Customer service needs to improve. Walked in today and there were maybe 3 customers there. No one…read morespoke while I was looking or when I went to the dressing room to try on clothes. Lots of cute stuff too! But‍

I ordered a $200 Queen of Sparkles Christmas sweater. I received no email confirmation, no…read moreresponses to emails and no responses to their website chat. Called 4 separate times and finally received USPS Tracking information. Two days later and my sweater still has not been sent per tracking information. Every time I've called the employees are rude and say "the owners are out of town so they'll respond when they get back." Definitely do not order from this store, still questioning if this was fraud by the way this has gone.

Came out here to visit my grandma, she wanted to come to this store and the smell from some candles…read morestopped me in my tracks. I had to get 2 of em lol

This gift shop has been around a while but is keeping up with the times with great clothes, gifts,…read morejewelry, candles, other good smelling things and more!!

Very cute clothing and accessories boutique!…read more Ann is amazing in the hair salon. She really listens while using her expertise to make sure you have the right plan going forward. If you have blonde ambitions and are coming from another color, I highly recommend her. She did a great job with my hair that had been dyed incorrectly by another stylist.

A great gift and clothing boutique! I try to stop every time…read moreI come to Abilene on my way to my parents house, I always find something! The owner is super friendly and she always has a great selection of clothing and gift items.

I don't recommend this place at all..I bought my son a shirt for christmas with his favorite…read morecharacter on it. I was so excited they could do it. My son got to wear it only one time. When I washed shirt it shrunk..so I thought maybe I just got a bad shirt cause the brand is usually a good brand. So I went back and asked the owner if he would make me a new one cause it shrunk . The shirt shrunk in the arms,neck and it was shorter..omg you would have thought I asked for a million dollars. He got very rude and started looking for a same size shirt so I thought he was going to replace it but no he took a shirt down to measure it to mine and he was like it's the same size very rude like I was crazy.. I asked him one more time to please replace he said no that had to take up with t-shirt manufacture I was like are you serious..i didn't want my money back I just wanted another shirt..i will not ever go back!!

Very cute bookstore-- I've found some treasures here at reasonable prices…read more I'll definitely be back.

From the owner: Porta Blu Bookshop is more than a bookstore! We carefully chose and curate our very gently used…read morebooks, with the goal of carrying specifically what our customers are searching for. We accept book donations for in-store credit, and add discounts periodically to students, teachers, military, and seasonal specialties. Carefully selected by a former teacher, our children's are is enchanting, and holds Weekly Story Time. Specializing in Rare and Antique Literature, Porta Blu has a cozy, vintage atmosphere, filled with locally hand made and created vendor sideline items. These items include bookish finds, vintage treasures, luxurious hand poured candles, home grown plants in unique potting, local art, jewelry, greeting cards, and crafts. Free coffee, or tea, is available with any purchase everyday. Our adorable, inviting space is also a Venue Host space for small events, parties, showers, meetings, and clubs. *Ask within about renting our space for your next event, or becoming a vendor with Porta Blu Bookshop!*

This business in River Oaks shopping center garners its business from the ladies shopping at the…read morekid's store next door and the supermarket. It caters to high priced bric-a-brac, holidays ornaments, and baby gifts. My problem with the store is the clannish "you ain't from around here" attitude. Over the years of living in Abilene, I've been to the store probably five times, looking for baby gifts. The clerks, whether young or old, have all been just...rude. Either they are totally focused on whichever elderly 'society lady" is gracing the establishment, or they are on the phone or talking to each other at the desk. If they do greet you, it's to aggressively inquire what you're looking for, and if you reply you are just looking, forget it. They'll scowl at you from the desk, sure that you're fingering their merchandise for pocketing. Now, I want to add that I am a middle aged woman, well dressed, and I smile and prepare myself to greet the saleswoman upon entry. I don't know who is training the people who work there to act like this! I honestly don't know why I keep giving them a chance, once a year or so. I can honestly say the best experience I ever had there was seeing something in the window, going in, taking it directly to the desk, and exchanging all of two sentences with the clerk- "yes, that's it", and "thanks" being handed my bag. When I'm told to "shop locally", I laugh and wonder if these businesses have any idea why we shop online.

The store sign said it opened at 10 am but never did. We waited and waited and nothing. I wouldn't…read morewaist your time going.

DONT GO HERE!!! Everything is so cheap and breaks within the first use... My husband was told his…read moregovernment issued real ID was fake!! Just go anywhere else service is awful with rude employees and the products are literally worthless.

All kinds of options for all kidneys of people! Whatever you're searching for they got it!…read moreProfessional staff and clean store.

Very friendly and helpful staff and they have a great selection. I was in and out within a few…read moreminutes. Will be returning for future business.

Absolutely beautiful arrangement on super short notice. They responded quickly to my emails and…read morefollowed up on my order with me ( I had reached out after hours. I picked Lucille's because the pictures on their website looked original. Not stock pictures that you see on multiple websites. When my cousin sent me pictures of the flowers that were delivered, I was so pleased. They were absolutely gorgeous. Highly recommend Lucille's. For both customer service and work.