I would not recommend using Cox Interiors. We had them make custom doors for the front of our house. The doors were beautiful. The doors came with a one-year warranty. Within a few months, the wood panels on both doors started warping. It took Cox a couple of months before they came out to look at the doors. Several months later they determined that the doors are defective, and they decided that the doors needed to be re-made. It's now been eight months, and I have still not received new doors. Now, one of the glass panels has moisture inside a panel. My salesperson has now stop accepting or returning my calls. Unfortunately, it looks like I will have to sue the company and seek a refund. The quality of the doors is not good, and the service from the company is horrible. read more

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Interior door dept uses really bad wood, and their personell does not have the correct knowledge on measuring correctly, so now rails dont fit, panels wont fit so they have to keep hammering them in with a lot cracking. I never bought just worked in that dept. Supervisor did not like me even though I was the best in my job, told by a 35 year employee. You just wont believe how they screw up alot of doors for a job and do patchwork, im talking on those big oak doors too. They will fire you if they dont like you, dont matter if youve never had a writeup. After Larry left, the new boss cannot handle stress. hes got his favorites and i wasnt one even though i worked quickly with precision. didnt matter so find another place read more

Do not use this company! You will be wasting your time just like i am currently! I have received every excuse known to man for my interior doors not being at my job site. First the salesman "Jerry" came to my house to measure for interior doors and didn't measure my main floor doors so he ordered the wrong height. It took him a month to figure out he made the mistake after i questioned him multiple times.. After requesting multiple updates on my order he finally claimed that all of my doors was in and will be delivered on oct. 4th,2021. I made my original door order In June and it is currently OCT with no plans of receiving any doors. I didn't believe him due to all of the other excuses and lies i was told previously so i called Cox interior myself and drove over a hour to campbellsville to retrieve my doors. When i arrived the people in the warehouse was very friendly and helpful but also told me only half of my doors was in. UGH! So back to beating me around every bush in the yard.. now a different salesperson is telling me that my doors are on a ship in the ocean and until they get the container crisis under control it could be months before my door arrives. HAHA Literally two weeks ago another salesman said all of my doors will arrive in two weeks. What the hell is going on??? Just do yourself a favor and stay as far as away from this company as you can. IT IS A WHOLE CLOWN SHOW! After they receive your money they have zero information for you! read more

I wish I could place a review of zero stars. This company has been a nightmare to work with. We ordered a house full of interior doors for our remodel and 50% of them were the wrong measurements, including the barn door we ordered. From initial measurements and order, to final delivery of correct doors, the entire process took six months. The barn door is still incorrect even after being delivered a second time but our contractor made it work because we simply did not want to deal with them again. Products were delivered without notice of any kind and were left out in the weather because we were away for a weekend. Had we had known that doors were being delivered, we would have made arrangements. There were many times that we were told to expect deliveries on certain days but product never showed up and was always delivered unannounced. The entire process has delayed our remodel by weeks if not months. After voicing our complaints with one of the managers, (we refused to contact the salesman again because of lack of returned correspondence and simple incompetence to scheduling delivery of correct items) they offered a partial refund of an insulting $200. This was less than 10% of our order that had taken months to deliver completely. We told them how disappointing that refund was so they offered us $300 instead... Not worth the constant headache and stress from delayed construction. To cap off this entire circus of a company, when they sent our refund, they made it out to a "Christina Bell". My wife's name is Krista... This was after she had been in constant contact with a manager for literally months. They did not even have enough respect for us to remember their customer's name. Especially a customer who has communicated with them constantly via text and phone calls. I would rather someone chisel their own doors out of a tree than recommend this company. From what we've seen, they're not fit to run a coffee shop. read more

DO YOURSELF A FAVOR AND DO NOT USE COX INTERIOR!!! This company stole from me! They had me pay $11,000 upfront, for subpar materials, then only delivered half of them to me. I've now been trying to get my materials or a refund for a month! Their carpenter and his crew came into my home like wreck it Ralph and left huge dents and scratches in all our walls, broke a light, refused to respect my requests and took 20 minute dumps in our master bathroom several times a day. They made all their cuts INSIDE our home, not taking precautions to cover any of our things, leaving huge messes they never cleaned and got an attitude when asked to. To top it all off, some of the work done needs REDONE because it's cut so poorly and an entire shiplapped wall is completely and very visibly crooked. Trim isn't sanded and has splintered pieces hanging from it, doors came damaged etc. This company is a nightmare, just stay away. read more