If you have a family, value your safety, or expect management to uphold the lease agreement, do not…read moremove here. I've lived at Scott Mountain by the Brook for over 10years, and in the past year new management has stepped in and in the last year, I've experienced nonstop noise during quiet hours, violence, and criminal behavior from the apartment below mine. I've submitted dozens of complaints and Ring recordings to management -- including video of domestic violence, drug use, prostitution, guns being pulled on people, my life being threatened on more than one occasion and open alcohol in vehicles. I've even submitted recordings of people pulling guns, threatening my life, and people committing violent acts -- and management has done absolutely nothing. Most of the time they don't respond, or they make excuses, saying "Portland is a tenant-friendly city" -- as if that justifies ignoring my rights as a tenant. The leasing office claims they enforce quiet hours, don't tolerate drugs or crime, and care about community safety -- but that's completely false. I've sent them undeniable proof of ongoing criminal activity, sometimes multiple times a week, for over a year, and the tenants responsible are still here. Oregon law (ORS § 90.322) gives tenants the right to quiet enjoyment, and Scott Mountain has completely failed to uphold this. If you're looking for a safe, quiet, and professionally managed community, this is not the place. What I've experienced here is nothing short of neglect by management, and I now have no choice but to consider legal action. Do your homework before signing a lease here. A pretty landscape can't make up for feeling unsafe in your own home every day and night.

Where does one begin when the list is painfully long. It started off good, the first few months…read more This review would be negative stars if that were possible. The stress, and inconvenience of living here is too much. I thought with each new property manager things would improve. Nope. Moving is expensive, and I remained hopeful. I'm leaving as soon as my current lease is up, since there is no negotiating otherwise. In the almost 3 years of living at this property, we have had no less than 6 different maintenance staff, and almost as many office staff & property mangers. Requests for maintenance take 2-8 weeks even if it's something urgent like (hardwired) smoke detectors beeping constantly at all hours. I've had electrical issues repeatedly & they don't seem to mind that only one of the outlets in my entire kitchen work properly. They just say sorry we are short staffed. Right, for 3 years. Whenever they do get around to fixing anything it's shoddy, and usually a repeat thing because it wasn't done correctly. The last time maintenance was here, he couldn't manage a bath fan replacement without 3 trips to get stuff - never mind this was the 4th time we'd requested it be fixed. The property got an exterior facelift, great. How about fixing the issues like the windows that mold inside EVERY year. Keep them open just a crack for circulation and your heat bill will be OUTRAGEOUS. The way they bill for water sewer is completely insane & it creeps up monthly. There is constant dog waste & garbage everywhere & no porter on the property. They do raise the rent every year, but there have been no real improvements at all. This is the only Oregon property they have, and it SHOWS. The cost to value is criminal. A young man was shot and died right outside my building, there are car break ins frequently. The patrol is completely useless. The reviews on their website are filtered and chosen, don't be fooled. Do your research. One of the managers they had called and emailed me so many times it was harassment asking me to leave a review, well, here it is. You got what you wanted. I was going to wait until I moved out to do a review, but I'm stuck here it's awful and I'm being ignored, even after hand delivering a letter directly to the manager. It was a bad decision to live here. I've worked in property management & can understand the challenges. I gave so much time and a lot of grace. I'm done being ignored.

Thank you to Ozzie for cleaning up the bird's nest on our balcony today!…read more Hearth Apartment and their staff are the best. I've had the most positive experiences from move-in to administration support to maintenance. I love the area and conveniently located near shops, freeways, and Chick-fil-A.

I gave 5 star review because of the friendly staff that works as this apartment complex from the…read morefront office to the maintenance team. They are always willing to answer the phone, return an email, or even talk face-to-face during the working hours for any questions and/or problems that I had. The rate I had was great as my wife and I lived there for four years and our rate never changed. They have a quick turnaround if there are maintenance problems from the time you input it into the work portal to the time they fix it. Designated parking spots and plenty of guest parking if you have an extra vehicle. Lastly, the apartment we had was very clean when starting out. As you can guest, four years does have some wear and tear. However, be rest assured that they will have it clean and spotless for you as when my wife and I first moved in.

I love their room and amenities's quality, it's totally my dream apartment. I never thought I'd…read morelike it this much! I had made some renovations here and there to more so suit my style and I'm glad I was allowed to! The property manager was kind enough to hear my side and agree to let me renovate it a little after a little push of luck and persuading. It's quite spacious and perfect for living! The air is fresh and smooth, totally up to my standards and MORE! THANK YOU, y'guys!

Had a great time, met up with friends and walked the waterfront. The food was really good at the…read moreColumbia

i am a resident. We have a new manager Kayla, she is patient, she walks the property to make sure…read morethings get done. She never discounts a person, she listens and she is on whatever needs to be done. As well as our paperwork !! I really hope she stays with us, she is amazing working with each one of us as an individual.

Was on waiting list.For 2 years! Then they lost my application and my place in line! They admitted…read morethey knew I applied in 2024 but don't know where I am on the waiting list.Tried to reapply haven't heard back! Maybe Im better off.Almost sounded like I would be denied if they had to look for the info.Not very good customer service for sure!!!!

READ THE NEGATIVE REVIEWS!!!!B4 MOVING HERE! There are so many vague / gray areas that can be used…read moreagainst you!!!! Mind you they have the best interest in the 'management company " itself and if for whatever reason you get some ridiculous neighbor that just doesn't like you or if the management team doesn't like you , it won't be in your favor . Without going into to much detail due to the privacy of our rights as new tenants I will label it as it is. You will be judged by your neighbors , you will be judged by management upon move in! Beware !!! This will come to haunt you . Unfortunately Al Angelo company has many gray areas in their contract. If you haven't read previous reviews I do advise you to do so. They are more concerned at retaining current tenants as to doing the right thing . They will use this against you . However Misty who we spoke to did clarify things in regards to my situation greatly . Would recommend her anyway , unfortunately she is not our property manager . To keep things short in reality of things , read your rental agreement carefully because they will use that against you greatly especially when upsetting long term tenants . Unfortunately due to the "GRAY " areas you really will be subjected to their will and descrissuon. Unfortunately due to other neighbors not being corgial and communicating with us we had to be subjected to multiple warnings . I also want to note I worked with multi family locations and their management for over 10 years. Upon moving here from California I cannot express enough how disappointment I was in regards to the "favoritism ' of either tenants have been there for a while or either the management team having a upset and just not liking you period. I highly encourage everyone to read all negative reviews because this will save . Do yourself a favor, if your a quiet hermit that wants nothing to do with your neighbors, just want the extreme of rules this is your place and what I mean is the management company. I will however say I'm SEVERALY disappointed from a management level. Phones constantly off the hook, no real direct answers from management . Everyone trying to cover each other's butts. It's a dog eat dog world here. . In regards to repair orders and customer service and the maintenance the service team has been phenomenal. However due to feeling like the Allie ( The manager) never being there consistently and Grace being irrational and feeling like she's retaliating i will not condone it. Now I want to put this out there , were people that also don't desire drama or let alone issues with neighbors . But I clearly fear favoritism and personal issues are being used against tenants here . It's sad, I had a higher expect on of Al Angelo company but again PLEASE READ ALL REVIEWS. I don't mean any negativity and want to abide by all rules but clearly didn't expect this upon moving in. Again I'm not trying to DETOUR you but trying to set REALISTIC expectations by the MANAGEMENT Company. AGAIN Management COMPANY . Please do your research and save a headache. I only moved in here less then two months and Im greatly let down by the Management POLICIES and the ridiculous extent of what we've had to go through . Again needless to say not everything is bad , however when you feel like you can't be yourself living in your own house. I FEEL THE NEED TO COMMUNICATE THIS TO YOU ALL. As a previous service vendor that took care of multifamily communities for over 10 years. I beg you to hear my warning . Nicole F and Grace need some DEI training . They have the worst attitudes and obviously favor one another. Their names are common on the negative reviews about their Horrendous attitudes. I feel they're more concerned about RETAINING current tenants instead if their Ridiculous rules then in the best interest of being a "REALISTIC " human being . I pray that these people learn to have realism and sympathy. I know we're not all perfect but to be subjected and feel like you can't be yourself in your own home is absolutely ridiculous.

Very good and reasonable apartment complex. Gated community gives peace of mind for tenants. The…read moremanagement team and maintenance staff members are all very helpful and friendly. We've been here for a year and have a little longer on our lease. I highly recommend the Regency as a place to live in Vancouver. The walls are definitely a little thin and some of the appliances are outdated but that is pretty typical of apartments. Whenever we had any problems or issues, management or maintenance dealt with them fairly quickly. Also, plenty of parking spaces!

If you have an ESA: DO NOT APPLY until you've managed to (somehow) get approved by "PetScreening"…read morefirst. I am incredibly bummed and sorry to have to leave this review however I feel it necessary to warn others with a similar situation as ESAs are common, and I've never had such a difficult experience. I applied here, and was approved for the apartment. However after applying I was informed that I needed to go through PetScreening (3rd party service) in order to get my ESA letter and cats approved. PetScreening does not have a phone number, their reps are either AI or told to deny almost everything and they lie. They do not bother to verify your ESA information. Upon researching, it sounds like this is wildly common for PetScreening and may have had a few lawsuits over it - which doesn't surprise me. The office was unwilling to review my ESA internally after I asked twice, and they reminded me that if my ESA wasn't approved then I would have to proceed without (and pay their pet fees). So as you can imagine, we've gone our separate ways. Thankfully they saw reason and refunded me the $200 hold fee. That was the least they could do. This experience incredibly disappointing and distressing. I was really looking forward to living here. These apartments are lovely, the location is perfect, and the area looks well maintained. But this is insane. The same ESA document was accepted at the new place that I'm renting at without issue. So, one has to ask: What gives? More, it makes me sincerely question: if The Monterey is like this for ESAs, something that should be protected by the Fair Housing Act... What else are they attempting to skirt legal boundaries with?

These employees are always so wonderful. They learn your names and greet you like friends. Nina is…read moreawesome. Always has a smile on her face and great customer service.

I would absolutely recommend moving into Park Crest Commons! I moved here in November, my previous…read morecomplex was horrible. I lived there for five years and the first three years were OK but when the new management took over, things took a real dive. Thank goodness I did my research and the reviews for Park Crest Commons were glowing. Gayle and Rachael are amazing,, note question was too silly for them to answer when I was doing my research before I moved. Maintenance is amazing. In fact, sometimes they show up so quickly I don't even have time to prepare! The grounds are gorgeous. Everything is being or has been updated. The community events that the management team holds for the resident are always very heartwarming and as a caregiver sometimes I have my clients with me and they are welcomed with open arms as well. Again, I really can't say enough about the team here at Park Crest Commons and you won't regret moving here if you do.

Great landscaping, great maintenance team, and a great management team! Very happy since moving to…read moreWA in 2021. The pet friendly policy was what originally drew my family to these apartments, but the park-like setting and friendly staff is what has kept us here!

My family lived here for 3 yrs and would still live here if we had not had the opportunity to buy a…read morehouse. Anytime we had an issue management was quick to address it. Our refrigerator went out, and we had a new one within a few hours. Every interaction we had whether it was with management or maintenance was pleasant. Being a stay at home mom I was home a lot and enjoyed the quietness of living here. Having moved from a larger city and dealing with some not so great things, it was a relief living at Parc East.

Highly recommend Lavandia. She was not only helpful with signing the lease and explaining all the…read moreagreements, but she was patient, kind, and understanding of my needs when it came to a move in date. All around she was wonderful to work with. If you're looking to rent here, reach out to her to get the best experience!