We started out is what I thought was going to be a negative review has turned quite the opposite. I booked this particular hotel almost solely because they had an airport shuttle and would be convenient as I had a late night arrival. I landed circa 11:46 PM, then called for the shuttle. I was informed at the shuttle stopped operating at 11:30 PM. This, of course, was contrary to what the website said. As a result, I took an overpriced ($30.00 [crazy, huh]) cab approximately 1 mile to the hotel. The next morning, I went downstairs and spoke with the manager Dwayne who did explain that the shuttle stopped operating 11:30 PM, but compensated me for the cab ride. No argument, nothing, just paid me back the money I spent. You don't find that kind of accountability too often in the hospitality business. With respect the hotel, the room is fine, the lobby is fine, everything is fine. It's exactly what you expect from a courtyard by Marriott. The only caution staying here, is be aware that the shuttle stops at 11:30 PM. It doesn't start until 4:00 AM. read more

The hotel is fine. The sheets are like sandpaper. The smells are so intense and chemical smelling, I had a massive headache. I wish they would use more natural cleaners. The gym was fine. Sure it's near the airport but I didn't expect it to be so loud at night. read more

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Back again and making the stay convenient to the airport. Property has the normal bistro for breakfast and dinner. Property is clean and staff is friendly. Walking distance to other properties is another restaurant option is desired. read more

The staff goes above and beyond to accommodate their guest. Some of the nicest hotel staff I've ever encountered. Sendrick and Addy are the so kind and welcoming! read more

No doubt that for an airport hotel this is hands down the cleanest and nicer. Everything ran like clockwork, the shuttle was in the dot, not too much noise, and all employees were super nice! read more

Arrived around 2am from LAX struggling with about 200 pounds of luggage. The nicest guy working the front desk (Benson I think) helped me bring everything in, checked me in quickly, and made sure I had a ground floor room to make my life just a little bit easier. He even delivered a small welcome bag with 2 small water bottles, cookies and popcorn . Caring staff like Benson imake Marriott look very good!! read more

- Courtyard by Marriott International Airport Houston, Houston, TX -- I recently had the pleasure of staying at the Courtyard by Marriott International Airport Houston in Houston, TX, and I must say it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with a modern ambiance that immediately set the tone for a wonderful stay. The first thing that struck me was the friendliness and professionalism of the staff. Each interaction, whether it was checking in, asking for recommendations, or simply passing through the lobby, was met with warm smiles and genuine hospitality. It's evident that the staff here truly care about their guests and go above and beyond to ensure a memorable experience. -- The rooms were another highlight of my stay. Not only were they impeccably clean and well-appointed, but they also exuded a sense of modern comfort. The contemporary design and thoughtful amenities made me feel right at home, providing the perfect retreat after a long day of travel or meetings. -- One of the standout features of this hotel is the amazing gym facilities. As someone who prioritizes fitness even while traveling, I was thoroughly impressed by the state-of-the-art equipment and spacious workout area. Whether you're looking to break a sweat with cardio or strength training, the gym has everything you need to stay on track with your fitness goals. Another convenience that I greatly appreciated was the laundry facilities. Being able to freshen up my clothes during my stay was incredibly convenient and made packing light a breeze. It's these little touches that really set this hotel apart and cater to the needs of modern travelers. -- Lastly, I can't forget to mention the classic modern courtyard outdoor space. It provided a tranquil oasis amidst the hustle and bustle of the city, perfect for enjoying a cup of coffee in the morning or unwinding with a glass of wine in the evening. It's the ideal spot to relax and recharge, adding an extra layer of charm to an already exceptional hotel experience. -- There were some minor stuff that I don't need to mention, as the Manager was very quick to resolve. She was amazing! -- Overall, my stay at the Courtyard by Marriott International Airport Houston was nothing short of fantastic. From the modern feel to the personable staff, comfortable rooms, amazing gym, laundry facilities, and picturesque courtyard, every aspect exceeded my expectations. I wouldn't hesitate to recommend this hotel to anyone looking for a memorable stay in Houston. -- Michael Glinter has traveled to 68 countries and 36 states to visit hotels from around the world. He believes telling the reader a positive and negative unbiased look at the hotel experience. Mo read more

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Excellent hotel. Modern rooms, plenty parking. Great location, really close to airport, like a 10 mins drive. Many hotels in the area and restaurants, regular and fast food. Hotel facilities are well kept and staff is amazing. Hotel has a limited hours Starbucks and pantry store. read more

Courtyard by Marriott Houston Intercontinental Airport - Bedroom - Hotels Near Me - Houston, Texas

I found the Courtyard by Marriott to be a nice place . It was very near the airport so I chose this place for several reasons, one being it has a shuttle to and from the airport- however that being said, I decided to rent a car last minute and was disappointed that I had to pay $10 a day to park in an open parking lot. Wasn't happy about that. The other reason was because I'm familiar with Marriott hotels which for the most part very clean. When I arrived, I was an hour and a half early from the 3 pm check in time and was told if I wanted to check in at that very moment, it was gonna cost me an addl $30 .... Whaaaaa???? Good thing I rented a car. So because there is only a miniature Starbucks inside, I left for lunch and came back at 3pm to check in . Ughhh... Finally got up to the room and it was nice - just fine - nothing fantastic- just clean and spacious - however my lunch leftovers did not fit in the mini fridge- it was just a typical styrofoam square container that I actually had to turn on its side to fit in the mini fridge. Ughhh again . All in all, it was okay for my two day stay in Houston- Had my decision to rent a car not been last minute, I would have stayed a bit further out and found something less expensive, with no parking charges and perhaps a full restaurant.. live and learn. I was not unhappy with Courtyard by Marriott but I wasn't thrilled with them either. read more

the room was fine, pretty spacious because we had a suite. i was staying with family who wanted to sleep early so i headed down to do my work at night. first i went in the "business center," which was just a tiny room with chairs. got kicked out to the lobby because apparently you have to pay to use the room. then the guy at the front desk came over and said the lobby was "closing," which i have never heard of before. turns out he thought i was some random person trying to camp out at the hotel we are marriott platinum elite members ... read more

Ehh knocked one star because of the stains on the pillows on both the bed and couch and random hairs in the clean towels .. Besides that I liked the room!! I only spent a few hours here for a work trip but staff was incredibly polite!!! I couldn't figure out how to turn the heat on only the fan strength and cool air .. it wasn't worth bothering staff since I wasn't staying long. Even the cafe and cleaning staff was super polite. Everyone greeted you I loved it maybe it was southern hospitality.. I just would expect a cleaner shower and no stained pillows in any room for $100+ a night It's Conviently located next to the airport (less than or equal to 10 minutes). They have a shuttle that runs until 11PM it goes to the airport and Car rental area. Shuttle runs every 30 minutes. Apparently pre covid it was 24 hr with reservations. I dont recommend the Starbucks coffee tho read more

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Dirty shower. No pressure on water for shower Need to clean the shower better. Carpet is wet.

A newly remodeled hotel with close proximity to the airport. These are the two key elements that recommends this place. It's highly convenient and has a free shuttle. There's really limited options to eat in the area snd the modest offerings in hotel is uninteresting and merely pragmatic offerings. read more

Courtyard by Marriott Houston Intercontinental Airport - Hotels Near Me - Houston, Texas

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Good location and friendly staff . Two things upset me : $12 for bagel at café $6 shower head in bathroom. They have a beautiful shower in room and ruin in with a cheep plastic Stowe head. read more

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Staff was nice and it's close to IAH airport. We ended up here for their rental car place and only enjoyed a drink at their bar. read more

Courtyard by Marriott Houston Intercontinental Airport - $12 fries from the bar in the lobby - Hotels Near Me - Houston, Texas

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Check in no biggie but once I got to the 2nd floor, awful skunk weed smell. Entering my room 210, SMELLED EVEN WORSE! The was okay except for the mold along the bathtub and floor. They OBVIOUSLY DON'T want you to take a bath because it was like kid small. The restaurant bar had more fruit flies than customers. Saying all this I WOULD STAY HERE AGAIN ONLY FOR DERRICK the shuttle driver! I had a knee brace on and 4 bags to haul tothe airport check in, he took 2 and headed to the entry way. He took them all the way in for me...Derrick went beyond without me asking. SO YEAH I'd stay again if I knew Derrick was working other than that I'd go back to the Sheraton. read more

Stayed here for 2 nights for business. It's right near the airport which is both a plus and a con. Pros: Friendly staff Nice gym with pull up bar and up to 50lb dumbbells Purified water bottle filling station Clean, comfortable room Snack bar for purchase offered, along with Starbucks café Reliable WIFI Very short drive to airport - about 10 minutes to and from. Cons: You can hear airplanes flying overhead. Bring earplugs if you are a light sleeper Food options in area are not great. You'll need to drive about 20 minutes north or south Very small fridge - hardly anything can fit in there, and no freezer compartment. Would've liked more space. Although the hotel is conveniently close to the airport, I wouldn't recommend a business stay here if you need to drive to downtown. It is about 1 hour away. All the good food options are a bit of a drive too. I would have to think twice about staying here again because the fridge was just too small, but everything else about the stay was nice. read more

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I wanted soooo bad to give this place a 4 star. However, for reasons listed below you will see why I landed at a 3.5 star. I tend to rate hotels on 3 categories: Room (which includes how modern / updated), Service and Amenities. Room: This hotel is either newer or recently updated. The bed was great, large shower and plenty of in room conveniences like fridge, microwave and Kurig. The issues I had were the heating / cooling and water temp. The thermostat has one setting, auto. Meaning you can't switch it to heat or cool. Which can be a challenge with the typical weather in Houston. Second, the water just never got really hot. All the way up and you can stand right in it....this is tough if you love a nice hot shower in the am. Service: Everyone was very nice and polite. Only concern was that they told me a check in that they forgot to push out the mobile key. She did it after I arrived, which is fine. But if you're in a hurry and want to go straight to the room, this could be an issue. Amenities: Hotel is nice and has the Courtyard bistro. Food is good and you can survive without going out for food. Which is good because there is nothing near the airport to eat. The workout facilities are some of the best I've seen at a Courtyard. Plenty of cardio and even some dumbbells. Full disclosure, I will stay at this property again. The room issues are not huge and the property is nice. Plus, it is very close to IAH! read more

Room review only. I am writing this review only on the room as we only spent the night and did not use the fitness or business center nor did we eat breakfast. Check in was easy and the staff were personable and friendly. The hotel itself is just a couple of years old and is very close to the airport. Parking is free during your stay and you can pay for airport parking. There is a shuttle to the airport. The room was spacious and very clean and quiet. It was a very enjoyable experience and we will stay here every time we have a flight. read more

This is a brand new Courtyard hotel, close to the terminals and rental car center, gas stations and restaurants are all very close, quite convenient. There is dine-in service on site, they have new design of their lobby area, new seats and sofa, a neat outside swatting area to enjoy the weather when not too hot. Room is very modern designed as well, equipped with refrigerator and microwave, I feel super comfortable. Service is good, people are kind and always greet with smile. I would come back again if staying in the area, at least much better than a lot of old hotels close to the airport. Since this is newly opened, they do have discounted rate going on now. read more

Courtyard by Marriott Houston Intercontinental Airport - Lobby - Hotels Near Me - Houston, Texas

So what is there to say good about this "restaurant " .... Nothing!! Came in on Friday evening about 7:30. One person working apparently and Pedro was... not the person who should be working. He's a bit cold, and seems out of his element. They ran out of bread for margarita pizza, substitution was chicken quesadilla... completely thrown together. Ordered my wine and he was trying to give me the bill. I asked if I could order food!? "Yeah" was his reply. Not a good experience and I wouldn't suggest to try any other time. read more

Tonight my family was DENIED service and unable to check in because the only employee working the front desk, Layla Wuttke, was drinking at the bar instead of doing her job. My dad booked us the room using his Bon Voy account like he has in the past. Knowing he wouldn't be present at check-in, we called ahead for a credit card authorization form. I went back and forth for a few minutes with the woman on the phone before she agreed to send the form to my dad. She said she'd send it right away. After 20 minutes, he hadn't received it and we were now sitting outside the hotel. I called again, to let her know we hadn't received the document. She informed me she had a long line of clients checking in and she'll get to it when she's done. I mentioned how she told me she would send it RIGHT AWAY, and if that wasn't the case to maybe clarify next time. We both were upset and the call ended. My husband went in to wait in line since we figured it would take a while. He was shocked to find her SITTING AT THE BAR drinking with a cop. When my husband asked her to please send the form she finally did, then he asked to speak to her manager... she said she is the manager. So he asked to speak to her supervisor. She said she is the supervisor. So he asked, if she owned the building because he wanted to speak to whoever her superior was. To which she replied she was denying us service and not allowing us to check in. read more

Got a flight cancelled and booked in a pinch on points. The Bonvoy app has a "chat with us" feature when you check in. Most the hotels ignore it or answer late. This hotel was on top of my requests via this feature. A+ read more

Friendly staff! Housekeeping is thorough and friendly. It's close to IAH and my office which makes this a very convenient location for me. You will get some airplane noise, but I don't don't find it too bad read more

Perfect for Business Traveller The Courtyard Marriot at IAH is very clean, modern and well-priced hotel. I have stayed here twice already and its the only hotel I stay in when I fly out of Houston. The staff are awesome, the breakfast is top notch and the fitness center is great for a workout. This hotel is great for anyone but excellent for business travellers. The rooms are spacious, they have an absolutely fantastic work area with room for laptops, phones, etc. The room has USB and Outlets everywhere so you can plug in multiple devices. The room has a very nice couch with a side table that you can place a laptop or tablet on. Wifi is strong as I have stayed on different floors and had no problem connecting through a VPN. The gym has very modern equipment and you can get a great workout there. This is a great hotel, close to the airport with a shuttle service so you can drop off your rental car and get a ride to and from the airport. I will stay here again. read more

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Lovely people there, especially Terry at check in. He was very helpful. For your information, there is an airport shuttle. Clean, nice rooms with updated bathrooms. Overall a nice hotel. read more

arriott Houston Intercontinental Airport reviews Reviews WRITE A REVIEW 4.4 Very good 581 reviews on Google Families 4.1 Couples 3.8 Business 4.1 Solo 3.7 Most relevant Newest Highest rating Lowest rating Ryan Ryan - EDIT 1/5 just now on Google Arrived at 11:15 from a long trip, even though I requested an early check in it didn't really mean anything for them! I needed the room since a had a long day ahead of me working at the airport. No rooms available and still waiting at the lobby for a room. Was greated by "What's the name on the reservation" even though I approached the front desk with a big smile and a good morning. Wasn't even recognized as titanium member and was just told the hotel was oversold last night and no room was available for me and the earliest I can check in was 2:00pm. No I have to wait for the room until 2:00pm and go to work after a long flight without resting. It's going to be a long day! Thank you Courtyard Marriott IAH. read more

I was quoted $148 a night all fees and taxes included. When I got the bill it was $149 plus $25 in fees and taxes. I asked the manager for credit of the difference and he said I needed to show my quote. How can I show a Bonvoy quote from a past day???? Pretty understaffed but I guess that's to be expected in the Covid restart. They are next to the Springhill Suites and share a van. When we went to catch the 7:30 ride to the airport there were 2 vans at the Springhill that both got fully loaded and never came over to the Courtyard. So I double paid the fees and had to pay for a ride to the airport when it was to be included in the stay. read more

If you're tired from traveling and looking for a place to be comfortable and to call home for a night; the staff at this hotel will not be the welcome you are begging for. I have had several really pleasant stays here over the years. It's provided feeling of home when ur stranded after a long day of travels. I'm a non-rev (airline employee) traveler so I get bumped off lots of flights and just have to keep my chin up And make things work. Today was a rough travel day; which I'm used to. So 16 hrs into flying and getting bumped off flights I got a room here; went to the restaurant to get a steak and a beer and some snacks for movies in the room . The server said they couldn't serve alcohol at this hour while EVERYONE around me was getting served..... I confronted her (the server) about the observation and simply asked "did I do something to upset you?" She told me that I was making her uncomfortable and that management and security were on the way to remove me (which they did half way through my meal). After a really reassuring conversation w several witnesses I was validated that I wasn't acting inappropriately. I came to find (from my walk and talk with security) that because I looked disheveled from a long day of traveling she didn't want me in the restaurant.... Management and security were both extremely pleasant and professional; and I LOVE to see a company realize that the customer isn't always right: BUT, in this case they made a really hard day even harder by backing an employee who had no real reason to make a weary traveler even more Miserable. If being welcomed and comforted is what you expect of a hotel, this isn't the place for you anymore. read more

First off, service was not friendly. U called trying to book a shuttle to pick me up and the guy for the shuttle service was rude and told me to call front. Called front desk only to be told that there was no shuttle after 11pm. Finally Uber there, door was lock. The girl at the front desk came to open it for me. She told me there was complimentary breakfast, but turns out it was not complimentary for me. On the plus side, room was very clean. Hotel was noisy and you can clearly hear people walking upstairs. Overall, not a good experience with Marriott. read more

Great stay at the Springhill Suites! Came down to the airport the night before my flight to beat the morning rush hour traffic. Newly renovated spaces, very clean, and a great staff. A special shout out to my van driver, Derrick. He was incredibly professional, knowledgeable about flight information, and above all he maintained a charismatic, amicable attitude throughout the ride. Staff members like Derrick remind me why I maintain Platinum Status with Marriott. read more

What a great hotel. The service is impeccable right from when you arrive. The staff is amazing and are truly what makes the Marriott properties amazing. read more

Great pick of a hotel centrally located close as you can get to the airport without sleeping on the runway. Surprisingly quiet inside and slept soundfree. Nice parking lot out front without walking too far to the door as it was very cold and wet outside during my stay here. The front desk is welcoming, quick and efficient. The lobby very warm and inviting seating area with big screen television. Also a counter with food and drink items. All modern, clean and comfortable. The room was just as nice and they have toiletries by Paul Mitchell which us an upgrade. Numerous plugs in the bedside table and at the walled mounted television. Bedding was immaculate and hotel seened brand new. I would definitely stay here next trip to Houston. read more

This is the nicest hotel we've stayed at in a long time and we travel a lot for baseball. The front desk gal that checked us in was awesome! So nice and had amazing customer service... we experienced that a lot in Texas. The room we stayed in was on the first floor and very nice. Clean... so clean and with COVID we really appreciated that. It's modern and updated with new furniture and items like microwave and fridge. The bed was so comfy... omg I wish I could have taken that bed home with me! Plenty of towels in the bathroom and basic items like shampoo and conditioner. The bathroom was spotless, it was so nice to finally stay at a place that deep cleans the bathroom! The entire hotel smelled clean and I saw the staff cleaning every time I left the room. It's not the nicest part of Houston but I felt very safe and comfortable outside the hotel at night. The only complaint I have is the room above us had kids that I guess needed to jump up and down on the floor and it was so loud! And so rude... shame on the parents for allowing their kids to do this and the kids we're running up and down the hall and yelling. Well the manager did put a stop to it real quick. If you are looking for a nice clean place to stay close to the airport I'd recommend this place 100%! It's 5 minutes from the rental car drop off. read more

Also, the GM called me back and just to tell me that he can't reward me since he is going by the contract. So basically, if you want something, you need to have them put on the contract because they will say whatever you want to book to them and if something happen, they won't validate their words. read more

Our flight was cancelled, we booked this hotel through booking.com When we arrived at the hotel, they said the hotel had been booked for an hour. While trying to checkin, there were 7 other people that booked as well through booking.com and we were all stranded. **BRIGHTside, Layla at the front desk was AMAZING. She needs a raise! She dealt with the angry people with finesse. read more

They would have received a one star if it wasn't for the fact that checkin was nice and the amenities was modern and comfortable. We bought a bag of popcorn from downstairs in the lobby and the next morning we woke up with ant bites and crawling all around night stand and floor. We are talking about hundreds and hundreds. Had to call twice to get someone up to the room to spray. Then the room was filled with fumes where you can taste it in your mouth. Asked them for another room and allow us a late check out. They didn't want to do that at first accusing us of bringing the ants in our room. How do we bring an infestation coming out from the outlets and walls from a bag of popcorn we bought from them? So now we sit in the lobby waiting for another room so that we can shower and clean up from all the bites. The walls are also so thin that you can hear conversation right through the walls. read more

truly the worst hotel that will not cooperate with you or try to accommodate you at all. if you want something bad and cheap, this is it! read more

Not bad for a courtyard. It's new and modern. Everyone there was super helpful and had a great selection of breakfast and dinner items. The location is so convenient to the airport but this is a must stay location. read more

Rooms are very cool and modern and the fitness room is amazing for a hotel 10min from the airport. You can hear the planes and the "bistro" is closed most hours. Otherwise I'd give it all 5 stars! read more