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    Cranfield Dental Practice

    5.0 (2 reviews)

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    Recommended Reviews - Cranfield Dental Practice

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    17 years ago

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    The Hub Dental Practice

    The Hub Dental Practice

    3.0(2 reviews)
    7.2 mi

    The Dental Hub deserves 0 stars. TRUSTPILOT reviews show the true picture of what's going on!…read moreGo elsewhere. Dr. Nabeel was dismissive and unprofessional, openly admitting he's never had dental treatment. He kept commenting on my Invisalign journey when I wasn't asking for his opinion. I went in for an emergency check-up for pain unrelated to Invisalign, but he insisted on offering unsolicited comments. When I asked about the brand of whitening products they use, he couldn't even give a straight answer and made a mockery when I asked if it was Phillips Zoom. He seemed more focused on proving himself rather than addressing my concerns. His people skills and customer service were severely lacking. I called to give basic feedback about this, and I received an unreasonable message from the so-called director of The Dental Hub, who manages both the Milton Keynes and Northampton branches. He told me that a manager would call me and that they welcomed feedback, but instead, he ended up texting me and referred to me as "a pain in the arse"--this message came from the company number. (See attachment) The director seems more focused on walking his dog and sipping coffee than actually managing the practice and handling complaints professionally. He clearly didn't bother to check who he was messaging before hitting send. Just because you're a private company doesn't mean customer service should be ignored. This practice seems like it doesn't care about patient care. I'll be interested to see what the GDC has to say about this. Update: The director reached out via his personal number, offering a brief and unconvincing apology. (See attachment of how they handle misconduct and complaints.) This sums up how this place handles issues.

    Before I visited The Hub Dental Practice in Milton Keynes, I never liked to smile in photos and any…read moresituation. I was really unhappy with my teeth. I have had my invisalign for 11 months now, and the result is amazing. Throughout the treatment they were really friendly and caring at The Hub Dental Practice in Milton Keynes. They was very flexible with appointments time as I had to cancel a few appointments and did everything they could to fit me in to speed up the process. I would highly recommend The Hub Dental Practice in Milton Keynes to anyone who is not confident about there teeth, it is totally worth it and I am constantly smiling and can not thank Kostas and Beckie enough.

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    The Hub Dental Practice
    The Hub Dental Practice
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    Cranfield Dental Practice - dentists - Updated May 2026

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