I was with Liberty Mutual using their registered agents and not pleased with the premium increases…read moreover the past 10 years. In fact the one claim we had with them, which was an auto claim, was a horrible experience. The claims adjuster was not helpful and fact falsely reported that the minor damage was major as as a result the carfax report affecting the resale value of the vehicle. I have a friend who uses Berger and ONeal for their insurance and Michael Berger and his staff looked at my policies and recommended new carriers that in total saved me at least $8000 in this first year. It was the best insurance move I have ever made.

I have never purchased insurance for myself before. After doing some research, I decided it would…read morebe wise to use an independent agent. Enter Berger and O'Neal. I met with them in person and discussed policy information one on one. They answered all my questions and were very friendly. They wanted the same things that I wanted, to have good reliable coverage and to pay as little as possible for it. They provided me with an "insurace binder" that I took to the tag office to register my car the same day. When I got to the tag office they told me they could not accept the "insurance binder" without the VIN# on it. I was able to call up my agent, have them fax over an updated document, and register my car. If I hadn't used them I probably still wouldn't have insurance, and if I did, it probably wouldn't be a good deal. Plus, I probably wouldn't have been able to register my car yet. If you want good coverage, no hassle, good value, and human interaction, then call them.

James is a great agent. He helped us understand all of our options finding a great plan for my…read morehusband and myself. His experience in the industry allows us to lower our premium by almost half what we we were paying with BCBS. I would recommend James to anyone who wants a assertive agent who listens to your needs and will do all the leg work to find a plan for your needs.

James was a tremendous help in getting our health insurance needs met. He was very informative and…read morepatient with us during the process.

Joe is a personable, knowledgeable guy who was my mom's agent for years until she passed. Now he's…read moremy agent as well, for both home and auto. He was particularly helpful with an unusual situation I had and resolved it with no issues. I love that when I call his office I get his assistant or that he himself answers the phone--fighting bots to get to a human representative has become the norm and wastes so much time, resulting in a frustrated customer by the time an actual human gets on the call. I see myself staying with Joe for years to come.

Highly recommend Joe Paul for any of your insurance needs. Such a respectful, kind, and caring team…read moreand are always willing to help you out promptly in the time of need. Thanks for always taking care of us!

I had been a client for another big name nation wide insurance company for 15 years. I have been…read morerelatively quite satisfied with them until I met Pankaj and he offered me a friendly review of my insurance coverages and offered that he may be able to reduce my premiums. At first I was very apprehensive as I knew my premiums were already quite low given I had excellent track record with my home and auto and I was with them for almost 15 years however I still gave Pankaj a try. When he ran my numbers, I was very pleasantly surprised that he was able to get all my premiums and overall insurance cost down with Farmers by atleast 20%. It was a no brainer for me to switch at that time. What I really like about Pankaj is that he not only works very hard to get you the best possible deal and value with respect to insurance, he is also very knowledgable in all types of insurances - Life, Auto, Home, Business General Liability, Business Error and Omissions etc. I have since then called him several times to take his advice on different types of insurances and he ALWAYS picks up the phone and answer all my questions with lot of patience. His knowledge and customer service has been by far the best among all the insurance agents I have worked with in last 15 years. I can say that one of the biggest reason beside his quotes, I decided to move all my insurances to his recommended carriers was due to his excellent customer service. Now I recommend him to all my family and friends as I can trust him that he will take very good care of them.

Friendly, Always available, Competitive rates are some good attributes of Pankaj. Been with Pankaj…read moresince June 2018, after 23 years with State Farm! But whats "Excellent" (above all) is the Farmers Experience. Recently had the misfortune of totaling a Prius. Overall, It was a rough time dealing with the total loss as we intended to drive the car for another 6-8 years or so. With the professionalism, communication skills, knowledge and efficiency of the Farmers Claim agent help (Ms.Stephanie) and their preferred shop (Ed Voyles Body Shop -Mr.Heath) the process of claims management and the blow was softened. Within 12 calendar days, the payment was EFT'ed to my account. It was a very reasonable settlement (Kbb Good Value+Kbb Very Good Value/2). Thank you Pankaj, and thank you Farmers!

Deana is DYN-O-MITE!!! I met with Deana and brought all my insurance doc that I current had. She…read moreworked to explain every option available and even showed me where is could do better. Deana was great and made me feel like a person and not a number. I am glad I was referred to her.

I have always had a great experience with Deana and her office she always works with you to get you…read morethe best policy for your needs and is very understanding during life events and she is always there to help. I have also had mostly good experience through the call center where the agents will work with you and explain things on how to help you. I just got off the phone with a gentleman named Austin from the call center in Idaho because something had got messed up and the rep that called me a few days ago wasn't so nice and Austin explained what he could do now and what I also have to contact Deana about because he is in another state so some things he couldn't do but he documented my account to let Deana's office know the entire situation. I have been with allstate for about a year now and before that I was with American family insurance and I used to say I wouldn't switch from them but when Deana called me and she told me how much more she could get me and I would be paying less than my current policy I switched immediately. Deana and her team is an amazing team to work with and she will let you know what coverage you have and if she can save you money and get you more for your money. I enjoy the opportunity to have my policy through great people. Donna

Wonderful family business. This is where you want to get business done. Professional. Nice…read more Honest and loyal.

From the owner: Southern Insurance Underwriters' premium volume has continually grown since 1964 and is represented…read moreby over 2,500 Independent Agents, primarily in the states of Georgia, South Carolina, Florida, and Alabama. In addition to the home office in Atlanta, SIU has offices in Orlando, Florida and Montgomery, AL. SIU has a broad range of property, casualty, and transportation products and specializes in hard to place, specialty and excess & surplus lines risks. With an experienced staff of seasoned underwriters, the scope of risks that can be underwritten ranges from the most simple property risks to highly sophisticated self-insured programs. SIU is active in the American Association of Managing General Agents (AAMGA), National Association of Professional Surplus Lines Offices (NAPSLO), the Independent Insurance Agents of Georgia, Alabama, Florida, and South Carolina and the Professional Insurance Agents (PIA) of Georgia, Alabama, Florida, Tennessee and South Carolina

The Markey Agency like all of the Nationwide Insurance agency that I've dealt with are professional…read moreand efficient. With its a question on whether a certain repair for my car is covered by insurance or questions about billing...they are always prompt and courteous. This is their new office off of Holcomb Bridge across from where the Target closed down... The only other Nationwide in Roswell other than this one is here https://agency.nationwide.com/randy-clevenger-in-roswell-ga?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib There is also a Nationwide office in Alpharetta https://agency.nationwide.com/loy-j-day-in-alpharetta-ga?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib 1516th review 9/6/2018 437th for 2018

The Markey Agency is great... always friendly when answering the phone... I specifically deal with…read moreDavid who has put together a great insurance package for me. I actually saved a "bunch of money" by switching from Progressive to Nationwide and I get better customer service to boot! The Markey agency doesn't just sell Nationwide Insurance, they sell a variety of products and are licensed to deal in a variety of states! I found David and the Markey Agency when I still lived in Georgia... imagine my delight and surprise when I found out he's also licensed in Tennessee! So as I made the move to Chattanooga, the transition of my insurance products was quick and easy! No matter how many customers David has, he always makes you feel like you're the most important person to him as you're speaking to him. There's no distractions, he's focused entirely on you. I like that, because I know that he'll pick up on the little things that I might need to go along with my insurance. I recently learned that David and the Markey Agency has been expanding to many other states too... just because you don't live in Georgia or Tennessee, doesn't mean you can't experience this same level of customer service! If you need a new insurance agent, or a better rate quote, give them a call today... tell David that I sent you!

Jeremy is amazing! The rates he quoted were spot on for my insurance needs. I thought he was just…read morean agent but when I found out he was the owner I was even more impressed due to the amount of time he spent explaining my old vs. new policy. When all was said and done I felt like I added a new family member. Best experience EVER! Look no further! Jeff Usery's agency is like no other. Don't just take my word for it, call to get a quote yourself. Jewel L.

Jeremy, Brenda, and Marcus are so helpful. I am getting the best insurance for a good price and…read morehave the best people looking out for me. I've been with a few different insurance agencies and they are always pushing stuff I don't need or not looking out for the things that I do. These guys are honest and take the time to explain things. Thanks for all you do!

One of those businesses that you don't want to have to use but, when you do, you want to work with…read moreexperts who go above and beyond. Great experience with the team who walked me through the process of negotiating with the insurance company and were able to dramatically change what insurance was willing to pay. Absolutely recommend you use them if you ever find yourself in a situation where you need to negotiate diminished value.

I had a great experience working with Matt! He took care of the entire process from start to…read morefinish, handled all the communication with the insurance company, and made everything so much easier for me. He was professional, responsive, and always kept me updated. Highly recommend!