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    Courtyard by Marriott Akron Downtown

    3.2 (42 reviews)
    Open Open 24 hours

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    Bathroom
    Jayme H.

    Very much a middle of the row experience from start to finish. It was clear to me upon check-in why this hotel has a 3.5 rating on Yelp. For starters, the very first impression a guest gets is with the staff at check-in and like the other reviews mention, the customer service was subpar. Not only was it lengthy, but I was lectured on how the room was paid for (it was a work trip). Outta my hands, let's move on please. The room was nice, clean, and a great size. The WI-FI was free and worked just fine. I also liked that the room had a microwave. I stayed for two nights but opted to not have the room refreshed because they didn't stop by until late in the day (almost 4pm). The location of this hotel definitely balances things out here. There's plenty of great local shops and restaurants within walking distance. That's always a perk.

    Lounge
    Lucy P.

    This is my second time staying here for a business trip. The hotel is clean and quiet during the week when I stay. The staff is nice but at night they only have 1 person working so be patient. I love the fact there is a restaurant across the parking lot and one next door so you dont have to walk too far. There is a restaurant in house but due to Covid its only open for breakfast. This is my go to in the are.

    Desk
    Cynthia M.

    This location was a little uncomfortable feeling at first but after a bit I didn't mind so much. When I got to the room, I was impressed with the set up. I had a desk, couch, fridge, microwave, etc. I came here on business so was working most of the time and didn't stay in my room very much. The room temperature control was a bit difficult. It was freezing in there and I could not knock the chill off that first night. It was set to 72 deg but the furnace was blowing cool air. I turned it up to 78 and it finally got comfortable enough to sleep. I am certain it didn't get to that temperature but I wouldn't have been able to breathe. I typically sleep in a 70 deg room. The shower was weird. There was not a door. Just V a piece of glass that went halfway through the shower. It splattered everywhere. The shower and bathroom floor was slippery as though it had corner on it. I had to be super careful not to slip. The complementary lotion was nearly empty when I got there. The fridge was super small. Could barely hold to go container. I had put in a request before arrival for non feather pillows and they weren't there. So I had to call for them which kept me up another 20 minutes out so. They tell you about their little bistro for moving breakfast and coffee but when I t tired to order coffee the guy tells me he can't do specialty coffees that day (note, I was ordering off their menu) I have to give them props for one thing. I left my watch in the room and checked out and they held it for me until I could come back later that evening.

    Dave O.

    It's so refreshing to find a hotel of this caliber in the downtown area of Akron, it's actually the best hotel I know of in Akron. I love the location which is less than one mile from the heart of the city and will be very convenient once they get the road construction completed around the city. There are a few restaurant choices within a stones throw of the front entrance one upper end modern restaurant D.B.A. and across the street is the infamous Luigi's Italian restaurant (cash only). I love that they have a Starbucks in the lobby that opens at 6:30 AM and you can also grab breakfast from the same counter, the breakfast sandwiches are delicious or you can choose from the normal Starbucks offerings. I found the entire hotel to be well maintained and very clean unlike one of the previous reviewers (maybe that review corrected the matter). The rooms are set up for the business traveler complete with refrigerator and microwave. There were plenty of receptacles throughout the room and a very large walk-in shower. The staff could not have been more friendly and accommodating. If there were any negatives for me it was the parking there is a public parking out front which seemed to always be filled and a remote parking lot offsite which I thought was odd there are a few spaces around the back but not so convenient either. This hotel worked perfect for me and I'm definitely choosing to stay here when in the area...

    Jesseca S.

    Beautiful hotel and excellent staff! The front desk woman was especially accommodating with my various requests. The room was lovely and met all my expectations. I loved the walk in huge shower the most! And breakfast was simply delightful. I did end the evening in the speakeasy and it was awesome! The drinks were to die for!

    Flipped the pillows over
    Tiffany O.

    We checked in on Friday night for a Saturday wedding. There were at least 3 other weddings that weekend so it seemed, as the lobby was full but only one person was at the front desk the entire weekend. By Saturday morning only 1 of the 2 elevators for the entire hotel worked. It then turned into the waiting game and even housekeeping had to wait for the elevator. The cleanliness of the rooms was also poor as you can see from the pictures. All of the bedding was dirty prior to. The positive if the hotel was that it was a good quiet environment even with all the families and the housekeeping staff was nice.

    Lounge area

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    9 years ago

    Clean but not near anything. Doesn't really accommodate the travelers very much. Too far from downtown with all the construction.

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    Page 1 of 2

    Ask the Community - Courtyard by Marriott Akron Downtown

    Review Highlights - Courtyard by Marriott Akron Downtown

    The speakeasy in the lobby is an exceptional cocktail bar with the only downside that it is really (too) small.

    Mentioned in 5 reviews

    Read more highlights

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    The Sheraton Suites in Cuyahoga falls is an amazing compound fully equipped to suit your stay…read more Their bar & restaurant both overlook the beautiful falls and have floor to ceiling windows for ultimate picturesque views in any season. We booked a night in a jacuzzi suite for a short getaway. Before making our way up to the room we stopped at the casual bar located next to the in house restaurant for some drinks and appetizers. The martini and appetizer menus were full of many enticing choices so it was easy to overindulge ourselves. The hotel backs up to the falls so no matter what room you are given, you will not be disappointed when you gaze out of your room window and we certainly were not. Our suite was spacious, with a sitting room separate from the bedroom where we were able to sit and continue drinking and eating after a generous soak in the jacuzzi tub. The area around the hotel is also full of restaurants and places to venture out to. We took a short walk the next morning to the boardwalk to get a closer look at the falls and it they were stunning. If you're looking for a little romantic, scenic getaway to Cuyahoga Falls, The Sheraton is the place to stay.

    I got to the hotel early yesterday (130 PM) and noticed there was no internet. I was told they…read morewould look into it. At 230 I was told they were waiting on the provider. At 430 I was told they could not get a hold of the provider. The woman at the front desk began to argue saying 'this is not my fault' 'I don't know who told you what' and 'you can go work in the M Club lounge where the lobby internet works'. I asked for a manager and was told there was none. I asked for a phone #, none, email she gave me. I asked the woman for her name and she said 'I don't have to tell you my name. I did email the manager and of course got no response. Then I see from older reviews that the internet is always an issue. The hotel is rundown and old. 2 pieces of equipment in the gym do not work. The outside stair entrance door does not lock. Meaning that anyone can access the guest room corridor in seconds.

    Residence Inn Akron- Green - Living/working space

    Residence Inn Akron- Green

    (30 reviews)

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    Deon Watkins is the GM at the Residence Inn Akron I stayed two nights ago. He's a new GM at this…read moreproperty with aspirations of having several under his management. I learned this when I drove with him on Monday. You need to hear this story: I called when I landed in CAK airport asking if the property could send the airport shuttle as it is advertised to have. I heard the hesitation in Deon's voice and as he told me that there was an issue, but if I could give him 5 minutes, he'd call me back. I told him there was a different Marriot nearby and not to worry, I'd simply go elsewhere. He said, "no, don't do that ... just 5 minutes, I'm going to figure this for you sir". Whatever. That's cool. He sounded like he wanted to help and that's surely worth 5 minutes of my time for his investment in my problem. When he called me back, he said "Mr. Bain, our shuttle isn't yet in-service and I don't have anyone available to work the front desk for another few minutes, but I called one of my other workers to cover for me and I'm coming in my personal car to pick you up. This is the kind of can-do attitude that I look for when hiring on my team and really refreshing as the US, once known for its customer service, has surely waned over the years. On the drive, he shared with me the new role he has at the property and about how he sees opportunity to institute better processes at this and the others under the management company's umbrella he might be offered in the future. Thinking about process improvement in a hotel chains is generally as exciting to me as looking at my parent's photos of an antique store they once visited, but he was glowing about the opportunity; so much so, that I actually felt excited with him. That attitude + aspiration is a winning formula. I have little doubt he'll have a region or a district under his purview in 2-5 years. Kudos Deon. (Shower was cold, though and it's pretty loud near the highway)

    Staff go out of their way to help you, rooms are always clean traveled and stood here several…read moretimes. Also lots of late night food walking distance and target/Walmart across the street.

    Hampton Inn Stow - Guest room

    Hampton Inn Stow

    (33 reviews)

    $$

    This stay was great. The Hampton was very clean. Rooms very comfortable and clean. Staff was very…read morefriendly and made checking in and leaving very easy. The Breakfast was above my expectations. The assistant that put out the food never stopped moving. If he was not refilling the food he had the dining area spotless. This is not on the staff. You need a sign that says,do not fill your personal water at the drink station. I watch an Adult drink from the rim of his water jug then stick the drink dispenser nozzle completely in his jug after he had been putting it to his mouth. I just shake my head at people anymore and the act like they are doing nothing wrong. Great stay. Not so smart residents

    I stayed at this Hampton Inn several years ago. It was nice then. It no longer is…read more I was going to rate this the worst Hilton I ever stayed at but Yelp just reminded me of a worse experience at another hotel. What is particularly bad is the bathroom. The fans don't work and you get steam trapped in the room, which leads to mildew in all the corners of the tub and peeling paint on the ceiling. The tubs have an anti-slip bottom that doesn't quite get clean and now looks permanently stained and dirty. The rest of the room is standard Hampton Inn. However, because of the fan issue in the bathroom, the room easily becomes humid. So, you need to run the AC and thus the room stays cold. Note that we had two rooms because the woman working hotel reception admitted her incompetence and said she didn't know how to out me in the larger room for the first night. We had the same bathroom fan issues in both rooms and in our daughter's room.

    Courtyard by Marriott Akron Downtown - hotels - Updated May 2026

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