Had a $16K custom cabinet ordered after an in person meeting with Geoff…read more We had very specific details on the cabinet faces we wanted along with pictures, samples of the stain and specification of fine-grained White oak for the sides and faces of cabinets. THIS WAS STRESSED, that the MAIN reason we went with Tricket was the ASSURANCE that they would build that cabinets exactly as we discussed. From that initial meeting, several weeks later there were dimensional discussions on cabinets which were followed by on-site measurement verifications before construction. When the cabinets arrived, they were of the correct dimensions, but HE HAD NOT FOLLOWED the instructions for the door faces and built a generic Shaker style frames out of, what looks like, red oak (very large grain pattern. NOT AT ALL WHAT WE DISCUSSED. We had spent weeks getting the dimensions of drawers and cabinets properly sized for our space. AT NO TIME DURING ANY OF THE DISCUSSIONS OR EMAILS did Geoff tell us he wasn't going to build the cabinet faces to what we discussed. I had asked him prior to bringing them over to snap a few pictures for us to look at. HE NEVER DID. We didn't not find out he had made a unilateral decision to build much cheaper frames/faces until the cabinets were delivered. It is important to note the drawing were not completed for weeks and ALL of the discussion about the cabinets had been about cabinet outside dimensions and there was NEVER any discussion about a unilateral major change of the appearance. When presented with this unauthorized change, Geoff said "You signed off on the drawings so you have no recourse. Geoff NEVER admitted WHY he has made those major changes without letting us know. He initially said the frames/faces would be remade and he would take care of hinge locations and installation as part of his compensation. But he told us we would have to pay for the frames/faces and gave me the name of a company he said he used. The company had NO RECORD of this job for Trickett Wood Working and it would cost about $3700 plus installation/shipping (Geoff had told me estimated the costs to be under $1,500) to make new frames/faces correctly and ship to Trickett to cut hinge holes to match the cabinets before coming over to swap them out. I contacted Geoff and told him of this pricing discrepancy and he told me he was busy, but thought it may be cleaner for him to offer a partial refund for his mistake but he would have to get back to me after he was back. When I told him that may be a solution, but need to know what number he was thinking of but he did not respond to those entries and unilaterally decided that $850 was a suitable compensation for what would take about $5000 to correct. I found out his solution when a check showed in the mail. Geoff NEVER made any mention that approving the drawings meant we approved the cabinet faces/frame major changes he made. That was NEVER discussed, only dimensions. In none of the documentation or discussions with Geoff WAS THERE EVERY A COMMUNICATION THAT Geoff HAD MADE THIS MAJOR CHANGE IN CABINET APPEARANCE. There is a lot more to this story, Contact me for additional details.

If you're looking for an expert in custom cabinetry, you need look no further. I needed some…read morecustom cabinetry done in my family room and Trickett Woodworks was amazing from start to finish. I got a quick reply to my initial phone call, a fast quote, and a realistic time frame for the job. It's great to find a tradesperson that masters not only their craft, but how to treat their customers right.

Had a leak at back of dishwasher, did damage to floor and cabinet…read more had baxter come to give estamate. they came ,set fan in place to air out a floor that i allready had dried out. they unhooked dishwasher and hose to garbage disposal moved to garage. came back next day and wanted to get asbestos and lead samples to send off. i just wanted estamate!,. now they wanted to do nothing until samples came back. i told them no. i just need est, and i wanted dishwaser (new that i installed) hooked back up, they said they would have to call plumber? they unhooked but do not have skill to hook back up?. they just left and did not hook up anything... terrible company, others told me to not use them ? they were right. again all i wanted was a estamate !. would not have them change a roll of toilet paper...

I recently had over 2 feet of water in my crawl space. After a call to Baxter, they were on site…read morewithin an hour to pump out the water and start dealing with the absolute mess of damage. Zack and his team handled getting a plumber, electrician, and everything else needed to make sure it did not happen again. As a fellow contractor in the valley, we pride ourselves on effective, proactive communication with customers and making it look like we were never there in the first place. I seldom find other businesses doing the same. However, Baxter was over the top, keeping me informed and cleaning up everything after themselves as if it never happened.

Asked for a quote for grout repair. They responded immediately, on a weekend no less. The quote was…read morevery reasonable for the proposed work. Edger is a sincere, knowledgeable and trustworthy individual.

If there was a lower rating I'd use it. Edgar is a nightmare - and worse yet, hides behind his…read moreChristian facade. He kept hiring unlicensed people who he didn't supervise. I had holes in my walls where there didn't need to be, tiles that his tiler couldn't figure out how to center on the wall....MY personal favorite was when one of his guys installed the medicine cabinet with a faucet that blocked it from opening. Rather than point that out - the guy kept installing it - pointing to it (he doesn't speak English!) and laughing! The T11 on the outside of the house got installed at 7 pm on a friday night because I casually asked if they could put up plastic or something, it was December! And it was the WRONG SIZE!~ A few months after I kicked him out and said ENOUGH an electrician went to move a switch location and discovered ALL the can lights needed replaced because they weren't attached - just propped into the ceiling...($$KaChing$$). Then we discovered the toilet leaked...when that got pulled up we discovered water up under the tile, to chip that up we discovered the wiring for the heated flooring installed right to the edge - and it got broken - the WHOLE less than one year old marble floor had to come out and be replaced. ($$$KaChing$$$). AND, he left a broken ceiling heater behind we had to pay to dump. My contractor friend offered to be a go between with him to get resolution going and got nothing but drug along when he realized he needed to pay for the damages. After 2 months of blow off I filed small claims and won a judgement. I turned it into the insurance company and he won't authorize it. Moving on to lien on his house and business.

Bad news is we had our washer bust a water line while we were not at home. Good news is we…read morecontacted JRCC. For the last couple of days "Tony & Chaz" have been at our home drying out the main floor & crawlspace. They are good! On time, clean, polite, answers questions in down to earth terms. For such a disastrous event in our new home of only 14 days, Tony, Chaz & JRCC have been life savers. We are now contemplating using them for the actual repairs & will update this review as work progresses. Good job gentlemen!

From the owner: Just Right Cleaning & Construction is a family-owned and operated commercial cleaning, disaster…read moreresponse and restoration business. We've served the Eastern Washington area since 1985, first as a carpet cleaning business, and more recently as a full-service restoration company. We're proud to say that JRCC is the oldest, most trusted restoration company in the area.

Best work I have ever had done. Timely, clean and efficient. Will use for all my contracting needs…read more Tons of compliments on bathroom.

From the owner: Friendship Builders offers a unique blend of craftsmanship, problem-solving skills, and integrity…read more We can expertly perform jobs ranging from small repairs all the way up to full remodels and everything in between. If you are looking to have some kitchen or bathroom work done and would like a free on-site quote, give us a call.

In mid-November my husband hired the owner Eric from Eric's Painting and roofing out of Selah. His…read morejob: sand, paint and primer downstairs room, upstairs foyer, bookshelf, and two bedrooms. He was also hired to renovate the upstairs bath, but always had an excuse for over 6 weeks why he could never begin the job. Unfortunately, Eric is not what or who he claims to be. His overall professional behavior earns him a zero; this man is a con and he will play you! His daily chatter of how good he is at everything was quite the demonstration of an extremely dishonest person, one who has total disrespect for others, especially those of a different race. He was very good at exaggerating and wasting time. I fired him after 6 weeks for a job that should've taken two! On the day he was fired, Eric verbally attacked me in my home for calling his attention to areas he claimed were finished, but I have evidence they were not. I even tried to apologize for being picky, OMG!!! His reply shouting as if I was a block away "don't even talk cuz I don't want to hear it...ya know apologies are like assholes, everybody's got one!"

Same experience as Marilyn. We bought the paint, kept in contact & had our project delayed several…read moretimes. Finally, on a Sunday morning before the expected Monday start date, I received a call at 1:15 am. (at least that's when the call rang through). I quote from the voicemail transcription - "l don't feel like messing with you and your husband....I really don't want to do business with you sorry so don't call me back. Bye". Imagine his surprise when I called him the following morning & made him commit to a date. To his credit, his employee arrived around 7 am last Saturday, 2 days before the Monday commitment. Clifford doggedly scraped & primed & scraped & primed - working from 7 am to 7 pm on Saturday & Sunday. He painted from 7 -7 on Monday & completed the job Tuesday morning. Clifford did a great job & we appreciate the extra efforrt. Unfortunately, Clifford's A+ effort & job couldn't overcome his boss's lack of professionalism.