this review is about the client experience I had with CBI staff in particular A lady named "Star!"…read more OH my goodness! I am still shocked at the telephone manners of this person/company. First when I called they called me by the wrong last name and were trying to arrange an appointment for the wrong issue. I can completely understand how this can happen and was willing to let this pass as I really liked the lady I spoke with at the time. However, when I called back to rebook the appointment I was specifically suppose to speak with Lauren who was super nice. However, "STAR" the lady who answered.....completely ignored my request to speak with this individual. I can't believe I'm writing this. She ignored me completely and basically talked to me in a very totalitarian manner. I am still in shock. So, as I proceeded to "try" and ask her again if I could speak with Lauren she continued to speak over me ignoring my voice. Told me when my appointment would be and the day. I told her that she obviously does not follow instruction very well as I specifically wanted to to speak with Lauren....or, at least someone who enjoys dealing with clients and understands the importance of providing a positive client experience, etc. To top it all off, after I called we spoke yet again and she proceeded to have me on speaker phone. I could hear another lady in the back ground state...not sure what's wrong you're being nice to her. first of all, it is not appropriate use speaker phone when calling clients. especially for initial introductions and when you are working within the healthcare field...some information is confidential; it's just inappropriate and unprofessional. I am upset, appalled and find it hard to believe there are individuals in society who treat people like this. To make matters worse.....then her boss called who was really nice and stated that she was told I wanted to speak with her and she was actually following up. oh my, again she was nice but I did not ask to speak with anyone's manager. Wow! I am sure there are good Occcupational Therapist at this organization. however, because I was treated so so soooo poorly by "Star" I cannot in good conscious visit this establishment. She was very belittling and to know that someone would hire an individual such as this is very unsettling. maybe she was as having a bad day. we all have bad days at times.

Lily is very professional and understands painmanagemt very well. Her deep tissue massage really…read morewoke up my dorment muscles and with only one treatment I was able to move pain free. Lily has true healing powers.

When I moved to Halifax, I had a difficult time finding a doctor that respected me and listened to…read moremy concerns. Fortunately, once I had decided to bail on the first doctor, I found Dr. Bruce Silburt and his staff at the Mayflower Medical Centre. Mayflower Medical is a shared practice. Dr. Silburt practices there, as do a number of his colleagues. The central office staff support all associated doctors. I've seen two other doctors besides Dr. Silburt. Everyone has been respectful and kind, and worked with me to find a solution to whatever was bothering either myself or one of my kiddos. Of particular note is the weekend clinic hours they offer; sometimes that's the only way you can get seen in a hurry. Having said that, I do have to let you know that appointments go quickly; for a routine visit, expect to wait 2 - 3 weeks. It's difficult to be seen for an urgent complaint, which is why I have back-up doctors at the Family Focus Medical Clinic. Between the two practices, I can usually get everything taken care of without too much bother. If you have an appointment booked, it's a good plan to bring a book -- it's very common to have a significant wait before being called back. But, all things considered, I'm very pleased with both Dr. Silburt and the Mayflower Medical Centre.

I've been going to Dr Silburt for 20 years. Don't believe these reviews. Top notch Doctor that…read moretruly cares.