The quality of care that Dr. Carol provides is amazing! Her expertise and thoroughness provides a…read morelevel of comfort and trust. I saw her because I was having extreme fatigue and back pain and my doctor never addresses my back pain and just refers me to physical therapy and OTC pain meds. Dr. Carol also found that my digestive system was weak and recommended some supplements that have helped me tremendously. She is also working with my 7yr old son who is on the spectrum and has been showing great improvement and he looks forward to seeing her each time. My 10 year old was also treated and she found that he was allergic to food additives and was breaking out in a rash and is now doing so much better. We love that our visits with Dr. Carol are painless and comforting! She is a true blessing and our 1 hour drive to see her is totally worth it.

Carol is an Angel! She has helped me with so many health issues, little or big emergencies as well…read moreas during Life transitions where my body needed the extra strenght. Recently I suffered from a concussion and I went to Carol the day after it happened and she was able to give me neuro-feedback which has helped my head heal tremendously and also cleared a big trauma from my childhood! I was so grateful to know someone such as Carol that also is able to give emotional support and mentoring. Over the years I have cleared mold, bacterial infections and strenghtening my thyroid health as so many other things like clearing chemical toxins I wasnt even aware of that were throwing my body off. I always reccommend Carol to my family and friends and will forever be grateful for her wisdom, kindness and open Heart to heal so many in need.

Bespoke Treatment is truly unlike any other mental health clinic I've experienced. From the very…read morefirst phone call, the staff was warm, responsive, and genuinely cared about what I was going through. I never felt like "just another patient" -- they took the time to understand my story and tailored a treatment plan that actually made sense for me. The clinicians are not only experts in their fields, but also deeply human and compassionate. I felt safe, supported, and -- for the first time in a long time -- hopeful. Whether it was TMS, ketamine therapy, or just having someone actually listen, every part of the process was thoughtful and well-executed. The space is calming, the team is incredible, and the results have been life-changing. I'm so grateful to have found Bespoke, and I recommend it to anyone looking for mental health care that goes way beyond the status quo.

I sought treatment from Bespoke late last year. Up to this point in my life, I had been struggling…read morewith my mental health for decades--cycling through bouts of depression, anxiety, and trauma. I had just about tried everything: diet, exercise, antidepressants, and countless rounds of talk therapy. And, while I'm sure these types of treatments have helped others, for me it was always short-lived. I kept making small improvements, only to end up back where I started. By the time I found Bespoke, I was so flooded with depression and anxiety that I could barely function in social situations or concentrate at work. I had low expectations going in. All I knew was this was my last ditch effort to improve my mental health and live a worthwhile life. What I experienced in their Intensive Outpatient Program was nothing short of transformative. The program offered a suite of treatments. But, what was most impactful for me was group therapy and TMS (transcranial magnetic stimulation). Group therapy provided corrective experiences for the trauma I had endured. By processing together and learning from one another's stories, I was able to see myself compassionately reflected in other people. And, while group therapy helped me process and heal from past trauma, TMS addressed the long-standing depression and anxiety that was resistant to treatment for so many years. Finally what set Bespoke apart was the incredible staff. I felt genuinely seen and cared for by the clinicians, therapists, and the rest of the support team. They always showed great patience and empathy, and took the time to actually get to know me. That level of personal investment made all the difference towards my healing. I'm not the same person I was when I first walked through their doors. I'm much more healthier, more grounded, and for the first time can say that I'm hopeful about life.

I've had a couple sessions with Kristen and found her to be very helpful. I was going through…read morestress from work and life. I had also just moved back to the US after living in Asia for 5 years. It was a great experience and I wasn't comfortable moving back here. There was a lot of letting go I had to do and Kristen helped me sort through it. From therapy sessions to the assessments, I found it to be very helpful. I also felt very comfortable around her as well.

Dr. Shore has been my rock since 2010. I cannot speak enough to her attentiveness, caring manner,…read moreand her wisdom. I have grown so much more confident as an individual because of her and also have a greater understanding of people and how to navigate relationships thanks to her. I highly recommend.

This woman is a crook. She should lose her license. I can't believe I wasted one dime on her. She…read morewon't help you. She'll take you're money, though. I saw her after my previous therapist died, and she really screwed me up.

PCH has become a really important presence in my life over the past couple of years. Prior to…read morefinding this treatment center, I had arrived at a point in my life where I was facing extreme depression and, even more problematically, crippling anxiety which left me struggling to keep up at work and unable for the most part to leave my house. At PCH, I graduated down from 5 days a week intensive therapy to 3, and so on; at this point, I'm seeing an individual therapist twice a week with one alumni group meeting a week, and it's keeping me where I need to be. I've made some great friends, being part of a community of people who understand me and the struggles I face. I've also been lucky to encounter some of the most skilled and--perhaps more importantly--most involved and engaged mental health professionals I've ever come across. Too many in the profession seem to be either incapable or checked out, indifferent to the plight of their clients who are going through a personal, private hell most people can't understand. The road to a new life is a long one, but I've hit a lot of major breakthroughs, all thanks to PCH, to the point that I now am able to get out more, work on my social life, get to the gym more frequently and manage the stresses of a very intense professional life. Thank you PCH.

Because of my bad review the owner of the program is now sending me a generic response about not…read morebeing able to respond to fraudulent posts. My post is anything but fraudulent so let me remind them of what they put my family through: WHY I CAN'T RECOMMEND PCH As the mother of a former PCH patient, I do not recommend this treatment center. In fact, I believe my 23-year-old daughter, who dealt with suicidal ideation in the wake of her brother's cancer battle, might be alive today if PCH had been simply been honest with us. NOT LICENSED FOR RESIDENTIAL TREATMENT This is not a licensed residential treatment center; they are only certified for intensive outpatient, a fact PCH neglected to share with us. From the start, their representative was not transparent about how their off-site client living arrangements would affect the type and amount of our insurance reimbursement--a detail that cost us tens of thousands of dollars. Did they care more about receiving our $28,000-$32,000 a month (upfront) than potentially crippling us financially? Were they taking advantage of our desperation? WHAT FELT LIKE BAIT AND SWITCH After she called Blue Shield, our PCH intake person told me we had "great coverage" that would pay 50 percent for the first $7,000 out of pocket for out-of-network treatment; after that, it would pay 100 percent. Before admitting my daughter, I also called to verify this was an accurate reimbursement for out-of-network residential treatment and Blue Shield confirmed it, so we thought we were covered. Two months later, we found out PCH never even billed for residential treatment. Instead, they only billed for intensive outpatient treatment (3 hrs/day, 3 days/week)--a term we'd never even heard before! Billing for intensive outpatient resulted in reimbursement of just a few hundred dollars a week--a tiny fraction of the tens of thousands we had paid upfront each month. It was only when I called PCH, asking for preauthorization for my daughter's third month, that they told me our insurance was being billed for intensive outpatient. I couldn't believe it! "What are you talking about?" I kept asking. "She LIVES there." This new employee couldn't/wouldn't explain it to me, simply saying they were billing correctly. During another call, the same employee became so flustered she put on her supervisor, who was also unable to provide me with a direct answer. She then connected me with PCH's CFO, who acted defensive from the start and began interrogating the family friend I had on the phone with me. It took 5 minutes before the CFO finally admitted the truth: under Blue Shield, PCH doesn't qualify as a residential treatment facility. That's because they aren't even licensed as one. If the CFO knew this, why didn't our intake person--and why on earth didn't she tell us this from the start? NOT SECURE ENOUGH FOR HIGH-RISK PATIENTS Even though PCH talks about residential or in-residence treatment on their website (I have bills listing my daughter's care as residential), a true residential treatment center is locked-down, meaning patients can't leave the premises unsupervised. This is a very important distinction and one that many frantic parents may not realize as they seek out a safe place for their loved one. Even though PCH is supposed to be focused on mental issues, many patients there had addiction problems as well, and this often frightened my daughter. When her brother began losing his battle with cancer, my daughter became emotionally depressed and chemically unbalanced. She would have been much safer in a true residential facility. PCH lets its patients leave alone on "passes" for hours at a time, and after my daughter ended her life, I found a note describing how she planned to carry out her suicide while off on a PCH pass. A HORRIBLE EXPERIENCE The truth: my daughter wasn't safe at PCH, but then I didn't know that all treatment centers weren't set up like this. I do know she was miserable there and seemed to be getting worse, not better. After realizing they hadn't been forthright with us, we pulled her from PCH. If she'd been someplace more secure (and transparent) all along, our story might have ended differently. Instead, my daughter came home and went into intensive private therapy. I wish I'd admitted her to a real residential treatment center, but after such a horrible experience at PCH, we were wary. Once she took her life, I told her PCH Program Director, yet no one in upper management bothered to drop us a card or extend their condolences. Total silence. My whole experience with PCH was not only negative, but also heartbreaking.

I've had the privilege of sending several patients their way, and the feedback I receive is…read moreconsistently outstanding. Patients often tell me how welcomed and at ease they felt from the very first session. They've described the team as compassionate, highly professional, and genuinely invested in their well-being. Nava, Joanna, and Rodney go above and beyond to make sure all the patients are being well taken care of. It brings me peace of mind knowing that those I refer are receiving thoughtful, high-quality care in such a supportive environment. I'm truly grateful to have a trusted resource like Revive Wellness in the community. Highly recommend them to anyone seeking mental health support.

I have been seeing Nava Ghanouni, one of the counselors and founders of this center, for several…read moreyears now, and I also know some of the other counselors and principals of the center as well, and can vouch for their solid reputation as mental health professionals. As to Nava, I find her to be extremely effective, kind, courteous, and professional. She's been very supportive, both in my personal as well as professional life. I recommended this center and their counselors to everyone.

UPDATE 2: Notice how the only photos of this place in the reviews are posted by the owner Sandy,…read moreand are the photos off their website. Beware of this company! They are now suddenly posting lots of fake 5 star reviews on 3/8/22 to cover up their poor reviews exposing the truth about them. UPDATE: Contrary to the message below, I did not get my full prescription as promised. I was given half the prescription, assuming because you want me to pay another $200 to come back in 2 weeks, and wait another 3 weeks for a 2 week supply. I have also included text messages from your VP Kristen admitting that your provider Sean was not licensed with the DEA. Luckily, I have a relationship with my pharmacist, who told me he thought the whole company was pushing fake prescriptions due to their demeanor over the phone and unlicensed provider, but he knew I was a victim and wasn't trying to give them illegal scripts intentionally. I'm not sure what the outcome would have been had another pharmacist were to report it. I had to beg for the services you advertise. This place is clearly very new and should not be advertising mental health assistance while working out the kinks on patients in need. Shame on MindMD for using people struggling with mental health as guinea pigs while you learn how to operate as a business. ORIGINAL POST: This place is a scam. Do NOT trust them with your mental health. They falsely advertise same day mental health services, but cannot provide them. They made me wait over 3 weeks for my prescription after I paid $350 for a consult. Why? Because their NP Sean Theus is not licensed to prescribe!! They gave me an ILLEGAL prescription, and after I was told by the pharmacy that the prescription was ILLEGALLY WRITTEN BY AN UNLICENSED NP, their receptionist Deanna told me "maybe try another pharmacy and they wont look it up." They forced me to stop taking a controlled medication that I have been on for 7 years because they couldn't figure out how to prescribe it. Their "VP" Kristen is just as clueless and ignorant as their receptionist and providers. Every day over 3 weeks they kept telling me "we'll have the script tomorrow." Yet something always came up. Their E-prescribe system was down, their doctor cant get a license, their other provider has to go through training before she can prescribe, it is a joke. This place should be shut down and legal action should be taken against the owners. I was forced to go through withdrawals from my medication because they promised to give me the prescription and kept delaying every single day. I have filed complaints with the BBB and CA board of health to ensure they remove their false advertisements and legal action is taken against them.

Terrible billing issues and when you ask to speak to a manager or to be called back, they send you…read morea bill for $3000. Avoid them like the plague.

I am so beyond grateful to have found life adjustment team. The staff members are extraordinary. To…read morea one they are very well educated on their treatment specialties, and able to effectively guide clients based on their individual situations. They don't follow a script, they're nimble in classrooms and one-on-one, which shows how knowledgeable, experienced, and professional they are. I hate when mental health professionals give overly general advice that I could just read myself in a book. These clinicians are practical and incredibly helpful. Speaking of practical, that's the whole point of the program. Learning and growing in the long term. We're given skills to handle everyday challenges. Distress tolerance, coping ahead, ways to handle bad dreams. I've been to several IOPs and PHPs, and this is by far the best one I've been to. Two thumbs way way way up.

They made a lot of big promises to my family to justify the huge fees. They kept none of them. I…read morewas allowed one two hour window a week, chosen by them. This wasn't enough time to take me to a dr appt. Their employees are not mental health professionals. They are overpaid Uber drivers. Except even then, they would show up so late that I would miss appointments. When I started getting real help from one of their subcontractors, they called my family and said "I wasn't accepting their help." What help?