Great family run business. Helpful staff as well. If they don't have it they try to find it or an…read morealternative.

Very helpful and product I asked about. They did everything they did to order it in. I really like…read moreshopping at country sense

Terrible customer experience with CountrySense Nurseries…read more They do not communicate with clients once they are paid and orders are not delivered. I placed an order on May 17, 2025 and was promptly sent an email asking for an etransfer. I bought a $10 item and was charged $23.10 for expedited shipping. I was told it was a busy time for them and that my order may be delayed. It is June 15, 2025 - 4 weeks later - and I have not heard a thing nor received my order. I have reached out to CountrySense via e-mail four (4) times and via FB Messenger once. I have tried to telephone but neither of the locations answers the phones - they seem to be out of service. I have requested that my order be cancelled and that I be refunded - twice. I have not received a message back. Save yourself the grief and don't bother ordering from this company. I cannot speak for their walk-in sales service but would never recommend the on-line order route from this shop.

This is a great place to get carpet. We needed a specific piece which they had in stock at a great…read moreprice. They were very helpful and went out of their way to help us get what we needed. Definitely recommend this place.

From the owner: Small local Guelph business. We provide the service and quality that big box stores don't have time…read morefor. Come in to The Carpet Store for excellent service, honesty, and high quality products.