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Covington Credit

5.0 (1 review)

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3 years ago

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Chase Bank - Dessert menu     Don't come to this bank

Chase Bank

(17 reviews)

My hubby & I were interested in opening up a CD investment in our home bank , Chase. We tried to do…read moreit initially by walk in but they're too occupied on Saturdays so I said ok we'll try next time. That next time was on a Saturday too & sadly, they don't have anyone available for the CDs. We were advised to make an appointment and the senior lady took our number & told us someone will call us. We told her they can book us for the 21st but there's no call nor any shadow of that call she promised! I had to book online for the 28th of September. We were able to talk to a banker Angela and she took our info but she advised us to get a complimentary financial advice with another banker, assuring us Javier even if he's not scheduled on Saturdays, she said she'll have him come. We agreed and she scheduled us for the 5th October, sent a calendar appointment & I accepted. Come October 5th & upon arrival, NO Angela & No Javier. Instead, we were talking to that senior lady again told us Angels called out sick, no Javier either as he's not scheduled on Saturdays. The senior lady said they tried to call me during the week but I didn't get any of it, nor even a short voicemail. So in conclusion, DONOT do your banking here! THEY'RE NOT INTERESTED & seem don't want our business! Extremely unprofessional!

My grandpa went to this to this bank at the drive-through to deposit a check and his license got…read morelost because an employee mixed it up with someone else's. The employee lost his ID! This is ridiculous!!!!! I pray this doesn't happen to anyone else because the hassle to get him a new ID was insane. My grandpa made an appointment with DPS & wasn't able to be seen until three weeks later. For a whole month my grandpa was without a license. The whole situation SHOULD NOT have happened to begin with. Employees need to be responsible and stop being so careless when handling important items. This bank needs to DO BETTER!!!!

Covington Credit - financialadvising - Updated May 2026

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