I've been having Lyon Tax Service do my taxes for the past 5 years. The first year Joyce, the tax…read morepreparer, found and corrected errors that had been made by the previous tax preparer. By doing that she was able to get a refund for me. Ever since then she has been my tax preparer and has done a super job. Her rates are very reasonable.

I have had the pleasure of working with Suzanne for several years now. Her primary responsibilities…read morehave been to answer client support calls (pre- and post-sale, account and technical support) both via phone and email. The important thing to understand about Suzanne is that she is not only competent and capable, not to mention a quick learner, but also a pleasure to work with. She consistently earns our company high marks on customer support and is a valued member of our virtual team.

We have worked with Suzanne over the past 2 years and she has filled many different roles for us…read moreand has been an extremely talented, dedicated, and detail oriented contractor for us. Her Skillset is very versatile and she continuously learns new things to further expand her role with us. I would recommend her to any company and anyone that's looking for a great person who's always going to get the job done.

Since returning from overseas, I have closed my account here and opened one at Rogue Credit union…read moredue to the platinum credit card emptying my account with charges, and the customer representative being rude and unhelpful while also telling me she could not wait to retire. Online- a fraud team rep was unclear about how many bank accounts my elderly parents had when I was helping them to understand what was going on. Chase allowed a con artist to take 10,000 cash out of the account inside the branch, with a withdrawal slip that had obvious handwriting differences.

Worst customer service I have ever had let alone at a bank. If I wasn't a lifelong customer since…read morebefore WaMu I would pull all my cash out today and walk across the street to anybody else.