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    Craftsman Collision

    4.4 (12 reviews)
    Open 8:00 am - 5:30 pm

    Services - Craftsman Collision

    Bumper repair

    Collision repair

    Auto customization

    18 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto maintenance

    Auto mirror repair

    Auto mirror replacement

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto steering and suspension repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Rear-end damage

    Auto window repair

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Craftsman Collision Photos

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    Recommended Reviews - Craftsman Collision

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 month ago

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    1 year ago

    The service was fast, my vehicle looks great, and they cleaned it inside and out. Very happy. I'd definitely recommend the Langley location.

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    4 years ago

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    Stacey C.

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    2 years ago

    Very happy with the service and timelines at this location. Roman is highly knowledgeable and great to deal with. Highly recommend.

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    4 years ago

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    Stacey C.

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    5 years ago

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    3 years ago

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    8 years ago

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    10 years ago

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    Stacey C.

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    8 years ago

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    Stacey C.

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    9 years ago

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    Review Highlights - Craftsman Collision

    The Staff and in particular the Service Manager, Tom, were all a pleasure to deal with.

    Mentioned in 2 reviews

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    Precision Dent Repair

    Precision Dent Repair

    (25 reviews)

    Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

    My Porsche Turbo was hit in a parking lot and received a couple good sized dents plus needed some…read moretouch up. Chris from Precision in Richmond was recommended by a a company I was dealing with on an unrelated issue. I will say I have seen perfectionists but Chris is beyond meticulous and a solid guy as well. On top of that his work was reasonably priced. Unbelievable work thank you Chris. Hopefully I don't need his help again but if it happens his work is amazing. Shawn.

    OpenRoad - Rims that were "repaired" when should have been replaced on a brand new truck and won't warranty

    OpenRoad

    (5 reviews)

    Horrible communication between the front desk and the mechanics, and zero common sense from the…read moreworkers. I have a wheel at the rear that needed repair, and it they repaired the front instead (the front has no damage whatsoever). What exactly did they fix? All it takes is ask a simple question to the front office and they will see the memo that it's the rear and not the front! They couldn't see the obvious single wheel that has damage while the other 3 has none? Now they are holding my car longer than planned so they can sort out their mistakes. Props to the lady at the front desk who did her job properly and noted the correct details. Someone dropped the ball somewhere and that person is not owning up to it. 0/10 would not recommend.

    Horrible work and worst customer service I have ever experience by management. (Girls at front were…read moregreat) I have gone here on 2 separate occasions for repairs to my (brand new truck) after being hit. Both times I had to go back 2 or 3 times. My bumper was falling off about 2 days after leaving the shop. I went back and they had it for a day. Fell off again after they so called fixed it. I ended up doing It myself... again on my BRAND NEW TRUCK. My rims were damaged and instead of replacing them like they charged Icbc for they fixed them.... Now they are both pealing and the horrible management is trying to blame everybody else. And is not warranting there work that was done last year.... Even though the receipt says LIFETIME WARRANTY. So please do yourself a favour and DONT GO HERE!

    Craftsman Collision - autorepair - Updated May 2026

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