Craig Plumbing Centre

2.3 (4 reviews)

General Contractors

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Kay Y.

3 years ago

I had a bad experience with Craig Plumbing. Purchase not delivered but monies released.

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Steven L.

6 years ago

This company did not address our needs. They are quick to bill but uninterested in listening to what the customer needs. My experience with the staff varied but I found that my questions during my consultation went unanswered. Brian was a good guy but some of the senior staff members were very difficult to deal with and quite frankly wasted my time while billing at $150/hour. I ended up calling Robert's plumbing afterwards. Roberts plumbing repeated the consultation and were much more professional and cooperative. They also charged substantially less. read more

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Kurtis K.

9 years ago

Curt is great. His team and himself made my experience with them very pleasurable. Everything was as they said and on time there was no delays or hidden fees. I am vey pleased with the work they have done for me. read more

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Andrew C.

11 years ago

We bought a simple bathtub and fixtures for a bathroom renovation from Craig Plumbing. After selection and paying a deposit our positive experience turned negative. Their sales person called us repeatedly to tell us our product was in, at 8AM, but he had already done so, and on two occasions he actually had us confused with another customer. We were initially told it wasn't a problem for them to store the tub for a week or two and to work around the pace of the renovation, but then they repeatedly called demanding payment and for us to pick up the tub. We paid immediately and made arrangements to pick up the tub within a few days, and when our contractor arrived, they had lost everything and actually said it hadn't even come in! Fortunately it was found, but it was not ready for pickup, and so they wasted our contractors time, which we pay for. Would not deal with again, there are better suppliers in Thunder Bay with the same product lines. read more

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