She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

Would never try to do business with them again, waste of time for nothing. My last 2 accidents were…read morenot my fault in fact I was even paid out for them running red lights and hitting my parked vehicle and I'm being told that I won't be accepted for that? Ridiculous. Quite sure the price they would have tried to give wouldn't be worth it anyway.

Very frustrating experience with customer service. I have been calling for the past two days to…read moreclarify a billing issue, and unfortunately I received inconsistent and confusing information from multiple agents. Each time I asked a basic question about my premium or billing, I received different answers. At one point, I was told to pay an additional amount even though my understanding was that the balance had already been paid. After being placed on hold, the answers would change, which made me question whether the representatives were properly trained on their own policies. Communication was also difficult. I specifically requested that all correspondence be sent by email only, but the request was not followed. The lack of clear explanations, empathy, and confidence from the agents made an already stressful billing situation even more frustrating. I hope this company improves agent training, communication skills, and consistency in their billing information because customers deserve accurate and reliable support. I talk to a supervisor she's covering for her incompetent agent and lied that's it's not recorded so I'm not confident about this co it's scam

Terrible customer service agents. You can never get a supervisor. They always claim no documents…read morereceived and they stall the claims process for months. They need to be investigated!

I am trying to fill out my life insurance questionnaire through Guardian. It's been the worst…read moreexperience ever. They cannot find my information that my employer gave to them. Second, I have to give them my information as if I am signing up for a new policy. Third, they are making it nearly impossible to fill out the form. I feel like they are purposely making it difficult so I can still pay the premiums but not be covered for my insurance. Never again will i use guardian.

Terrible dental insurance coverage if you use out of network. I even called prior to my procedure…read moreto make sure what would be covered and they lied. After my procedure they were denying the claim. Didn't even cover a third of it. Such a joke. And the representatives you talk to, barely speak English, the one girl hung up on me. Absolutely no help at all, coverage sucks. I am so mad and frustrated. Be careful about having any major procedure done cause they will lie about they will actually cover.

MetLife has the worst customer service on every level. Their outsourced, offshore employees can't…read moreanswer questions to withdrawal my annuity account. I finally got my lump sum physical check on Wednesday, Sept 10, 2024, which I mobile deposit that same day. I believed that the check would be good, but no! It bounced. I'm overdrawn by $300, with a temporary week long hold until next Friday! I've contacted the Annuity Complaint Agent, by phone and email the last three days. No reply! No one uses their phone or email out of office notifications. Now I need to wait out my other monthly income to offset my insufficient funds on account due to MetLife's bounced check. Sure! I can loan MetLife money! Pretty damn shady and pathetic. Leaving me to hold an empty money bag with NO MONEY! Scam artists!

This is the worst company I have ever dealt with!! Almost no…read moreone knows what they are doing. They are completely incompetent to say the least! I changed the beneficiary on my father's life insurance policy or so I thought. All documents were submitted and I was told the check would be issued within 60 to 65 days. That's an awe fully long time for a check to be issued. I as in contact with them multiple times spending inordinate amounts of time waiting for a representative to answer the call them to follow up and make sure there was no problem. They told me an important document was never submitted. This is after almost seven months of trying to get this matter resolved and submitting all the necessary documents. After speaking to a barrage of representatives, I decided to just submit the document all over again. I called them to make sure they received it. They had but here's the kicker, the representative told me they had the missing document. It was there all along, but no one could find it. How is that possible-gross incompetence is the answer. Stay away from this company unless you like to be tortured. Then just the other day something told me to call

I've been working with the Kate Rhee office for 6+ years now. They have reasonable rates and…read morerespond very quickly. Very professional and friendly team. Great doing business with them!

I have been with Kate's team for over a decade. They are always available to respond to your…read morequestions. Their rate is also very reasonable.

If you ask me who I'd phone if my life depended on it.. Phil…read more Phil is such an amazing individual. He has helped me time and time through. His work ethic, attitude toward life, and sweet personality make me come back time and time again. I will continue to use Phil as my main person for all insurance needs. Plan with Phil is A++, great book.

Very pleasant !! My agent, Phillip is always prompt and…read morefriendly when I need help. He goes the extra mile to ensure my husband and I receive the best service possible!

I've been a customer of Allegiance for almost two years. It's been smooth sailing since day one…read more Adam and his team was able to provide us with multiple insurance options for our commercial properties and expertly advised us through which he'd recommend and why. Recently we had an issue, when our bank mistakenly forced placed insurance on our commercial mortgage for mechanical breakdown policy, for no logical reason. Allegiance not only notified us, proactively worked on our behalf to clarify the issue and get back our monies from being overcharged. I can't say enough good things about the customer service and support. The team is prompt, educated on various products, and committed to needs of their clients. I would highly recommend using them to anyone. Wish I moved my business here sooner!

I was shopping for insurance for my investment properties, home/ auto and called few…read moreagencies/brokers. I was not satisfied with any quotes I was provided until I called Allegiance. Allegience was fast and quick to provide me with quotes from different insurance carriers on the same day and explained every coverage in details. They got me excellent bundled coverage for my home and auto from one carrier, and another great dwelling coverage for my rentals from a diffrent one. They will not try to convince you to get extra coverage that you won't need, like other insurance agents. It was a smooth and easy process doing business with them.Highly recommend their service.

Saved me thousands on my homeowner policy! Highly recommended! Had the whole thing done in minutes!…read moredont bother with anyone else Danny is a pro!

Danny goes above and beyond to get you a good rate . He was able to bring my home owners insurance…read moredown to a lower rate than I was originally quoted . He took his time and explained everything clearly . He knows what he's talking about and is available at all hours .

I did my term life with Eric, you cannot find a nicer, more professional agent. Thank you so much…read moreEric and all the best in 2014.

Mr.Klarman is very willing to explain in details how the policy works for you and friendly to talk…read moreto. Keep on doing a terrfic job and thank you. Wendy James