I went to Dr John Miller's office over 2 weeks ago because of severe lower ankle and foot pain. I…read morehad been to his office a month prior. Dr Miller said he was going to order a scan and other tests of my ankles and feet. Over one week went by, no call from either the doctor's office or the clinic that was going to do the tests. When I called back to Dr Millers office, they said they had the wrong Fax number? Really, a whole week,and they couldn't figure out their machine didn't go through to the MRI clinic. I then asked if it finally got through, they reassured me it did with a confirmation. On that Tuesday I called back yet again asking why no appointment call or text. The Nurse had no answers. Instead of saying I'll follow up on this, she said here's the phone number to the MRI clinic in Mississippi. The lady there said she had no record of me or any request. I finally asked on that following Thursday could you please call Dr Millers office and find out what is wrong. Well 5 minutes later, Dr John Miller himself calls me and says, you have been extremely rude to not only my staff but to the people at the schedule center, and that I'm a racist. I was just floored by his comments. He said I don't want to be your doctor anymore. All this because his nurses couldn't schedule a simple test requested by the Doctor. I'm 71 years old, and have never seen such horrible service by a doctor's office in my life. I was kind, polite, and just wanted someone to help me since my diabetes is taking over my ability to walk. Stay away from Dr Millers office in Guin Alabama. I'm not from the South, and their predudice really shines through here. Go anywhere else but here!

I really appreciate the doctor here who took time to listen to me and help me with a few issues…read more The staff is great as well. They have a quick turnaround on labs and efficient communication through their portal .

I guess I went here on a good day. The ER staff took good care of me. I was a lot more sick than I…read morehad realized, and I was quickly admitted, and over my 5-day stay I received very good care. My 3-star rating had much more to do with the facility itself. It is old, and showing its age. My nurses were great, especially Christi. I don't remember all of their names, but I'm thankful for them all. My hospitalist was very thorough. They very literally saved my life, as I was septic and beginning to experience kidney failure. I'm now recuperating at home, thanks to the staff at Winfield Hospital!!

this emergency room is a joke! what kind of doctor asks what happened, interrupts you before you…read morecan ever tell him the problem, and walks out of the room!!!! no excuse me, kiss my ass or nothing!!! this place has to have the rudest personel i have ever seen in a profession meant to care about people!!! i would suggest you go anywhere else unless this is your last possible option. don't worry if somewhere else is an hour or so away, trust me, you will spend more time waiting for treatment than you will on the road.