready to return. They arrived 45 minutes late, stopped at a convenience store on the way back, and charged almost double what the cab charged that took us out. I do not recommend them at all read more

One unfortunate thing about living in Mt Pleasant is that it's hard to get cabs to come out to you. Crazy Carl seems to be the best at actually coming out and almost always within the time frame they give you over the phone. They are very good with dealing with intoxicated people and are fair on their prices. I've had nothing but good experiences with their drivers and vehicles thus far and hope it continues to be that way. read more

I was desperate for a ride from the Point Pleasant subdivision in Mount Pleasant to the Palmetto Ford Service Department on the Savannah Hwy. Called and was told it would be 10 minutes to pick up. It turned out to be closer to 15, but after waiting for hours for Palmetto to send someone for me, I was not complaining. The car looked more like a rental than a cab, but it was clean and my driver had some good tunes playing (XM Vinyl Classics)!:) He was personable and we traded good stories of driving in bad weather (we drove thru a Charleston downpour). The fare was $34, which I thought was reasonable for the trip. read more

Wow. Preparing myself to retell this story is almost humorous for its totally ridiculous that there is even a company out there that would conduct business the way crazy Carl attempts to run his. Anyway, everyone should be forewarned about the awful experience we had just last week with this awful company. There were about 20 of us, going to north charleston from mount pleasant for a concert & There were two vans upon arrival and in my van there were a total of 9 (including the driver) of us... The car ride was fine as we had already been drinking a little and piled in, the driver definitely ran at least 1 red light but whatever we all arrived to the destination safe, and ready to rage, we paid 15$person once we got out of the cab and had $34 dollars left over once we collected the money and just gave it all to our driver as a tip.. A nice tip.. The 15$/person charge was for a ride to and from the show.. Carl had told us to be right where he dropped us off at 12am... When we got outside we proceeded to call Carl as we did not see him, he answered and said he was on the way. 30 minuets later we called again and said he was busy carrying a drunk woman into her house and was now actually on the way(I'm pretty sure there has to be some law against that cuz it just sounds weird but I didn't need to know that, we just needed our ride we paid for). It wasn't until I KID YOU NOT an hour later that Carl finally called us to tell us he was at the pick up location. Thankfully we found another van to take us back to mount pleasant about 15 minuets before he called. But seriously upsetting that someone is conducting such a profitable business and running it with such a lack of customer service. Truly unsatisfied and ripped off. Thanks for nothing Carl. read more

Our driver was quick and accommodating with three bikes and three folks from Sullivan's to IOP.

Here is a classic example of how not to run a business! I own two businesses and I consider myself fairly knowledgeable when it comes to business manners...of which he has? NONE! My wife called to ask gently for a ride and he attacked her saying that he does not send cabs to restricted numbers, first of all, her number is not restricted! How about you gently say "mam, I think I your number may be restricted so unfortunately I cannot send you a ride, is there any way you could call me back from a different number?" No way, he proceeds to yell at her saying I don't send cabs to restricted numbers, you need to get an unrestricted phone and then try and ask again! What a complete Douchebag! No manners, F- read more

He's extremely reliable, actually answers his phone (almost unheard for local cab companies), will show up when he says he will - and he also speaks English (unlike many). Frankly I think he offers the only reliable cab company in the area. He's also a gold mine of local information, and I've never had any problem with him or his drivers. I never thought I'd say this about a cab, but Crazy Carl has got your back. I'm not sure where the crazy bit comes from, but he is definitely a barrel of laughs. read more

Had a fantastic experience with Crazy Carl's cabs! Took the first ride with Franny who was a lovely woman. The cab felt safe and we arrived to our destination without any issues. The fair was a great price for the distance! Took a ride home with "Red Bird" who was equally as lovely. The entire experience was great and I would highly recommend using this service! read more

Worst cab company. They abandoned us in Charleston! Read the whole story. A group of my friends spent the weekend in Isle of Palms. We hired Crazy Carl Cab to drive us to dinner. Cab ride was fine. Arrived on time and shuttled us to dinner. $4 per person. We finished dinner and called them again. This time the cab arrived 20 minutes later than promised and drove us to downtown Charleston. We provided a location, but not an address. The cab driver let us out and told us the bar was in the neighborhood. $8 per person. It wasn't. We walked 30 minutes to the other side of town. All this considered I wouldn't give Crazy Carl Cab one star. Here is the reason they receive a one-star (I'd give them 0 stars if possible) and I'm planning on calling the Better Business Bureau: We were picked up at the end of the night by Crazy Carl Cab to return to the Isle of Palms. Upon entering the cab, the driver told us we needed to pick up another 11 girls and quarters would be tight. If it wasn't so late and we knew of another cab company we would have found another ride. However, we didn't (we were from out of town) and we were reliant on Crazy Carl Cab to get us home. We drove around Charleston for 20 minutes looking for the group of women. We finally found them in the Market area. Also in the market area were several police. I think the driver realized it wasn't legal to have more people in his cab than seat belts, so we were told to get out and another cab would come get us soon. I argued with the driver that we were his fare and he couldn't kick us out in order to take on a new fare. We had already given this cab company over $100 for the other rides they provided and we were promised a ride home. We argued with him until he fetched the police who told me the cab company was in the wrong but he couldn't force them to take us home. Knowing we were wasting our time and in need of another ride home (still no sign of the promised cab) we found and negotiated with a bus to take us home. We paid a premium for this ride, but it was our only option! Forget about using Crazy Carl Cab. They are unreliable, which is the most important thing you want at 2:30AM (or at any other time) from a cab company. read more

My husband and I were kayaking and it was about to storm. Shem Creek Grill (where we ate a delicious lunch) called Crazy Carl for me, so I could get back to our car. I loved Crazy Carl. He knew so much Mt Pleasant history, helped me get to my car, then helped me find my way back to where my husband had pulled our kayaks. I would definitely use Crazy Carl again. read more

This company is the biggest rip-off possible. We took a 10-minute trip and got charged more than double what the exact same ride cost on the way to dinner. And maybe if it was a fancy limo or gorgeous fancy car they could justify this insane rate. But nope, it was a rickety mini van with non functional seat belts. And the van smelled of smoke, which is horrible anyways, but not acceptable when you're transporting your children. Save yourself the money and never use this company. read more

Was told cab would arrive in 15 minutes, 45 minutes later was told cab was 10 minutes out and if I didn't want it he'd "reroute" it... Extremely unprofessional and rude, poor service for a sub-par company read more

Driver refused to drop my daughter and niece off at their apartment in Mount Pleasant after picking them up from a concert on Daniel Island. The driver received a call about a fare in Sullivan's and told the ladies they could either ride along or get out. They of course refused to ride to anywhere other than their place. As as result he abruptly stopped and left them at a closed gas station next to I-526 in Mount Pleasant. This was only after he threatened to kick them out of the cab and leave them on I-526 because they were vehemently opposed to traveling anywhere other than their original destination. read more

Awful! We ordered our ride home and they picked us up. What they didn't mention was we would be dropping other people off. Crazy Carl when I called told us it was $20 from downtown to the hotels in Mt Pleasant, just over the bridge and then $30 to IOP connector. I questioned this immediately as normally we are charged $20 to the connector. The driver became very defensive and told me to call the company. I called them, and they put the phone down on me and then when I called back twice, sent me to voicemail. When we reached the hotels the driver negotiated $5 for each person getting out. I asked how my price was fixed and he could negotiate their fare. The driver got very pissy and threatened me with the police. He ended up dropping us earlier than our stop and asked for the full $30 or would call the police. I wasn't bothered about him calling the police, I mean really, what's the charge? Do not use this company. They make up fairs. From downtown to IOP connector with all of us in the van, they made $70!!! Such a rip off and he told me he doesn't need a meter as he's a limo service. Rude and a minivan is not a limo service. read more

This company was extremely unreliable and the customer service we received was rude. We made a reservation in advance, because it was New Years Eve. I understand that means that there can be delays, which is why we did not have a problem with them being 20 minutes late picking us up (with no phone call until 10 minutes after the scheduled pick up time). However, at the end of the night, I called 15 minutes prior to our reservation time (1:00 am) and there was no answer. At 1:00, we called again when we did not see our car outside. The woman I spoke to told me that they were very busy and a driver was on the way, and he/she had called me several times, however, I had no missed calls. When I told her that, I was told that they were getting a lot of calls and would send another car as soon as possible. When there was still no car a while later, I tried to call again, as did a friend I was with, since they stopped picking up my calls. The two times we did get through, we received the same speech about them receiving many calls and it being busy. While I would have been annoyed with the delays either way, I would have been MUCH less frustrated if they had acknowledged the fact that I made a reservation that was not being honored. In addition, we could have made other arrangements had we known that having a reservation clearly does not mean anything to Crazy Carl. Instead, I was spoken to condescendingly, and they seemed to be annoyed with me for calling to check on the cab. Not only was it unreliable for them to simply ignore the reservation, it was also unprofessional and rude for them to speak to me as if I was another drunk person calling for a cab. I understand they were busy, but the bottom line is that I had a reservation that was ignored and then received terrible service. Eventually, my group started looking for alternative options, and found another cab service to take us home. At this point it was nearly 2:00, I had called one more time and was given the same speech AGAIN about it being busy and them sending a van, but obviously I was not about to wait around for that when there was an option in front of us. If you need a taxi service, you can certainly try to give them a call, however, do NOT expect them to be any more reliable than any other cab service - and they will be more expensive - and definitely do not expect any sort of appropriate customer service. And don't bother making a reservation, they do not seem to understand how that works. read more