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Courtyard by Marriott Atlanta Suwanee

3.3 (25 reviews)
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4 years ago

I really enjoyed my stay here. I was here for four nights. My lock was broken and they got maintenance up there right away.

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Review Highlights - Courtyard by Marriott Atlanta Suwanee

And earlier when the power went out and I was out of town & couldn't print at home (and the libraries couldn't either).

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Aloft by Marriott Lawrenceville Sugarloaf

Aloft by Marriott Lawrenceville Sugarloaf

(12 reviews)

My stay at Aloft was unfortunately defined by one overwhelming issue: the smell. From the moment…read moreyou walk through the doors, you're hit with an intense mix of heavily scented cleaner and air freshener. It's not subtle--it's overpowering to the point that it made my eyes water and caused intensely painful headache. The room itself was even worse. The odor was so strong it triggered a headache and nausea, making it incredibly difficult to relax or get any rest--especially frustrating after arriving already sleep-deprived. What added to the experience was the lack of clear or confident communication from staff. I received multiple explanations for the smell--air freshener, cleaning products, even the floors--none of which inspired confidence or resolution. The room also lacked proper ventilation, leaving no way to escape the lingering fumes. Beyond that, the overall experience continued to fall short. The vibe felt off, my room key repeatedly failed to work from outside due to what I was told was a broken door, and parking comes at an additional $9/day. The noise level is bonkers. They said they were full. They stated I would be on the top floor and stocked with coffee and blankets for the bed. As seen by the photos, neither was confirmed or delivered. In contrast, the Hilton next door offers free parking and a much more comfortable, odor-free environment. Overall, this stay was disappointing and far from relaxing. I would not choose to stay here again. - signed an elite member staying on the road 80-90% of the month

Very bizarre experience. I showed up at 2:53 to the front desk, and told the man working that I was…read morea few minutes early but was there to check in (3:00 pm check in per my reservation confirmation). He told me that he didn't have a room for me. I asked if I needed to wait a few minutes until 3:00, he just shrugged and said he didn't know. I was a bit confused, and told him I had a room booked. He just looked at me and said "I don't know, we had 15 rooms that requested a late check out". I was a little bit baffled, so I just stood there looking at him. He eventually got on the phone and spoke to someone, then told me he'd found me a hearing accessible room. He was very dismissive and almost rude during our entire interaction, it was very odd. The room itself was fine, but I'd be very hesitant to book again based on how I was treated. He was working again the next morning when I checked out, and had the same dismissive attitude. The manager reached out to me to discuss what happened, and how they intended to move forward. I really appreciated their response, so I'm updating this review.

SpringHill Suites Atlanta Buford/Mall of Georgia - 01/2026

SpringHill Suites Atlanta Buford/Mall of Georgia

(40 reviews)

$$

I stayed here while attending a conference at the Chateau Elan in Braselton (15 minute drive). This…read moreproperty isn't terrible, but there are some things to consider if you're on the fence. You have to pay to park, but you must do so on an app. I paid $14 for two days, with a code they gave me. The room itself was spacious, but I could heard noises in the hallway and outside. Not the loudest hotel I've stayed at, but not the most quiet either. There are tons of food and shopping options, which means this area is busy! That also means there's something to do for everyone, no matter how picky or particular they are. Free breakfast is included, and there was oatmeal, yogurt, bottled milks, breads and bagels, eggs, waffles, sausage, and bacon which some fruit options. There's also coffee and tea, and they had oat milk out. Not a terrible place to stay when traveling with family, I'd look into staying here if I were in the area again.

This was a great, mostly comfortable, and convenient stay for a work trip in the area. The room was…read moremassive and spacious, giving me plenty of space to spread out my minimal belongings on a short trip. I felt like I could live here and it seemed even bigger than the apartment I actually live in back home. There's a large kitchen space in the suite, but a breakfast with huge variety and selection was included with my stay. There's a large gym on the first floor. Every staff member was incredibly kind and friendly. The only real issue I experienced was with an AC unit that seemed to not want to stay on the warmer setting. Eventually it seemed to sort itself out in the night. There was also a ventilation fan in the bathroom that was permanently on, making it a bit noisy at night. And I wouldn't recommend buying any snacks in the little shop as they are quite pricey.

Hyatt Place - Guest Room

Hyatt Place

(41 reviews)

$$

My coworkers and I stayed here while we were in town for a conference. I can't recall having stayed…read morein a Hyatt Place before, but now I'll definitely look out for them in the future! It started off strong with a very clean, modern, well-decorated lobby that looked like it would belong to a more expensive hotel. The staff was friendly and gave me a toothbrush since I forgot mine. The rooms were very nice, and the breakfast was by far one of the best complimentary hotel breakfasts I've ever had. They also have a coffee bar at the main desk where you can get speciality lattes, cappuccinos etc for a fee, which they can charge to the room. They also have huge cookies at the coffee bar, which my coworkers really enjoyed. Overall it exceeded expectations: clean facilities, friendly staff, and excellent service.

Infested with German cockroaches!!! EWWWW! I never write reviews, but I always read them before…read morebooking, and wish someone had posted a recent review to let me know - obviously, they have a big problem that has been that way for a while. You can smell the pheromones they emit, and the staff confirmed that they spray for them weekly. I stayed on the 3rd floor and ended up checking out early. Had no idea they were cockroaches when I 1st saw one (I had bought a slice of cake at the grocery store and one crawled into the container - ewwww!) Reported it to the front desk, who said bugs were to be expected in that area because it was humid and had been pouring rain. If I'd known what they were, I would have left immediately. They did know, though, and didn't even offer to move my room. On different days, I saw a couple in the tub, one on the bathroom vanity (and the pest control websites say they LOVE toothpaste and seek out your tooth brushes - EWWWW!), one zoomed across the desk etc. I was finally able to catch one, throw it in the toilet, and Google Lens identified it as a German cockroach. Only an inch or so long, they are very prolific breeders, known for hitchhiking home with you in your luggage. I lay awake all night with all the lights on and checked out first thing the next morning. The manager was not available, and the desk clerk (who was very nice) was not empowered to provide a discount or remove any of the charges. She confirmed that they had a roach issue (possibly due to construction or something else), and they were spraying every other week. I asked for the manager to call me. He did not. 2 days later, I called him. He apologized (he was also very nice) and said they were aware of the issue, explaining that they were under construction and spraying every week. I ended up having my clothing sprayed for bugs and shipped home, and I threw away my luggage. My boxes of clothes are in my garage, quarantined, and I still have the very itchy "roach rash" from coming into contact with whatever it is they leave behind. The Hyatt corporate office felt that refunding the room charge for the last night I stayed awake watching for bugs was "fair compensation". Beware that if you do stay and don't take precautions, you may unknowingly bring home more than you left with.

Courtyard by Marriott Atlanta Suwanee - hotels - Updated May 2026

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